Amerigas Complaints and Reviews

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  • Customers like
    • Nice drivers5
    • Delivery person3
    • Convenience2
  • Customers don't like
    • Customer service and price gouging16
    • Business practices13
    • Problem not fixed11

  • May 23
  • Utility
  • Manchester, New Hampshire
  • Propane
  • 12
  • REVIEW RATING 3/5

Hi, I am retailer in New Hampshire call heavens gas have two locations with Americas , I called Monday I need delivery called back on Wednesday and then Thursday told by Custmer service ticket is out for your location called Friday to remind that I have only three cylinder left Saturday morning called I am out answer I got we are out. Now on memorials day week end I don't have propane... Read more

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  • From mobile
  • Amerigas
  • May 22
  • by anonymous
  • #639895

Had a tank picked up with 45% fuel. Waited 1 month for a refund. Did'nt receive and when I called they said tank was 0% Add comment

  • From mobile
  • Amerigas
  • May 19
  • by anonymous
  • #638340

Best company I had ever delt with until they hired that complete *** of a manager Jay Clark in Barre Vt if they get rid of him I will go back but until then I will buy from the other companies Add comment

  • May 19
  • Utility
  • Oswego, New York
  • Propane Tank Filling
  • 38
  • REVIEW RATING 4/5

First of all, the website sucks. I can never make an online payment for some reason. When I call my local office, I get voice mail! Soooo, I call the 800 number; what a pain in my a_s! I just want to pay my bill (even though we are being ripped off); I don't want to take any surveys. I have contacted consumer affairs regarding the price we are paying per gallon; let’s see, my last bill was... Read more

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  • May 09
  • Utility
  • Clarksville, Indiana
  • 43
  • REVIEW RATING 3/5

Amerigas if you truly care,investigate area 19 and more precisely district 0840.employees are being directed to do unsafe acts and do so out of fear for their jobs.the empire mentality is fairly apparent with the us vs them mentality.its fairly obvious there is no team in the district.you stand to lose some fairly knowledgable and otherwise dedicated employees that appears to be a result of the... Read more

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  • May 01
  • Utility
  • Lawrenceville, Georgia
  • Staff
  • 70
  • REVIEW RATING 4/5

Cartersville service guy selling cylinders and tanks filled with gas asking for cash on spot what a great employee ...... Are all Amerigas this dirty and hire thieves to make money on the side? For God's sake there was a woman with him claiming to be district manager I am pretty smart about missing data plates and running a business but they didn't realize it. I get preferential treatment now... Read more

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  • Apr 24
  • Utility
  • Naples, Florida
  • Propane
  • 78
  • REVIEW RATING 4/5

I just tried to call the 800 number listed above. I am not doing some *** survey to earn a free vacation. Like it would be free. Plus we pay for our own vacations. Now to he point of wh I was trying to contact you. Iwe recently bought another home. The home already has a Amerigas tank here. So I called the Aberdeen,Wa amerigas. Maria really needs to work on her customer service skills. She... Read more

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  • Apr 23
  • Utility
  • Allentown, Pennsylvania
  • Propane Tank
  • 104
  • REVIEW RATING 3/5

This company has been buying out small local companies, that is how we inherited them... When we got tired of paying double the going rate for propane, we called to cancel their service, and requested they pick-up their tank. 7 months later, the tank is STILL sitting on our property. We have called the company numerous times every month, being told everything from the work order was lost, set... Read more

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  • Apr 21
  • Utility
  • Santa Fe, New Mexico
  • Propane
  • 156
  • REVIEW RATING 4/5

I called Amerigas to get the price of propane. i asked for the current price of propane for customers with privately owned tanks. Maria Louisa of Amerigas in Bosque Farms, NM was very rude to me over the phone. She said that the tanks I have were owned my Amerigas and that their was not a discounted price for privately owned tanks anymore. I have been purchasing propane for 7 years and I... Read more

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  • From mobile
  • Amerigas
  • Apr 19
  • by anonymous
  • #624231

I love the way they operate.. I am their competitor. We change out 400 to 500 a year. Last year we did 483 new install, all from Americlowns.. Keep having your meetings, sending post cards to win back customers; it's not working. Add comment

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