Amerigas Complaints and Reviews

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Amerigas
Main address: 460 North Gulph Road 19406 King of Prussia PA
1-800-427-4968, , Customerfirstfran@amerigas.com
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  • Sep 14
  • Utility
  • Maryland, United States
  • Propane Bottle
  • 68

Cancelled my account with Paradee Gas a subsidiary of AmeriGas. They want $168 to pick up THEIR tank. The tank was a 100 lb tank and their employee couldn't even find the required serial number since the tank was a piece of junk. Already filed complaints with appropriate agencies. I was a customer of Paradee for sixteen years. When AmeriGas took over the quality of service dropped and I was... Read more

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  • Sep 11
  • Utility
  • Pine Mountain Club, California
  • Positive Experience
  • 78

My father 94 has been a client since 2001 and we have been served well especially by Nancy who is your employee in the Lebec office. My 94 year old father, limited eyesight, hearing and mobility has been out of propane and no way to know who to contact as the office I discover today was left without an employee and customers with no information as to who to contact in emergency. Nancy, on a well... Read more

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100% FULL      

  • Sep 09
  • Utility
  • Savannah, Georgia
  • Leaking Tank
  • 193

I move into a new home and I call Amerigas out to check the tank, they stated that my renew lease is $88.00 annual I sent the check and they cash it. Service tech stated leakage was in the wall or slab had a plumbing company to recheck I decide not to remodel my home to fix the leakage, so the tank outlets were sealed. I request Amerigas to remove their tank and since I did not get to use the gas... Read more

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  • Sep 06
  • Utility
  • Propane Space Heater
  • 70

BEEN TRYING TO GET A PROPANE SPACE HEATER FIXED. SERVICE DOESN'T COME WHEN THEY SAY THEY WILL, OR NOT AT ALL. OFTEN DON'T FIX THE PROBLEM ANYWAY. CAN'T GET RID OF THEM AS I HAVE A FULL TANK OF GAS AND THEIR TERMINATION CHARGES ARE EXCESSIVE, THEY PUT SO MANY FEES/CHARGES ON THE PICK UP OF A FULL TANK THAT THE CUSTOMER ONLY GETS A FRACTION OF THE VALUE. THEY APPLY EVERY IMAGINABLE FEE THAT THEY... Read more

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  • From mobile
  • Amerigas
  • Sep 05
  • by anonymous
  • #530482

AmeriGas in Havasu also lied to me and said it was more in the tank and it was a larger tan it was a small tank with less propane in it so I to pay for propane that was already in it Add comment

     

  • Sep 04
  • Utility
  • Stroud, England
  • Bait And Switch
  • 54

I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transferred my account back to Mar Gas without my permission as they discontinued service in Custer County and didn't inform me of this either. Now I am having the same old false/embezzlement billing that Mar Gas is famous for and Ameri Gas has washed it hand of this leaving me in a... Read more

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  • Sep 03
  • Utility
  • Hidden Charges
  • 128

For 6 years, they charged me close to 4 dollars per gallon because the tank was on lease. I asked them several times to sell the tank to me; they did not. Finally after 6 years, they sold the tank to me for an outrageous price. I paid the price without any question; I really wanted to get it over with. Two days later I received the bill of sale letter saying the tank was sold as is and I am... Read more

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  • Sep 02
  • Utility
  • Propane Home Delivery
  • 77

Received bill last week for 80 gallons propane at $5.65/gal. Are you kidding?? Checked 2 other providers in my area and found that their charges were between $2.51 and $2.69/gal. Called Aripigas and was immediately told that they were "authorized" to reduce my bill down to $3.45/gal. To me this is beyond ridiculous. What if I just, for whatever reason, just paid the bill without calling in?... Read more

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  • From mobile
  • Amerigas
  • Aug 29
  • by anonymous
  • #527396

I would go out and pick up buffalo chips to heat with before I would deal with amerigas again. In over 4 years I never had 1 single correct bill. They took many many months to correct-- calling managers and anyone that would listen. Find a different supplier, the delivery staff were great but the rest are idiots! Add comment

     

  • Aug 28
  • Utility
  • King Of Prussia, Pennsylvania
  • Propane Bill
  • 104

I pay my propane bill every month. It usually ranges from 50$ to 60$ a month. Last month I received a bill for 6,745.28. I called and was told they were under estimating my bill. I asked her how they came up with 6,745.28 and she couldn't explain. She directed me to the Austin center to take care of the issue. When I called Austin I was told the manager was on Vacation and no one there could... Read more

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