Amerigas Reviews and Complaints
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Amerigas came out to clean my fire place.. After technician left... Fire place does not work... Then I called Amerigas right the way.. they reschedule for the technician to come out.then he tighten the wire.. did not tell me there is a charge.. receive a bill for...
Yesterday I ran out of propane and called to get a refill. No one answered. I called again this morning and will have to pay $100 pressure test and if I want to place an expedited delivery it will be an additional $200! I called the Wayland, MI branch and they...
Poor Customer Service by Amerigas
I called Amerigas to come do a leak test at my house because I smelled gas. I just moved into this house this past year and haven't had Amerigas out to fill the tank yet. They came out and told me the tank was empty. They said I could pay $350 to fill it at that time and I told them I wanted to wait since I don't use the gas fireplace more than a few times a year. They told me to call if I wanted them to come back and fill the tank. Two days later they came and took the tank. When I called they said it was because I didn't let them fill it when they were here, and that I didn't commit to a contract.
Amerigas Tank Refill
I have been overcharged by amerigas for the last time. They bought out Spensor brother's propane in Richmond, VA and since my rates have gone up 50%. They are a bunch of crooks. If you call to get a price per gallon at the richmond local office they can not even give...
Amerigas Gas Tank
I ordered a tank to be installed from Amerigas. The appointment was scheduled three weeks out. I called the manager to move up the appointment. He told me it could not but confirmed the date and time. We waited, they never showed. I called, again speaking to the...
Amerigas recently bought out the propane company. I used last year. Last year I used between 100 and 200 gallons per month. I got a delivery on 12/27/10 (365 gallons) and on 2/7/11 received 305 gallons. I question why such an increase and the answer was it's colder...
Amerigas- Biggest crooks in the world.
I ended service with Amerigas in October of 2010 because we couldn't come to terms on pricing. I was a customer for 10 years. Hadn't had a delivery of propane since July of 2010. I was always on their "smart plan" and made monthly payments. Long story short when I settled up with them in November and paid off my yearly remaining balance I was assured I was "paid in full". Shortly afterwards I was sent a bill for $50.00 for what they called an "Enrollment Coupon". I called in December and was assured by a supervisor that my balnce was indeed $0. And they would remove the charge. But they just kept billing me the $50.00. I kept calling and asking what "Enrollment Coupon" meant. I got three different answers from three different people. I even sent "Fran" an e-mail but never received a response. I kept telling them I wouldn't pay because I was told my balance was $0 on 12-6-10 by the supervisor. (I gave them her name.) They said she must have been mistaken. They finally tacked on a $35.00 late fee so I just said to heck with it. If I didn't pay I'm sure they would eventually just put me in collections. You win Amerigas. Take your $85.00 and sleep well. Absolutely no in company communications at all. Amerigas sets the rules as they go along.
I ordered up Amerigas when they met the competition's pricing and offered me 100.00 off my second delivery. Seems like a pretty good deal. I call up today to order my second delivery and get tell them I have the 100.00 coupon (as required) and I get quoted 2.39 a...
Amerigas in Winder, Georgia - No inspection no sale of propane
why won't amerigas sell propane without an inspection? i have lived at this site in excess of 25 years without a propane incident, no leaks, fires or problems of any kind except with suppliers yet they insist on rummaging through my home and shop checking my appliances, tank, heaters, pipes and who knows what else.they sent a service truck and 2 men to do this inspection. i got the feeling they would have offered to do any "repairs" they discovered i needed, for a fee of course. i guess they are the self appointed propane police. this is one $500 sale they missed.
Amerigas will not refund $350!
First, took 3 weeks to get thru! On Jan 5 I prepaid for 25 gallons of propane. The tank only took 14.3 gallons, so I was due a credit of about $50. On Jan 9, Amerigas charged my account another $300. Local office cannot explain why I was charged this amount and put in for a refund. I was told it would be 7-10 days, and it is now Feb 2 and the refund hasn't even been processed! Bottom line, Amerigas took money from my bank account and won't return it. If anyone has a national phone number, please share. Cannot find it on wwebsite
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