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  • Customers like
    • Nice drivers5
    • Delivery person3
    • Convenience2
  • Customers don't like
    • Customer service and price gouging16
    • Business practices13
    • Problem not fixed11

  • Mar 30
  • Utility
  • Delaware, Ohio
  • Propane
  • 1
  • 1
  • 95
  • REVIEW RATING 4/5

I had my property for sale and was not home, all Amerigas invoices were paid and the account was in good standing, when the delivery person made a delivery he noticed (by peering in the windows) that there was no one home and shut down and disconnected the propane supply after filling the 500 gallon tank. No notice was sent to me. The result was that the heating system could not operate and the... Read more

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  • Mar 27
  • Utility
  • Placerville, California
  • Gas Tank
  • 92
  • REVIEW RATING 4/5

I had been an Amerigas customer for 28 years. I paid for rental of their tank and equipment. They never replaced their old tank. It leaked on January of 2014 and it was patch. Again in January of 2015 it leaked again, a serviced person patch it but the tank kept on leaking. After many calls Amerigas came and refill it and then it leaked more. We called the San Jose Office and Corporate office and... Read more

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  • Mar 27
  • Utility
  • Troy, New York
  • Propane
  • 116
  • REVIEW RATING 4/5

Was in Florida looking for a gas supplier. Called AmeriGas and was told we have a great first year price. I wanted to know what everyone pays. Told me $4.14 a gallon for water heating and cooking. Wholesale cost at the time was around $.85 a gallon. Please tell me why they can get away with this? In Michigan, the attorney general sued them and got $500,000 back for customers. We need to get the... Read more

Was this review helpful? 0 0

I'm not getting anywere with the Goldsboro office I want my $270 back and there just giving me the run around and thy refuse to give me the number to the corporate office. Add comment

  • Mar 23
  • Utility
  • Maine, United States
  • Propane
  • 54
  • REVIEW RATING 3/5

I just wanted to make those that live in Maine aware that even with a balance owed on an account they MUST deliver to you during winter season. Oct-April 30. It does not matter the rhyme or reason for the balance by LAW they have to deliver to you! NO MATTER THE REASON! You can find ALL of the consumer heating laws on http://www.maine.gov/ag/consumer/law_guide_article.shtml?id=27939. I BEG YOU... Read more

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  • Mar 23
  • Utility
  • Winter Garden, Florida
  • Staff
  • 1
  • 1
  • 65
  • REVIEW RATING 4/5

The meter reading would drive right by the house without stopping to read the meter while I was standing at the door with the garage door up. When I called to complain, the lady said he said no one was home! I repeatedly had to call to have someone come out to read the meter. The bill was finominal and I would recieve up to two a month. Calling continually to solve mysteries and problems with... Read more

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  • Mar 17
  • Construction
  • Casselberry, Florida
  • Orange Marking
  • 84
  • REVIEW RATING 4/5

Amerigas refused to attempt to satisfy a request that orange markings requested by Amerigas be removed from my property on sidewalk and curb. The markings which look like graffiti were put on my property and I am not even their customer. I was put on hold 3 times while it was discussed with someone and finally told that they just were not responsible. I am sure that I did not request that the... Read more

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  • Mar 13
  • Utility
  • Midlothian, Virginia
  • Propane Price
  • 150
  • REVIEW RATING 4/5

You don't offer negative stars so I am not able to rate. I owned a small excavating company and installed tanks for years. I dug up more of their tanks than I installed ... should tell you something... If you are in the market for propane shop around , and really read the contract over. Amerigas likes to hide in the small print. I would highly recommend you go with another company. lock into... Read more

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  • Mar 11
  • Utility
  • Propane
  • 169
  • REVIEW RATING 4/5

We have been with Amerigas for years assuming everyone charged these fees. I recently bought a quart of stain and got charged a haz mat fee. I was told it was to cover the cost of getting rid of it at a hazardous waste disposal site. Obviously you aren't going to return propane. When checking on it I was told it is to train their employees for safety - excuse me isn't that a company expense? ... Read more

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  • From mobile
  • Amerigas
  • Mar 07
  • by anonymous
  • #605150

Worst company's ever consumer beware. Worst customer service, nasty workers Add comment

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