1.5
  • Nice tank1 votes
  • driver attitude1 votes
  • Delivery person1 votes
  • Quality3 votes
  • Customer service and price gouging2 votes
  • Business practices2 votes
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  • 9 hours ago
  • Utility
  • Stafford, Virginia
  • Propane Bill
  • 3

Amerigas is so far out the range of even being competitive prices was its not funny. I'm in Virginia, and had Virginia propane before being purchased by Amerigas. Propane prices are way outside market prices. Bastards!!!!!! I'm going to start shopping for a provider that is not obcessed with ripping people off. This is terrible. Stay away from these criminals. They are charging at least... Read more

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  • 2 days ago
  • Utility
  • Charlestown, Massachusetts
  • Propane Tank Removal
  • 11
  • REVIEW RATING 3/5

reimbursement and tank up, the staff at this location are absolutely rude and unprofessional... I moved out of my old place 3 weeks ago and had called amerigas to block off the tank they told me it would be blocked off for a fee of 39.99 and done the week after I had moved,I called later on the day it was "suppose" to be done and I get "oh we are picking it up next Friday the landlord would like... Read more

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  • From mobile
  • Amerigas
  • Jan 23
  • by anonymous
  • #585992

Been a customer for years. Never a problem, until now. Been calling for 3 weeks to get propane, once a week, being told I'll be put on "highest priority" ITS Friday @ 2:55 and i have between 5-10%! Thank heavens for high priority! ?#*? Add comment

  • Jan 22
  • Utility
  • Phoenix, Arizona
  • Propane
  • 42
  • REVIEW RATING 4/5

Called Amerigas asked them when my next delivery was, I was just out of hospital and getting low on propane, "Heather" she says until you pay your bill in full.( just got it) no propane. Went to competitor bought 100 gallons for 2.92 per gallon and Amerigas last delivery was 50 gallon @ 4.99 per gallon. None of their extra charges are passed of as company benefits. We need to start a Class... Read more

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  • Jan 20
  • Utility
  • Jewett City, Connecticut
  • Propane
  • 84
  • REVIEW RATING 5/5

At least once a winter, although on automatic delivery, Amerigas has failed to deliver, leaving us cold. We have no alternative heat source. This year, I have been diligent in watching the gauge. On Saturday, 1/10/15, I called and left a voice mail, advising that I was just under 30. No deliver by Wednesday, so I call again and speak to a woman who is going to see that we get a delivery... Read more

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Resolved

  • Jan 19
  • Utility
  • Arlington, Massachusetts
  • Propane Tank
  • 1
  • 1
  • 54
  • REVIEW RATING 5/5

AmeriGas came out to see about adding an extra tank. What they end up doing is disconnecting the tank we had because they said it was too close to the house. that left us with no heat in ourhome in Maine in November. they would said they would expedite getting our tank moved and our service back on. They never showed up so we called another company and by the end of the day we had a new propane... Read more

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  • Jan 18
  • Utility
  • Columbia, Maryland
  • Gas
  • 44
  • REVIEW RATING 4/5

I called the company four times to bring gas before they brought it. I had a $1300.00 credit. They wanted to know if I was completely out. I had paid for the gas and wantef it delivered I asked to speak with the manager Dennis Prince They said he was not in and asked them to have him call me. It has been a week and he h as s not called. They charged me $1.37 a gallon more than local suppliers... Read more

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  • Jan 16
  • Transportation and Delivery
  • Menifee, California
  • Propane
  • 65
  • REVIEW RATING 4/5

My dad passed away, my mom went in pay the bill the accounting person provided the incorrect amount she paid later billed for the correct amount and a late charge. We canceled the service because we found a better service for a better price they continue to charge for-that tank which we do not use because we have another serviceand charged late fees as well I called they said that that we were... Read more

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  • From mobile
  • Amerigas
  • Jan 16
  • by anonymous
  • #583148

They are charging double for their propane they are screwing us right and left soon as my tanks are empty they can kiss my *** don't know the bastards sleep at nights I file with the BBB they are not *** me Add comment

The temecula office has the worst costumer serves .I had called to have my tank removed on January 9th ti day is the 15 I called to ask why the tank is still on my property she tolled me that it was for the 8 if February and that I was wrong I have a son with autism and if he gets heart on that unstable tank u are looking a lawsuit Add comment

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