Amerigas Complaints and Reviews

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Amerigas
Main address: 460 North Gulph Road 19406 King of Prussia PA
1-800-427-4968, , Customerfirstfran@amerigas.com
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  • Jun 16
  • Utility
  • Kingsport, Tennessee
  • Propane Bill Incorrect
  • 1
  • 103

Canceled my service in October,2013 because they never fixed a leaking tank, tank had 100 gallons when canceled. 7 months later called to ask them if they wanted this tank. Supposed to credit me 100 gallons and when I got "final bill" they charged me to come pick the tank they forgot about and only credited me for 50 gallons! Called to complain and get things right,but the person I got on the... Read more

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  • Jun 11
  • Utility
  • Los Angeles, California
  • Gas Service
  • 53

Wow! Horrible company, don't even feel like typing, but feel obligated. They ripped me off for 200 dollars, have left me without gas for three weeks in the winter and literally nobody is available at the Oxnard office to speak with. I spoke with one woman once, rude is not the word I want I use. Thankfully Malibu has another new company so I have switched and saved 1.50$ a gallon. Also they... Read more

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  • Jun 06
  • Utility
  • Wyoming, Minnesota
  • Gas Tank Filling
  • 61

The driver told the client he might as well fill the tank because it would cost less. The client is receiving county assistance and fuel assistance as he is disabled and wheel chair bound. His total monthly income is $976. Subsequently, the additional $250 of rule was not paid for by assistance of any type and Amerigas set up a collection program of $50 per month which the client agreed to... Read more

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  • Jun 06
  • Utility
  • West Palm Beach, Florida
  • Rising Price
  • 81

Having worked for this company in the past, I will say that they DO take advantage of the customer. They will periodically raise prices "just because." It is required of the managers to do so. For example, we raise prices on 100 people but only 30 or 40 notice it on their bill and call in to complain. So, we adjust the "complainers'" bills. There are still 60-70 people out there paying higher... Read more

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  • May 29
  • Utility
  • Escondido, California
  • Fradulent Charge
  • 70

We have an "will call" plan. Their national records reflect that. But the local company sent us a bill saying that they filled our thank "thinking we have a automatic refill" plan. There is no way to verify that they refilled our tank and how much they filled, if they did. There is no way to verify that they even came. They kept sending us the bill - eventually we paid that exorbitant rate... Read more

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  • May 29
  • Utility
  • Albany, New York
  • Service Cancellation
  • 93

I cancelled my Amerigas service in September 2013. I signed up for a CoOp. Prices are so much better. The CoOp gas company, installed their new tank (without issue ) and removed the Amerigas tank to the side. Now, finally, end of May, 2014, Amerigas has come to remove the empty tank. Well, the driver left 150' of 4-6" ruts in my front yard, sunk into a dry-well, backed up against a tree, and... Read more

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  • From mobile
  • Amerigas
  • May 06
  • by anonymous
  • #486228

Ameri gas needs to be shut down , pretty Sad how they can't pick up there propane tanks after you cancel with them (my tank is STILL in my yard)months later . They even passed my house 2 weeks ago. Pretty sad how other company's laugh when u tell them your switching bc of ameri gas . Haha ..price gauging,rude,poor customer service,liars, theives, I could keep going . Add comment

  • May 06
  • Utility
  • Tarpon Springs, Florida
  • Billing Policies
  • 1
  • 78

I was just trying to buy gas. They said they couldn't find the tank and fabricated reasons to make multiple trips out. They then said they were going to charge another $250 just to inspect a tank and then it would be untold amounts more - no telling, I just had to authorize more - so I said forget it. They still stuck me with a bill for over $200. When I called to complain and ask for a... Read more

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  • May 03
  • Utility
  • Englewood, Colorado
  • Utility Bills
  • 57

Ilsihave paying $3.15 gal. Since 2012 ,a gentleman called saying no he never sent out those bill amounts I told him I would send them, I just had major surgery march 16th. I got a call thursday from ARG CAMARILLO Collections . I am very upset andwant this 1300.00 corrected and here is proof I pay 3.15 also a contract that I pay what your cost is and fifty cents above that. You need to call ARG... Read more

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