1.2
  • Delivery person3 votes
  • Nice drivers3 votes
  • Convenience2 votes
  • Customer service and price gouging16 votes
  • Business practices13 votes
  • Problem not fixed10 votes
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  • From mobile
  • Amerigas
  • Mar 07
  • by anonymous
  • #604960

Amerigas filled my tiny tank and sent the bill. OVER $441 because they charged $4.41 per gallon BEFORE GAS PRICES WENT UP. when I called they basically said, we overcharge everyone unless they complain!! My words, but actions speak louder than words. Shoddy company. Do business with ANYBODY else. Add comment

  • Mar 06
  • Utility
  • Propane Refilling
  • 2
  • 2
  • 152
  • REVIEW RATING 4/5

I called and ordered a refill of my empty propane tank 2 weeks ago. The price was reasonable (unlike a lot of other reviews on this site) and I only use propane for a heater in my basement and cooking, so when they told me it would be "up to 10 business days" before delivery, I was not happy but accepted the terms. The insisted on taking payment over the phone when they usually bill me, so I... Read more

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  • Mar 05
  • Utility
  • Placerville, California
  • Gas
  • 93
  • REVIEW RATING 4/5

This company does not care about its customers at all, I paid my bill, and then they disconnected me, I asked if someone could come back out since it was there fault, they said it could take 48 hrs....I was pissed beyond belief!!! I do not understand how and why it takes 48 hrs when I live in a small town and cant have my gas turned back on, its my only source of heat and having small children... Read more

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  • Mar 03
  • Utility
  • Dillsburg, Pennsylvania
  • Propane Tank Filling
  • 138
  • REVIEW RATING 5/5

In January 21,2015 Amerigas of Dillsburg Pa.came to fill my tanks had on bill it was 188.3 gallons and charged me $4.83 a gallon Which is another times higher then anyone else in the state which comes to about $930.00 Which will only last about a month and a few days if its cold.I called them and talked to someone named Wendy and she said that price was right and that it had to be paid in full... Read more

Was this review helpful? 1 0

  • Mar 03
  • Utility
  • Malvern, Pennsylvania
  • Tank Removal
  • 3
  • 3
  • 165
  • REVIEW RATING 5/5

On February 19, 2015, I call the Malvern office, 610-644-9100, and asked to have thier tank picked up ASAP, as I was closing my account as of 2-19-15. I was told that a work order would be opened, and the tank would be picked up "within a few days". It now March 4, and the tank is still here. I called and asked why they hadn't picked the tank up and was told it would be between now and the end of... Read more

Was this review helpful? 6 0

  • Mar 02
  • Utility
  • Sussex, New Jersey
  • Propane Tank
  • 100
  • REVIEW RATING 4/5

I have had multiple problems with Amerigas. First they charged us for a tank that we had them removed. We had to fix this issue multiple years in a row. Then they took me off of automatic delivery and placed on will call because I questioned why we were being charged 70% over the national average. I was told because the propane I was getting was bought at a different time. When I asked about... Read more

Was this review helpful? 1 0

  • Feb 27
  • Utility
  • Quakertown, Pennsylvania
  • Propane
  • 122
  • REVIEW RATING 4/5

local supplier chg'd 3.46/gal, called their parent co and was quoted 1.93 called supplier again, they agreed to 2.19 i said ok, and refilled,now time for refill and they insist on 3.46 again. called parent co. this time they refused to give me a price.called other cos. all around 1.89 to 2.39 but cant fill another cos. tank. will supply a new tank to own for close to 1000.00 installed, then you... Read more

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  • Feb 27
  • Utility
  • Mount Airy, North Carolina
  • Propane
  • 73
  • REVIEW RATING 4/5

Price gouging -Bills that were hard to read and do not makes sense- Been with Amerigas since 2002 - They did not send the last bill. I had to call them to get the bill and make sure they had the right address to send it, but regardless they never sent a bill to the address where the propane is delivered. We finally get the bill and pay the bill. Amerigas sends us a notice that we have been... Read more

Was this review helpful? 1 0

  • Feb 27
  • Utility
  • Waleska, Georgia
  • Gas Service
  • 106
  • REVIEW RATING 4/5

Last year after AmeriGas bought out my gas company I begged for gas during the coldest part of winter. It took weeks for a delivery and it finally came after the cold had ceased. I have now been trying to get gas for a month. I called 4 weeks ago when it was on 10%. The lady who took my order said they would be out. After 2 weeks, I called and was told that they never turned my order in because I... Read more

Was this review helpful? 0 0

  • Feb 27
  • Employees and Ex-employees
  • Quincy, Massachusetts
  • Employee Experience
  • 137
  • REVIEW RATING 4/5

This is the most mismanaged company in the entire universe. It operates totally on double negatives and constant contradiction. They care not about anything except numbers. All numbers, every number. That is how they manage the company, go in the direction the numbers say. I was a delivery driver in New Hampshire for 3 years. My position was temporary seasonal not to exceed 30 hours per week with... Read more

Was this review helpful? 1 0

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