Resolved: AmeriGas - Billed for extra services
Received a call from company & problem was resolved. Thank you
We own our own helium tanks, purchased from another company. Started with Ameirgas 4 years ago & provided our own tanks.
They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it off the bill. This year they charged again & I couldn't get it resolved.
Called many times & no one returns calls. Finally heard back from Greensburg, PA manager (Fred) & he would look into it & call me back. Many more call & no return calls. Kept adding service fees & given to collection company.
Horrible customer service!
Reason of review: Poor customer service.
Monetary Loss: $110.
Preferred solution: Full refund.
AmeriGas Cons: Total lack of customer service, Customer service, Unauthorized change of billing.
Location: Pittsburgh, Pennsylvania
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