Submit ›
or
1.5 Based on 189 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Nice drivers 10
    • Delivery person 10
    • Driver attitude 4
  • Customers don't like
    • Customer service and price gouging 25
    • Business practices 19
    • Price gouging 17
  • From mobile
  • Amerigas
  • May 23
  • #853142

Im going to cancel my service they're overcharging me on my gas meter service they want 307.67 for one month of gas service all i hwve is a 40 gal hot water heater .how can it cost that much .im a new customer and there trying to take advantage of me Add comment

  • From mobile
  • Amerigas
  • May 23
  • #853017

First they charge 200.00 deposit and 105.00 tp start hot water tank then i get a bill for 300.00 for just one month and the invoice date and due date are the same im going to go switch to electric soon . Add comment

Horrible service! I am a 11 year customer. I paid my tank rental. I was late. I came home to find my tank removed! I recieved no notice it would be removed. No refund on my tank rental paymemt nor did they refund the gas that was in the tank. It was over 1/2 full! How can they treat a loyal customer this way! 11 years of service and no issues. Now this !!??? This is theft! I want my refund and credit for the fas that was in my... Read more

Was this review helpful? 0 0

The exchange program is a massively profitable scenario for this and any gas company. Keep fill services, exchange programs are a theifs way of cheating the consumer and, they all do it legally. Tanks not full, faulty valves that require replacement tanks, meters on trucks rigged to refill your home heating fuels, Price per gallon is higher for so called convenience. These un regulated service industry schemes are making them wealthier by... Read more

Was this review helpful? 0 0
  • From mobile
  • Amerigas
  • May 17
  • #849344

Amerigas is ripping customers with the almost triple increase in monthly meter fee. I'll soon be rid of the gas appliances. Add comment

  • From mobile
  • Amerigas
  • May 16
  • #848543

Amerigas charge for everything, even when you get out the company!! I never want Amerigas again!! Add comment

  • From mobile
  • Amerigas
  • May 06
  • #842977

Absolutely the worst customer service I have ever found in any business. Over 10 days to get gas delivered. Then they call me and want to make an appointment for when they can deliver it when I have surgery in the middle of the following week. Anybody that does business with these people must be just an ***. This was the Ogden store and all I can tell you is they suck big time. Add comment

I called the local Colchester branch this morning for a fill-up. I was also asking for a refund to the double withdrawal from my checking account they made back in February; instead of the credit to our account. As with most of my dealings with the branch over the past 7 years, the utter lack of customer service and communication was epic. I was on an auto fill-up and payment plan for many years and still nearly ran out of propane on 3 separate... Read more

Was this review helpful? 0 0

We use to own our own tank. Thru big business buy outs of the small companies we ended up with Amerigas. Our son had his propane company fill our tank so he could pay our gas bill with his cheap rate. He lives next door and thought he'd do his elderly parents a good deed. We found out we have been charged for "tank rental" several times. When we called about the rental charge they told us they must come out for the tank immediately. They... Read more

Was this review helpful? 0 0

I have to admit after two years of taking over my family home after my mother past I started to question the Amerigas bill. Their prices per gallon are double than other companies plus the amount to rent the tank is more than what other companies charge (at least 30.00 more) My family has been with them for over 20 years. I can only imagine what my family has paid out to this company. I will be looking elsewhere as soon as possible. Should... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Amerigas.
Filing a new complaint about
×