1.4
  • Convenience1 votes
  • Old staff at amerigas they cared1 votes
  • Quality2 votes
  • Intimidation from service tech1 votes
  • Price Gouging1 votes
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  • 1 day ago
  • Utility
  • Taos, New Mexico
  • Propane Service
  • 4
  • REVIEW RATING 3/5

In Taos New Mexico since New Mexico propane took over Amerigas they no longer offer service of any kind we were a keep full account we have been allowed to run out of fuel repeatedly our account is always paid on time, now they don't fill grill cylinders, they offer no customer service and will not repair heaters or do service of any kind on propane systems, they apparently can't fill propane... Read more

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  • From mobile
  • Amerigas
  • Dec 09
  • by anonymous
  • #567786

Took America's 14months to finally pick up my tank and fix billing issues. Still waiting on refund for unused amount in tank. Would not recommend them. Add comment

  • Dec 04
  • Utility
  • Cedar Rapids, Iowa
  • Propane Tank
  • 108
  • REVIEW RATING 4/5

Inflated prices, trumped up charges and poor service. They let my tank run out 3 times. Can't wait to have them pick up their tank and be out of my life. They even busted my water heater when they were setting the system up. Worst company ever. Every time I called in to question the bill they became defensive and argumentative. AgFs was my previous supplier. Don't know why I left them. ... Read more

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  • Dec 02
  • Utility
  • Grass Lake Charter Township, Michigan
  • Propane Tank Removal
  • 170
  • REVIEW RATING 4/5

Ended our service with Amerigas in January 2014. They did not remove their tank until July 2014. They sent me a bill for removing their tank that was in our way for 7 months! When I called them to discuss how unreasonable their removal charge was they blew me off. It was good news to see the Michigan Attorney General's office going after and winning their suit against this company on behalf of... Read more

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  • Nov 29
  • Utility
  • Saint Helena Island, South Carolina
  • Propane Tank
  • 114
  • REVIEW RATING 4/5

Drove 250 on Friday after thanksgiving just to meet someone at house at 10:00 Saturday morning to take lock off tank. Was assured by the Beaufort sc branch manager that I would be the first on route Saturday morning. Spoke with someone on national phone bank and this person confirm though management " no one was working the route". Glad I made a special thrip just to meet gas man. Now I get to... Read more

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  • Nov 28
  • Utility
  • Martins Ferry, Ohio
  • Propane
  • 70
  • REVIEW RATING 4/5

Waiting for three weeks. Prepaid. We were on the schedule Wednesday, but the driver left because no one answered the door. "New policy." My husband left work early to meet him, and he never showed up. We were told again that it would be delivered today. It's after 8 PM, and it's below freezing. they've been told that we have three small children here. These people have evil spirits leading them.... Read more

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  • Nov 28
  • Utility
  • Denver, Colorado
  • Propane
  • 45
  • REVIEW RATING 3/5

They took almost $700 from our bank account a week ago and have still not brought us propane. I think it's wrong to take money for something you haven't delivered. I've never heard of any business of any kind, anywhere, that takes payment prior to doing work or providing product. The day of delivery is understandable and that's what we thought would happen when we gave them our debit card... Read more

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  • Nov 26
  • Utility
  • Propane Gas
  • 2
  • 2
  • 77
  • REVIEW RATING 4/5

paid for my gas and they wont deliver until after thanksgiving we have to freeze and have no food and cold showers. Amerigas sucks do not use them if you dont have to. I called to ask them where my gas is and they said it wont be until next week. What do you do elderly people in house no hot water and not food for thanksgiving just spent $300 on thanksgiving food to cook so cant afford to go out.... Read more

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  • Nov 21
  • Utility
  • Farmersville, Texas
  • Tank
  • 81
  • REVIEW RATING 4/5

I've been dealing with this company's inadequate service, for lack of better word, for almost 2 yrs. My landlord has the agreement or I would have changed long ago. This time it has only taken 13 dys to fill an empty tank. I will add this was during freezing temperatures for over a week and there is an extra charge for tank being empty and you mus t be available, while you wait because you must... Read more

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  • Nov 21
  • Utility
  • Atlanta, Georgia
  • Gas Delivery
  • 1
  • 1
  • 57
  • REVIEW RATING 4/5

The Amerigas office that supplies the port orange area is of no help for your customer. I need to be at my home so the driver can deliver gas check for leak an d restart pilot light but I can not make a appointment in advance I have to give my number and when driver is close I have to get home. I am a single person who is a doctor if I am with patients I have to leave my office and my patients... Read more

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