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  • Customers like
    • Nice drivers7
    • Delivery person4
    • Driver attitude2
  • Customers don't like
    • Customer service and price gouging18
    • Business practices15
    • Problem not fixed12

  • Jun 18
  • Utility
  • Bear, Delaware
  • Gas
  • 77
  • REVIEW RATING 4/5

We live in an apartment complex and didn't have a choice of gas provider, so we got stuck with Amerigas. Apparently, our gas meter wasn't working which nobody thought would be a good idea to tell us, so they were "estimating" our bills for almost 6 month. We got our first bill around December for $190, which was kind high for us, but since we never had gas or propane I figured it must be normal.... Read more

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  • Jun 16
  • Utility
  • Selinsgrove, Pennsylvania
  • Billing Department
  • 181
  • REVIEW RATING 4/5

Called them, they quoted me 1.79 a gallon for propane. Never mentioned they added a delivery charge or hazmat charge. They said after that it would be 2.02 a gallon. I called them when I first got my tanks and asked about all the extra charges. They said it was standard. Everyone did it. Then I got my bill for the next fill up and it was $4.40 a gallon. I called around and the going price was... Read more

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  • From mobile
  • Amerigas
  • Jun 15
  • by anonymous
  • #650890

Weird driver sitting parked in front of our house Add comment

  • From mobile
  • Amerigas
  • Jun 13
  • by anonymous
  • #649742

Links on Amerigas website broken, cannot make any kind of electronic payment, cannot log into account or make autopay. Called their 24/7 line to make phone payment and recording says office closed. Really???? Geez Add comment

  • Jun 10
  • Utility
  • Vineland, New Jersey
  • Propane Tank Installation
  • 1
  • 1
  • 137
  • REVIEW RATING 5/5
Amerigas - Review about Propane Tank Installation from Vineland, New Jersey
1 of 4

Tank installed given check exactly for what I was told to pay 12/27/13 252$ money order not check . Then had to pay 500$1/27/14 money order in person all these transactions were in person with money orders as I was instructed at the time. Late fees after the final bill? How when disputed. 752$in month. I switched to suburban gas 161$ install and filled 85gallons after contract was up tank sat... Read more

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  • From mobile
  • Amerigas
  • Jun 03
  • by anonymous
  • #645013

Exchanged tank half full of water. Add comment

  • Jun 02
  • Utility
  • Durham, New Hampshire
  • Propane Tank Refill
  • 90
  • REVIEW RATING 4/5

Because we were not aware of the change in our contract our tank went empty in the middle of winter. They charged us an extra fee to fill the tank since it went empty on the weekend.The delivery man was told to charge us to relight the furnace.He kindly ignored them. Eventually reimbursed.Just went empty again and it appears we are on will call again.This never happened with Perkins the company... Read more

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  • From mobile
  • Amerigas
  • May 29
  • by anonymous
  • #642272

Amerigas over charged my business account $ 1200.00 and then could not even find their mistake , i had to send prove to them from Wells Fargo bank, then of coarse they took their sweet time researching it , it has been 3 days and no money or credit has been returned to my account Add comment

  • May 23
  • Utility
  • Manchester, New Hampshire
  • Propane
  • 96
  • REVIEW RATING 3/5

Hi, I am retailer in New Hampshire call heavens gas have two locations with Americas , I called Monday I need delivery called back on Wednesday and then Thursday told by Custmer service ticket is out for your location called Friday to remind that I have only three cylinder left Saturday morning called I am out answer I got we are out. Now on memorials day week end I don't have propane... Read more

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  • From mobile
  • Amerigas
  • May 22
  • by anonymous
  • #639895

Had a tank picked up with 45% fuel. Waited 1 month for a refund. Did'nt receive and when I called they said tank was 0% Add comment

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