Amerigas Complaints and Reviews

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Amerigas
Main address: 460 North Gulph Road 19406 King of Prussia PA
1-800-427-4968, , Customerfirstfran@amerigas.com
  • 667+7 mobile complaints
  • $130K claimed losses
  • $188 average
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  • 12 hours ago
  • Utility
  • Personal Information Disclosure
  • 4

Being called by 3rd party INFO-QUEST to conduct survey about my last delivery of propane from N.E. (Northern Energy). Not only has my UNLISTED telephone number been given out but my full name including my middle initial. I did not give N.E.(now owned by Amerigas) permission to give out my UNLISTED tel number or my NAME. THIS IS NOT ACCEPTABLE. OUTRIGHT INVASION OF MY IDENTIFIABLE PERSONAL... Read more

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  • 12 hours ago
  • Utility
  • Wellington, Nevada
  • Propane Price Request
  • 4

09/18/2014 I just called for prices on propane. The average price in the Belen, Los Lunas NM area is $2.35/ gal for 100 gals. $2.25/gal if 150+gal ordered. Amerigas price is a flat $2.85/ gal. No reason could be given for the extreme difference in price. This company is the worst with prices. Is this because they can get away with charging these price to the government for Liheap? So in order to... Read more

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  • 1 day ago
  • Utility
  • North Huntingdon, Pennsylvania
  • Customers Treatment
  • 29

I am both surprised and disappointed by the lack of customer service I have received from Amerigas. There is absolutely no excuse for the disappointing customer service I have been shown by Amerigas. As a newer customer (of a 1,000 gallon fuel tank), I am extremely surprised how this company treats its customers. I purchased a home that had an existing tank- the prior homeowners used Amerigas so... Read more

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  • 1 day ago
  • Utility
  • Baltimore, Maryland
  • Propane Price
  • 12

We are in the Petersburg, VA Office Area And Requested for our 100 gallon tank to be picked up February 25, 2013 (first call) after they told us the price of propane was one price and then tried to charge over $1.00 more per gallon. We called five more times within the next three months with no results. In Janaury, 2014 they even sent someone out to fill the tank and I said no it was suppose to... Read more

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  • 2 days ago
  • Utility
  • Florida, United States
  • Inappropriate Service
  • 13

WARNING. USING AMERIGAS WILL COST YOU MONEY and TIME. Recently AmeriGas purchased our local propane provider, Heritage Gas company that was superior service, customer service and competitively priced. Since AmeriGas took over, customer service is horrendous. The staff is very disrespectful and will lie directly to you. The management will not talk to the customer, will not return calls and... Read more

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  • Sep 14
  • Utility
  • Maryland, United States
  • Propane Bottle
  • 33

Cancelled my account with Paradee Gas a subsidiary of AmeriGas. They want $168 to pick up THEIR tank. The tank was a 100 lb tank and their employee couldn't even find the required serial number since the tank was a piece of junk. Already filed complaints with appropriate agencies. I was a customer of Paradee for sixteen years. When AmeriGas took over the quality of service dropped and I was... Read more

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  • Sep 11
  • Utility
  • Pine Mountain Club, California
  • Positive Experience
  • 41

My father 94 has been a client since 2001 and we have been served well especially by Nancy who is your employee in the Lebec office. My 94 year old father, limited eyesight, hearing and mobility has been out of propane and no way to know who to contact as the office I discover today was left without an employee and customers with no information as to who to contact in emergency. Nancy, on a well... Read more

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100% FULL      

  • Sep 09
  • Utility
  • Savannah, Georgia
  • Leaking Tank
  • 114

I move into a new home and I call Amerigas out to check the tank, they stated that my renew lease is $88.00 annual I sent the check and they cash it. Service tech stated leakage was in the wall or slab had a plumbing company to recheck I decide not to remodel my home to fix the leakage, so the tank outlets were sealed. I request Amerigas to remove their tank and since I did not get to use the gas... Read more

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  • Sep 06
  • Utility
  • Propane Space Heater
  • 45

BEEN TRYING TO GET A PROPANE SPACE HEATER FIXED. SERVICE DOESN'T COME WHEN THEY SAY THEY WILL, OR NOT AT ALL. OFTEN DON'T FIX THE PROBLEM ANYWAY. CAN'T GET RID OF THEM AS I HAVE A FULL TANK OF GAS AND THEIR TERMINATION CHARGES ARE EXCESSIVE, THEY PUT SO MANY FEES/CHARGES ON THE PICK UP OF A FULL TANK THAT THE CUSTOMER ONLY GETS A FRACTION OF THE VALUE. THEY APPLY EVERY IMAGINABLE FEE THAT THEY... Read more

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  • From mobile
  • Amerigas
  • Sep 05
  • by anonymous
  • #530482

AmeriGas in Havasu also lied to me and said it was more in the tank and it was a larger tan it was a small tank with less propane in it so I to pay for propane that was already in it Add comment

 
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