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Emergency call for our pregnant tenent as system alert sounded for carbon monoxide. Promised appt first in am day 1 no show tenents wait and I took off work. Day 2 no calls except mine waiting for two households no concern and no call back still no show...just lies and...
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6 comments
Anonymous
#232537

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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Review
#139800 Review #139800 is a subjective opinion of poster.
Recently we got behind on our bill and had been making payments to Amerigas when we received a termination letter. It stated that our service would be shut off on 10/31 if payment in full was not received by that date. Before we could even get another payment off to...
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7 comments
Anonymous
#232538

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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Review
#139777 Review #139777 is a subjective opinion of poster.
Service
Amerigas Customer Care
When I switched to amerigas at a very small cottage I was renting they replaced my 150 gallon tank with a 500 gallon tank. I told there driver this was way more gas than I usually get but he set the tank anyway. There is no doubt that the valves on the tank were...
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7 comments
Anonymous
#430756

You have nothing good to say about Amerigas because they're charging you a fee you agreed to when you signed your lease agreement? Try buying more propane and you wouldn't be charged a rental.

Or stop being a cheap skate and buy your own tank and then see how you like the expenses of maintaining it. I guess they should just do that for you for free while you never buy any gas, right? Because propane companies are meant to be charities. Right.

What a ***, you got out of paying a fee you should've been getting charged for years and now you're complaining. They should retroactively charge you for it as a form of ***-tax.

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Review
#139234 Review #139234 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Loss
$125
I have to agree with those that were employed by Amerigas. They, like other company's treat their employees like a commodity and really do not have any sense of compassion. While I was there my mother came down with cancer and I was traveling from place of work to...
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2 comments
Anonymous
#232543

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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Review
#135002 Review #135002 is a subjective opinion of poster.

Amerigas in Jacksonville, Florida - Can not get gas delivered

I called Amerigas on Thursday to get propane for my forklift. they said it will be delivered on monday. Ok fine. called tuesday and asked where is the Gas? so sorry he will be there wed. ok fine. here it is thursday no propane called and they said so sorry, but the computer is down, call back in 30 min and i will look your acct up ( how bout some customer service, take the info from me and YOU call me back). oh i am also with walking distance of the shop, i see the trucks all day long passing me
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5 comments
Anonymous
#232545

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#73421

"Talking to any of 'The Brass' is useless! They'll "LIE" to you & nothing will be done until you loose your Temper & then you are considered a 'Irate Cust.= Higher Price!!

Try Blossma Gas, they will treat you with respect & good service. As for 'gassman', you just advertize how Amerigas' Attitude doesn't involve 'Customer-Satisfaction'!! The 'Fork-Lift-Owner' shouldn't have to take Tanks crossing a "Highway", it's too Dangerous!!

What a 'Butt-Kissing-***'!!! Ain't it Time you get some new-knee-pads' funny-boy!!

Anonymous
#56704

run the tanks over to them .....lazy putz

Anonymous
#40306

been trying to get my propane tank painted for 3 yrs still not done person up the street called right away and got theres done, been customer for 14 yrs them about 6 whats wrong with thar picture

KarmaPolice
#28303

Just ask to talk to a manager and get tell him that you feel you shouldn't have to pay for this delivery if he wants to keep your business.

If he doesn't oblige, then ask for his manager... and so forth.

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Review
#131473 Review #131473 is a subjective opinion of poster.
Guys, it just comes down to bad business. I was an Amerigas employee for several years, before I quit after seeing how they opporate. I was literally ashamed to say out loud where I worked in public, scared to see someone come and try to take a swing at me. They are...
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49 comments
NeighboringKudu
#1667406

My husband works seasonal his boss promises him to order his clothes, boots and now his raise he should have gotten back in Oct 2018 when he started back working now it's april 2019 he will be laid off I think they worry about keeping cost down in stead of keeping their promise He works in West Virginia The sad tho g you have no idea how to report him to My name is Tina Browning

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Review
#131409 Review #131409 is a subjective opinion of poster.
Service
Amerigas Manager

Amerigas in Reston, Virginia - Pretty good job

I'm from southside richmond virginia, i want to give the del driver a hand on delivering , of what im told hes basically by himself all the time, when i talk with him, he always has a smile on his face and kind word to say.. i have never had any trouble getting gas from them, he also tells me that all the del drivers are the same way, because we are short handed.. and we always try to get to every customers on time, but its the computer kicks out tickets, its like hit or miss. trying our best
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6 comments
Anonymous
#232550

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#232548

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#90531

Dear Stunned-Propane-User

I think you must of guit school in the second grade you can't even spell SINGLE !!! next time try spell check.

Anonymous
#76364

"Janet must have quit school in 2nd Grade! This site is called 'Pissed Consumer', not 'Kiss-Up-To-Gassman-For-Dicount'!!

That 'Second Job', must get 'gassman's sinle dollar bills' stuffed in her G-String!! You are both PATHETIC!!!

Anonymous
#69436

I to would like to thank my Amerigas delivery driver. I live in New Hampshire and for the last two winter we recieved more than the usual amount of snow.Also the winds comming down from Mt Washington into the valley kept our temps very cold.

I'm a single mother working two jobs so i don't always have the time to keep a clear path to my tank my driver told me not to worry about it he under stood and it was good to know that i wouldn't run out because of the snow. My last gas company let me run out 3 times because of six inches of snow talk about poor service.

I got my father to switch to Amerigas he is disabled and the same driver delivers to his house with no complaints. Both of us have had great service going on four years good job Amerigas

Anonymous
#56706

Oh I say we shoot him....he obviously drank the kool-aid..

Thank you for being the only honest person to blog here.....drivers at AmeriGas rule!!

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Review
#130388 Review #130388 is a subjective opinion of poster.
This is a copy of a letter I just submitted to the AmeriGas web contact form: I would like to tell you why you lost my business. We were customers for only one year, having purchased a home that was already serviced by you. In mid-April, I called for propane delivery....
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9 comments
Anonymous
#575280

The AmeriGas company in Dora, Alabama has the rudiest customer service that I have ever dealt with in all my life! If that is customer service, I don't need it.

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Review
#123986 Review #123986 is a subjective opinion of poster.
I have been a customer of AmeriGas for 11 years, For the first 8 years things were fine I even recommended them to friends and family then they moved their office from Williamstown,Ky to Mt.Orab,OH thats when all my problems began the billing was screwed up, the...
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11 comments
Anonymous
#536097

Waited here all day on my day off for them to come and change out the old tanks and put new ones in. They never came.

The apptmnt was made a week ago.. We are done, too many problems with this company.I am leaving them a note on the door to take thier tanks and beat it!!!

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Review
#109021 Review #109021 is a subjective opinion of poster.
Service
Amerigas Manager
I have been more then dissatisfied with Amerigas. When our gas tank was delivered to our home not only did Amerigas fail to connect our tank, they also forgot to unlock the tank. I had to take a vacation day to have Amerigas come back to my home and unlock the tank...
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7 comments
Anonymous
#233210

First, I don't work for Amerigas. I'm just an impartial middle man who actually sees these complaints for what they are, childish whining BS.

Notice how people with legitimate complaints don't get made fun of on this website. I guarantee you were not locked in at $3.45. Market rates can get that high in the winter time, but the highest lock-in rates even in 2008-2009 when propane prices were higher than they are now were in the $2.60 - $2.70 range.

There is absolutely no way you were locked in at $3.45. Maybe if you'd stop *** long enough for someone at the company to explain things to you, you'd understand a little better.

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Review
#100573 Review #100573 is a subjective opinion of poster.
Product
Amerigas Gas Tank