Amerigas Complaints and Reviews

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Amerigas
Main address: 460 North Gulph Road 19406 King of Prussia PA
1-800-427-4968, , Customerfirstfran@amerigas.com
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  • May 29
  • Utility
  • Escondido, California
  • Fradulent Charge
  • 44

We have an "will call" plan. Their national records reflect that. But the local company sent us a bill saying that they filled our thank "thinking we have a automatic refill" plan. There is no way to verify that they refilled our tank and how much they filled, if they did. There is no way to verify that they even came. They kept sending us the bill - eventually we paid that exorbitant rate... Read more

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  • May 29
  • Utility
  • Albany, New York
  • Service Cancellation
  • 64

I cancelled my Amerigas service in September 2013. I signed up for a CoOp. Prices are so much better. The CoOp gas company, installed their new tank (without issue ) and removed the Amerigas tank to the side. Now, finally, end of May, 2014, Amerigas has come to remove the empty tank. Well, the driver left 150' of 4-6" ruts in my front yard, sunk into a dry-well, backed up against a tree, and... Read more

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Ameri gas needs to be shut down , pretty Sad how they can't pick up there propane tanks after you cancel with them (my tank is STILL in my yard)months later . They even passed my house 2 weeks ago. Pretty sad how other company's laugh when u tell them your switching bc of ameri gas . Haha ..price gauging,rude,poor customer service,liars, theives, I could keep going .

  • May 06
  • Utility
  • Tarpon Springs, Florida
  • Billing Policies
  • 56

I was just trying to buy gas. They said they couldn't find the tank and fabricated reasons to make multiple trips out. They then said they were going to charge another $250 just to inspect a tank and then it would be untold amounts more - no telling, I just had to authorize more - so I said forget it. They still stuck me with a bill for over $200. When I called to complain and ask for a... Read more

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  • May 03
  • Utility
  • Englewood, Colorado
  • Utility Bills
  • 37

Ilsihave paying $3.15 gal. Since 2012 ,a gentleman called saying no he never sent out those bill amounts I told him I would send them, I just had major surgery march 16th. I got a call thursday from ARG CAMARILLO Collections . I am very upset andwant this 1300.00 corrected and here is proof I pay 3.15 also a contract that I pay what your cost is and fifty cents above that. You need to call ARG... Read more

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I can't get amerigas to pick up their tank. They keep saying I'm at the top of their list...

  • Apr 23
  • Utility
  • Fredericksburg, Virginia
  • Propane Gas
  • 59

They are overcharging at a min Of $1/Gallon compare to other propane companies and billing a 78 yr old senior $2000/month for 5 months! Can you imagine? How can a senior afford this? Previously was $1000/month but now $2000/month. Initiated the complaint on 4/8/2014 and 3 weeks and 6 follow up calls later, still no resolution. Atrocious customer service, the phone agent was argumentative, rude,... Read more

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  • Apr 17
  • Utility
  • Poor Customer Service
  • 44

We live out in the country in South Carolina and are forced to use propane heat for our home. 16 years ago it was much cheaper than electric during the winter, and we understand that fuel prices have gone up - but this company is just terrible about regularly filling up our tank. They show up once every 3 months... well... only when I call because they let the tank run out of gas every 3 months... Read more

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  • Mar 31
  • Utility
  • Boston, Massachusetts
  • Propane Refills
  • 78

We've been a loyal Customer for over 18 years. Three in a half months ago we attempted to call for a refill, we left three voicemails for the local dealer and never got a call back. Our fourth attempt we called the corporate office which they then connected us to the local dealer and we were able to actually speak to a Customer Service Rep. We informed them that we needed our tank to be filled... Read more

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  • Mar 28
  • Utility
  • High Prices
  • 2
  • 88

Amerigas is all, about profit and nothing about the customer. In 6 months I have gotten 3 delivieries @ 3 different prices,, most expensive being $5.75 a gallon. In calling around to other companies, noone was charging more than $4.00 a gallon. I called some friends that have Amerigas and they were all being charged different rates. When I called to address the issue w/ Amerigas they wouldnt... Read more

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