1.4
  • Convenience1 votes
  • Old staff at amerigas they cared1 votes
  • Quality2 votes
  • Price Gouging1 votes
  • Customer service and price gouging1 votes
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  • 1 day ago
  • Utility
  • Columbia, Maryland
  • Propane Delivery Rates
  • 18
  • REVIEW RATING 4/5

Have been trying to purchase my tank for three years since I bought the house and they will not let me - I signed up for a cost pool for $2.20 cents per gallon for 2014-15 and just received a bill for $5.07 / gallon and they told me that they do not have the contract or they were not doing those contracts anymore so I have to pay above market value. I have been fighting with them since Nov 2011... Read more

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  • From mobile
  • Amerigas
  • 1 day ago
  • by anonymous
  • #572047

So I have ordered a couple of times and each time my order gets lost and I go to the bottom of the list and each time by then I run completely out of propane. And we freeze. Now it happen again. This time I have a baby in the house Add comment

  • From mobile
  • Amerigas
  • 1 day ago
  • by anonymous
  • #572014

I have been a customer for 15 years and I have never had a good experience. I even was put on "hold" one time and heard the staff complaining about customers. I called for a delivery and in the mean time I've run out of propane. It's 32° out and they wanna make an extra $400 by charging me for delivery today! That's outrageous! Add comment

  • Dec 16
  • Utility
  • Taos, New Mexico
  • Propane Service
  • 23
  • REVIEW RATING 4/5

In Taos New Mexico since New Mexico propane took over Amerigas they no longer offer service of any kind we were a keep full account we have been allowed to run out of fuel repeatedly our account is always paid on time, now they don't fill grill cylinders, they offer no customer service and will not repair heaters or do service of any kind on propane systems, they apparently can't fill propane... Read more

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  • From mobile
  • Amerigas
  • Dec 09
  • by anonymous
  • #567786

Took America's 14months to finally pick up my tank and fix billing issues. Still waiting on refund for unused amount in tank. Would not recommend them. Add comment

  • Dec 04
  • Utility
  • Cedar Rapids, Iowa
  • Propane Tank
  • 117
  • REVIEW RATING 4/5

Inflated prices, trumped up charges and poor service. They let my tank run out 3 times. Can't wait to have them pick up their tank and be out of my life. They even busted my water heater when they were setting the system up. Worst company ever. Every time I called in to question the bill they became defensive and argumentative. AgFs was my previous supplier. Don't know why I left them. ... Read more

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  • Dec 02
  • Utility
  • Grass Lake Charter Township, Michigan
  • Propane Tank Removal
  • 190
  • REVIEW RATING 4/5

Ended our service with Amerigas in January 2014. They did not remove their tank until July 2014. They sent me a bill for removing their tank that was in our way for 7 months! When I called them to discuss how unreasonable their removal charge was they blew me off. It was good news to see the Michigan Attorney General's office going after and winning their suit against this company on behalf of... Read more

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  • Nov 29
  • Utility
  • Saint Helena Island, South Carolina
  • Propane Tank
  • 124
  • REVIEW RATING 4/5

Drove 250 on Friday after thanksgiving just to meet someone at house at 10:00 Saturday morning to take lock off tank. Was assured by the Beaufort sc branch manager that I would be the first on route Saturday morning. Spoke with someone on national phone bank and this person confirm though management " no one was working the route". Glad I made a special thrip just to meet gas man. Now I get to... Read more

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  • Nov 28
  • Utility
  • Martins Ferry, Ohio
  • Propane
  • 82
  • REVIEW RATING 4/5

Waiting for three weeks. Prepaid. We were on the schedule Wednesday, but the driver left because no one answered the door. "New policy." My husband left work early to meet him, and he never showed up. We were told again that it would be delivered today. It's after 8 PM, and it's below freezing. they've been told that we have three small children here. These people have evil spirits leading them.... Read more

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  • Nov 28
  • Utility
  • Denver, Colorado
  • Propane
  • 53
  • REVIEW RATING 3/5

They took almost $700 from our bank account a week ago and have still not brought us propane. I think it's wrong to take money for something you haven't delivered. I've never heard of any business of any kind, anywhere, that takes payment prior to doing work or providing product. The day of delivery is understandable and that's what we thought would happen when we gave them our debit card... Read more

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