Amerigas Complaints and Reviews

1.5
  • Delivery person3 votes
  • Nice drivers3 votes
  • Convenience2 votes
  • Customer service and price gouging13 votes
  • Business practices12 votes
  • Problem not fixed9 votes
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  • 1 day ago
  • Advertisements and Cons
  • Quakertown, Pennsylvania
  • Gas Bill
  • 9

local supplier chg'd 3.46/gal, called their parent co and was quoted 1.93 called supplier again, they agreed to 2.19 i said ok, and refilled,now time for refill and they insist on 3.46 again. called parent co. this time they refused to give me a price.called other cos. all around 1.89 to 2.39 but cant fill another cos. tank. will supply a new tank to own for close to 1000.00 installed, then you... Read more

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  • 1 day ago
  • Household Services
  • Mount Airy, North Carolina
  • 4

Price gouging -Bills that were hard to read and do not makes sense- Been with Amerigas since 2002 - They did not send the last bill. I had to call them to get the bill and make sure they had the right address to send it, but regardless they never sent a bill to the address where the propane is delivered. We finally get the bill and pay the bill. Amerigas sends us a notice that we have been... Read more

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  • 1 day ago
  • Household Services
  • Waleska, Georgia
  • Propane Gas Tank
  • 10

Last year after AmeriGas bought out my gas company I begged for gas during the coldest part of winter. It took weeks for a delivery and it finally came after the cold had ceased. I have now been trying to get gas for a month. I called 4 weeks ago when it was on 10%. The lady who took my order said they would be out. After 2 weeks, I called and was told that they never turned my order in because I... Read more

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  • 1 day ago
  • Employees and Ex-employees
  • Quincy, Massachusetts
  • 23

This is the most mismanaged company in the entire universe. It operates totally on double negatives and constant contradiction. They care not about anything except numbers. All numbers, every number. That is how they manage the company, go in the direction the numbers say. I was a delivery driver in New Hampshire for 3 years. My position was temporary seasonal not to exceed 30 hours per week with... Read more

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  • 1 day ago
  • Utility
  • Streetsboro, Ohio
  • Propane Refilling
  • 16
  • REVIEW RATING 4/5

Called for refill first week of February, week went by,seven days. I called again was told would have refill by Wednesday. No refill.called again on Friday.told Wednesday again. No refill. Called again , told would be this Saturday. Will see what happens. This past Wednesday when I was supposed to get delivery I passed an Americas tanker filling a tank ten houses away from mine. I thought great,... Read more

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  • 2 days ago
  • Utility
  • Jasper, Georgia
  • Gas
  • 12
  • REVIEW RATING 4/5

I ordered and paid for gas on February 16, 2015. I was told to expect delivery in 5-7 business days. After 5 days I called the Jasper Georgia office and was told that the ticket had been printed and the driver had the ticket. On the 8th day, my wife called and was told it could be up to 7-8 more days before delivery even though we were down to 9 percent by this time and snow outside with... Read more

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  • Feb 25
  • Utility
  • Propane
  • 42
  • REVIEW RATING 4/5

Called for propane on February 11th 2015. I called a few times to see when it would be delivered.. since we have had numerous days below zero. I was told three separate dates for a delivery, but they do not show up. When I call to ask why it wasn't delivered, and when it will be, I get new dates and numerous excuses. I was told it was a 1-14 day wait. Today marks 14 days and still no gas. I was... Read more

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  • From mobile
  • Amerigas
  • Feb 22
  • by anonymous
  • #598907

New customer taking over a 12+ year account when I purchased my new home. Ok filled credit app 10 days ago and nobody gase record of my account. Said they would deliver but 4 days later nothing. They were prepaid from the previous owner and still did not deliver until two weeks later. This is by far the worst company I have ever been forced to deal with. STAY AWAY FROM THEM. Add comment

  • Feb 21
  • Utility
  • Front Royal, Virginia
  • Gas
  • 1
  • 1
  • 114
  • REVIEW RATING 4/5

I called Ameri-gas Feb.21, 2015 I ran out of gas. They said I had to pay a $866.00 emergency fee for a delivery of gas costing $190.00 total had to pay $1066.00. Really!!! for about 80 gallons.I'm contacting BBB Monday, I know they charge a fee but that much, they are Ameri-robbers. They should be forced out of business. I'm 66 years old trying to live on SS and pension,and been customer for more... Read more

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  • From mobile
  • Amerigas
  • Feb 19
  • by anonymous
  • #597354

Our gas is supposed be deliver everytime they deliver. Yet no delivery since before Christmas. Now we can't get a delivery, only empty promises. Add comment

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