307 views
New Reviewer
Resolved
0 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
1.6
Updated by user Jun 21, 2016

Received a call from company & problem was resolved. Thank you

Original review posted by user Jun 17, 2016

We own our own helium tanks, purchased from another company. Started with Ameirgas 4 years ago & provided our own tanks.

They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it off the bill. This year they charged again & I couldn't get it resolved.

Called many times & no one returns calls. Finally heard back from Greensburg, PA manager (Fred) & he would look into it & call me back. Many more call & no return calls. Kept adding service fees & given to collection company.

Horrible customer service!

Reason of review: Poor customer service.

Monetary Loss: $110.

Preferred solution: Full refund.

AmeriGas Cons: Total lack of customer service, Customer service, Unauthorized change of billing.

Location: Pittsburgh, Pennsylvania

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment

AmeriGas Reviews

  1. 683 reviews
  2. 161 reviews
  3. 43 reviews
  4. 13 reviews
  5. 8 reviews
AmeriGas reviews