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Called for a fill up before the storm and they said no but on or before 9/18. They never showed up and missed a second date too. I told them I wanted to buy the in ground tank and they said no! They would sell me a new one but not the one I had. They wanted over twice...
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1.1
#1104092
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A nationwide company that can plan for emergencies, really? They owe people an explanation and a get well plan. Two extra trucks in Orlando post hurricane, really? No phones. No return calls. No status on estimated delivery for a week. It's an inground tank! They...
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1.0
I didn't like
  • Delivery and customer care
  • Amerigas
#1103054
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We had H & H Gas before Amerigas took it over. We have had this tank for over 20 years and never had a tank rental. Now, they want to charge us $176 for this rental and if we go with another company, they want to charge to pick it up. Why can't they be more humane. Our...
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1.0
#1100710
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Amerigas - Disappointed now former customer

Amerigas
#1104789
22 year customer when they closed our local store would call and was forwarded to Kinder La and a nice lady would take my order. Call now am told to leave a message not knowing if i would even receive my order or not. Called a competitor and talked to a person and was taken care of immediately. Its a shame knew my few delivery guys by name over the years i was a customer
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Amerigas - The national office did not submit my request for gas

Amerigas
#1100585
My local company in jacksonville Fl didn't get my gas request from the national office that i submitted. I'm nearly out of gas.
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Amerigas Residential Gas Supply Review

Amerigas
#1034421
2.6
Details
I was on hold for over 2 hours. No customer service.
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Short Review on February 25, 2017

Amerigas
#1013504
1.0
Details
Had to do same as many reviewers on commenting about. Invoice is way to high and when you call they say there was a miscalculation. It is my absolute belief they do this on purpose in hopes some will just pay the false increased bill. #$%holes!!!
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We are a customer of Amerigas. We use the propane primarily for our generator in emergency situations. Somehow Amerigas was no prepared for the hurricane. Their drivers were not on the road making delivery till two days after other propane delivery companies. We can...
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1.0
#1100036
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I have been a customer fo over 12 years. I was being charged over $100. Per year for tank rental. I felt I had paid enough rental to more than pay for the cost of the tank. I asked if they would waive the tank rental because of the lenghth of being a customer. Amerigas...
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1.9
#1089373
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The first time I dealt with them, about 10 years ago, they lied about (1) the length of the contract - told me it was two years, but it was actually five years, but the print on the contract was so small I couldn't read it (2) the amount of propane in the pre-existing...
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1.0
#1087418
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where do I start I am on I don't feel well I guess that beats feel during the winter while it's two dollars more a gallon for the propane because that's all that happens I call during summer months to get filled up always got an excuse can't make it out till the...
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#1085118
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Called richmond,va. Office to question price on invoice, they billed $4.85 per gal. I talked to a male employee told him that i could get it from another supplier for $2.19 a gal. first got a lot of double talk, asked to speak to the manager. I was on hold for a couple...
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Anonymous
Anonymous

Time to vote with your wallet and move on.

#1082225
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Well dig this. If you call to set up a delivery date, mind you I always say sometime within the next couple of weeks, you get the pleasantness of being charged $6.99. Talk about another screwing from the company. I have been a customer for 13 years and this is how you...
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1.0
I liked
  • Delivery personnel as they are freindly
I didn't like
  • Getting short changed
  • Being charged for a flipping phone call
#1080432
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Since September of 2015 have tried to settle a claim against AmeriGas, Claim originated in August 2015 with an AmeriGas double billing error in the amount of $1,404.64. The AmeriGas South Barre VT office confirmed invoice had already been paid. The Pittsburgh office...
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#1076507
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