Submit ›
or
1.5 Based on 189 reviews
Compare to others
Respond to your
customers
  • Customers like
    • Nice drivers 10
    • Delivery person 10
    • Driver attitude 4
  • Customers don't like
    • Customer service and price gouging 25
    • Business practices 19
    • Price gouging 17
  • From mobile
  • Amerigas
  • Apr 14
  • #829707

Did you guys know the one that's in Lakeport California they hire people with felons and also letter about to go to jail that's a place I want to work out that's a good environment yes the reception is someone that works on the front desk Add comment

They bill incorrectly, they take check payments over the phone that don't go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything. Worst of all, they have absolute contempt for their customers. I have spent countless hours arguing with them over the phone for things that I just cannot believe. If they were not happening to me I would say it is not possible. If you are... Read more

Was this review helpful? 0 1
  • From mobile
  • Amerigas
  • Apr 11
  • #827675

Called and set up an account and was suppose to be "will call" but apparently they don't bother with what the customer wants..... 2 weeks later there was a slip from Amerigas and a receipt for filling our tank for almost $500.00. I have left 7 messages for manager that the charges need reversed since we are not keeping the propane due to a bad leak but still no response! Add comment

Its been 21 days since i called plus calling 3 more times on top of that . I called yesterday and asked what happened to my delivery on the 7 April 2016 and she beat around the bush about it. And then told me it would be sometine next week .. i live a half mile from their distribution point . I told her i have to do without heat with cold wrather in the area over the werkend and we got snow last night and its cold . Read more

Was this review helpful? 0 0
  • From mobile
  • Amerigas
  • Apr 07
  • #825661

Amerigas , once again treats theirs workers like dirt Want them to promote the company but this year cut most hrly people back to 32 hrs .. Saids its to save money and jobs But still again new vehicles are bought in and all sales person are give new pickups and gas cards, on the company nickle. Add comment

This company is absolutely the WORST ever. Worst customer service, and they REALLY don't care about anything but money. We received 3 bills for three different amounts for a refill that we didn't receive, and when we disputed it they then charged us a fee for not getting any refills. When we ran out of propane they would not refill the tank until we paid the fee for not getting a refill, which they then waived. We got a refill, they billed... Read more

Was this review helpful? 0 0
  • From mobile
  • Amerigas
  • Apr 07
  • #825219

The manager down their dont care about the people or the customers Add comment

  • From mobile
  • Amerigas
  • Apr 06
  • #824927

Amergas just told me they have a 92% approval rating can i ask from who???? Add comment

In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500... Read more

Was this review helpful? 0 0

Two weeks and still no gas delivery with my in ground tank. Used to get same week delivery. Called and said now 5 to 7 days now. Did not show so called again and was told 7 to 10 days. Third try and was told 7 to 10 business days. Still no fuel two weeks later. If you cannot get to all of your customers Monday through Friday you would think Saturday delivery would be made. You have me over a barrel with the in ground tank and let me know it... Read more

Was this review helpful? 0 0
Did not find what you were looking for?
 
×
You are reading about Amerigas.
Filing a new complaint about
×