Amerigas Reviews and Reports

Amerigas reviews, Amerigas complaints, read Amerigas reviews, find Amerigas reviews, Amerigas scam reports
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  • 626 complaints
  • $105,371 claimed losses
  • $168 average
  • 30183 since Aug 21, 2007

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Amerigas
Main address: 460 North Gulph Road 19406 King of Prussia PA
1-800-427-4968, , Customerfirstfran@amerigas.com
Amerigas reviews, Amerigas complaints, read Amerigas reviews, find Amerigas reviews, Amerigas scam reports
  • 626 complaints
  • $105,371 claimed losses
  • $168 average
Had an experience with Amerigas?
Submit review ›
626 reviews found
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  • Jan 31
  • Newark, Ohio
  • Slow Delivery
  • 46

Ordered 150 gallons and paid in full on 24th Jan 2013, called on the 27th advising I was at 12% and my wife has a medical condition and was told it would be here on the 28th or 29th still not here on the 31st even though I called today and was told she would ask the driver to try to get it here today. I formerly worked in propane delivery and what the scoop is labor. Drivers require a CDL with a... Read more

Was this review helpful? 1 0

  • Jan 31
  • Amanda, Ohio
  • Propane Delivery
  • 42

We are on an auto fill with Amerigas and do not get delivery on a regular basis. Due to the harsh weather, I checked our supply and called them. The dates that I was able to get through to speak to someone were Jan 22, 27, 28, 30 and 31st, each time was told that they would be out to fill the tank. We cut the temp down to 45 to conserve fuel until they came. We are not out of fuel and they still... Read more

Was this review helpful? 0 0

  • Jan 31
  • Tucker, Georgia
  • Gas Delivery
  • 34

I called Amerigas on 1/27/14 to ask them to deliver me some gas. I was told that it would be delivered on Tuesday, January 28, 2014. No gas delivered as of 1/31/14. I am completely out of gas as has been calling them continuously, just to get the run around. The company has various numbers for me. My gas ran completely out on l/29/14. I had to leave my home because of the cold. I went back to... Read more

Was this review helpful? 1 0

  • Jan 28
  • Mt. Orab, Ohio
  • Unfair Gas Refill Service
  • 2
  • 89

I CALLED THEM IN EARLY JANUARY TO HAVE 185 GALLONS OF GAS DELIVERED, WELL IT TOOK THEM 10 DAYS TO GET IT TO ME AND I HAD ABOUT 20 PERCENT LEFT IN MY TANK, SO THEY CAME AND DELIVERED THE GAS AND THE DRIVER SAID HE DELIVERED THE 185 GALLONS WHICH WOULD HAVE PUT ME AT 60 PERCENT BY THE RECEIPT HE LEFT ON MY DOOR. WELL I WENT OUT TO CHECK THE GAGE TO BE SURE I GOT WHAT I WAS SUPPOSED TO GET AND OF... Read more

Was this review helpful? 4 1

  • Jan 28
  • Durham, North Carolina
  • Tank Gas Releasing Problem
  • 47

My experience with Amerigas started out fine, and ended up pretty badly. They still haven't managed to fix the issue. Most recently, my heating unit, which is fueled by their propane gas, had not been working. I thought it was my unit itself, but after much troubleshooting and having it examined, we realized the issue was with the gas tank that Amerigas had installed. It was not releasing gas at... Read more

Was this review helpful? 1 0

  • Jan 27
  • Columbus, Ohio
  • Ignored Order
  • 36

Called Jan 7 while tank was at 30% and was told they would deliver in 7 days. On Jan 20 called again and the gentleman I spoke wanted to know who I had placed order with. My response was Marcus it was you. He said the ordered had not be placed but he would do so (should I believe him this time). NO order not placed. Kept calling but no one answers phone. Emailed no response. Called emergency... Read more

Was this review helpful? 2 1

  • Jan 27
  • Casper, Wyoming
  • Propane Filling
  • 1
  • 49

They costently keep coming out here without letting us know they fill our tank which is over a thousand dollars every time . They leave the bill suck in my fence which in Wyoming will blow away . Me and my husband are on ssi and when the bill comes in the mail then, I get fined 36 dollars more every month because I don't have over a thousand dollars to give them. So, I have to make payment every... Read more

Was this review helpful? 1 0

  • Jan 26
  • Morrow, Ohio
  • Propane Delivery
  • 30

We are new to propane this year and when we called to get our first fill in November, we weer told there would be an inspection on our lines and we would be charged and they would be out in a couple days. Well that day came and went, so we had to call the emergency line and that man came and filled up, but no inspection. .. His words " If you haven't blown up yet, you are good!" Nice to know,... Read more

Was this review helpful? 0 0

  • Jan 26
  • Baton Rouge, Louisiana
  • Delivery Refusal
  • 42

13 days ago I called when tank was at 35%. Has been brutally cold here, not the norm for this area. I was told someone would be out within 3 days & they won't let us run out. We'll we ran out. On 4th day with no heat with myself, husband & 3 kids ages 3,6 & 8. I called again but was told his drivers were in the area 5 days ago & won't drive back out there for 1 order? We are... Read more

Was this review helpful? 1 0

  • Jan 25
  • Barnstable, Massachusetts
  • Propane High Price
  • 2
  • 60

Amerigas acquired Kingston propane here in Southeastern Mass/Cape Cod. after 15 years of being fine with service and price point, this is quickly a disaster. No notification of change from either company. Just a different truck arrived one day and dropped off ~350 gallons. Bill that followed was at over 4.50 per gallon and this was last fall. Called customer service about getting better rate, no... Read more

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