Amerigas Complaints and Reviews

1.4
  • Delivery person3 votes
  • Nice drivers3 votes
  • Convenience2 votes
  • Customer service and price gouging14 votes
  • Business practices12 votes
  • Problem not fixed10 votes
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  • 4 hours ago
  • Other
  • Troy, New York
  • 3

Was in Florida looking for a gas supplier. Called AmeriGas and was told we have a great first year price. I wanted to know what everyone pays. Told me $4.14 a gallon for water heating and cooking. Wholesale cost at the time was around $.85 a gallon. Please tell me why they can get away with this? In Michigan, the attorney general sued them and got $500,000 back for customers. We need to get the... Read more

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I'm not getting anywere with the Goldsboro office I want my $270 back and there just giving me the run around and thy refuse to give me the number to the corporate office. Add comment

  • Mar 23
  • Utility
  • Maine, United States
  • Propane
  • 11
  • REVIEW RATING 3/5

I just wanted to make those that live in Maine aware that even with a balance owed on an account they MUST deliver to you during winter season. Oct-April 30. It does not matter the rhyme or reason for the balance by LAW they have to deliver to you! NO MATTER THE REASON! You can find ALL of the consumer heating laws on http://www.maine.gov/ag/consumer/law_guide_article.shtml?id=27939. I BEG YOU... Read more

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  • Mar 23
  • Utility
  • Winter Garden, Florida
  • Staff
  • 1
  • 1
  • 19
  • REVIEW RATING 4/5

The meter reading would drive right by the house without stopping to read the meter while I was standing at the door with the garage door up. When I called to complain, the lady said he said no one was home! I repeatedly had to call to have someone come out to read the meter. The bill was finominal and I would recieve up to two a month. Calling continually to solve mysteries and problems with... Read more

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  • Mar 17
  • Construction
  • Casselberry, Florida
  • Orange Marking
  • 45
  • REVIEW RATING 4/5

Amerigas refused to attempt to satisfy a request that orange markings requested by Amerigas be removed from my property on sidewalk and curb. The markings which look like graffiti were put on my property and I am not even their customer. I was put on hold 3 times while it was discussed with someone and finally told that they just were not responsible. I am sure that I did not request that the... Read more

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  • Mar 13
  • Utility
  • Midlothian, Virginia
  • Propane Price
  • 99
  • REVIEW RATING 4/5

You don't offer negative stars so I am not able to rate. I owned a small excavating company and installed tanks for years. I dug up more of their tanks than I installed ... should tell you something... If you are in the market for propane shop around , and really read the contract over. Amerigas likes to hide in the small print. I would highly recommend you go with another company. lock into... Read more

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  • Mar 11
  • Utility
  • Propane
  • 103
  • REVIEW RATING 4/5

We have been with Amerigas for years assuming everyone charged these fees. I recently bought a quart of stain and got charged a haz mat fee. I was told it was to cover the cost of getting rid of it at a hazardous waste disposal site. Obviously you aren't going to return propane. When checking on it I was told it is to train their employees for safety - excuse me isn't that a company expense? ... Read more

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  • From mobile
  • Amerigas
  • Mar 07
  • by anonymous
  • #605150

Worst company's ever consumer beware. Worst customer service, nasty workers Add comment

  • From mobile
  • Amerigas
  • Mar 07
  • by anonymous
  • #604972

Prices never escalated thos winter.. Take it from me, i am at the refinery everyday buying propane. I am in the same lines to purchase as the big dogs. If your propane propane price is over $3.00 your getting ripped off Add comment

  • From mobile
  • Amerigas
  • Mar 07
  • by anonymous
  • #604960

Amerigas filled my tiny tank and sent the bill. OVER $441 because they charged $4.41 per gallon BEFORE GAS PRICES WENT UP. when I called they basically said, we overcharge everyone unless they complain!! My words, but actions speak louder than words. Shoddy company. Do business with ANYBODY else. Add comment

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