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1.5 Based on 206 reviews
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After being ripped off on propane for a season I switched suppliers. Now i am trying to have the Amerigas tanks removed from my property. They keep giving me dates when they will be picked up, yet they are still here. I called customer service and was told that they have up to 90 days to remove tanks. !?!?!?!? And they also told me that the don't refund for unused propane. Both tanks are half full. WTF!? Read more

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We signed up with Amerigas in 2011 when we moved to Lompico (Felton). At that time, we didn't know a lot about propane companies, and there was an Amerigas tank in the yard. So we set up an account. LESSON LEARNED. Do your research!!! These crooks charge AT LEAST DOUBLE the average price per gallon compared to other propane companies in the area. Here are the prices I've found. Amerigas $2.79 Ferrell's $1.33 Mountain $1.99... Read more

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  • From mobile
  • Jun 13
  • #864712

We never turn on heat only a small floor unit and we t always over our usage definitely looking to change

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30 years we have been customers. Their prices were so high it competed with my mortgage payments! So I told them to cancel service and to come get their tank. Instead they left it in the ground and charged me a $230.00 service fee because I didn't use their service. I called them and told them to come get the tank and they said then they would need to charge me $100.00 to remove the tank! Plus adding tax onto their service fee is crazy. I... Read more

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Pretty simple business. Right? you have 2 propane tanks (one for the pool). you sign up for auto delivery for both .. You pay WAY more then market rates for the gas,. You call several times over several weeks to get gas for your pool heater(500 gallon tank). They continue to NOT show up. And they continue to give you lip service about it. And the pool remains as cold as the Jersey shore water STAY AWAY form this company especially in Chester... Read more

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"Thank you for calling Amerigas, where customer service and safety are our number one priority"... is the on hold message that you hear. It could not be further from the truth. I am a tenant in a house, I moved in on Feb on this year and I have had to put out nearly $2000 since. First a bogus $500 deposit, then a $250 safety inspection (which had already been done, but they denied delivery until it was done... again), and a $200 charge to hook... Read more

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  • From mobile
  • May 23
  • #853142

Im going to cancel my service they're overcharging me on my gas meter service they want 307.67 for one month of gas service all i hwve is a 40 gal hot water heater .how can it cost that much .im a new customer and there trying to take advantage of me

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  • From mobile
  • May 23
  • #853017

First they charge 200.00 deposit and 105.00 tp start hot water tank then i get a bill for 300.00 for just one month and the invoice date and due date are the same im going to go switch to electric soon .

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Horrible service! I am a 11 year customer. I paid my tank rental. I was late. I came home to find my tank removed! I recieved no notice it would be removed. No refund on my tank rental paymemt nor did they refund the gas that was in the tank. It was over 1/2 full! How can they treat a loyal customer this way! 11 years of service and no issues. Now this !!??? This is theft! I want my refund and credit for the fas that was in my... Read more

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The exchange program is a massively profitable scenario for this and any gas company. Keep fill services, exchange programs are a theifs way of cheating the consumer and, they all do it legally. Tanks not full, faulty valves that require replacement tanks, meters on trucks rigged to refill your home heating fuels, Price per gallon is higher for so called convenience. These un regulated service industry schemes are making them wealthier by... Read more

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