tank propane gas service customer customer service bill office delivery price
1.0
Details
We are a customer of Amerigas. We use the propane primarily for our generator in emergency situations. Somehow Amerigas was no prepared for the hurricane. Their drivers were not on the road making delivery till two days after other propane delivery companies. We can...
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1 comment
Anonymous
#1379989

Why did you wait till last minute to fill up?

Review
#1100036 Review #1100036 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service

Unprofessional Business Practice | Amerigas review

1.9
Details
I have been a customer fo over 12 years. I was being charged over $100. Per year for tank rental. I felt I had paid enough rental to more than pay for the cost of the tank. I asked if they would waive the tank rental because of the lenghth of being a customer. Amerigas refused so i told them to pick up my tank, which was full. They did so. I chose to close my account with them. They refused to refund the money for the propane in which I paid for. I find this appalling and unprofessional from a business standpoint. When they fill the tank they require a payment. I feel as a consumer I deserve the same treatment . There is nothing in this world that is free. Amerigas feels that it sould be free to them. This is equivalent to stealing my hard earned money from me. This is bad business practice for a multimillion corporation to deny a hard working American his hard earned money back. I am very dissatisfied with Amerigas and will NEVER do business with them again and I will try to steer anyone I know to do the same.
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Review
#1089373 Review #1089373 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Return, Exchange or Cancellation Policy
1.0
Details
The first time I dealt with them, about 10 years ago, they lied about (1) the length of the contract - told me it was two years, but it was actually five years, but the print on the contract was so small I couldn't read it (2) the amount of propane in the pre-existing...
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Review
#1087418 Review #1087418 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Deceit and price gouging
Loss
$500
Preferred solution
Install legal lines so I can get another propane service provider
where do I start I am on I don't feel well I guess that beats feel during the winter while it's two dollars more a gallon for the propane because that's all that happens I call during summer months to get filled up always got an excuse can't make it out till the...
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Review
#1085118 Review #1085118 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
Called richmond,va. Office to question price on invoice, they billed $4.85 per gal. I talked to a male employee told him that i could get it from another supplier for $2.19 a gal. first got a lot of double talk, asked to speak to the manager. I was on hold for a couple...
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1 comment
Anonymous
#1356554

Time to vote with your wallet and move on.

Review
#1082225 Review #1082225 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
1.0
Details
Well dig this. If you call to set up a delivery date, mind you I always say sometime within the next couple of weeks, you get the pleasantness of being charged $6.99. Talk about another screwing from the company. I have been a customer for 13 years and this is how you...
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Review
#1080432 Review #1080432 is a subjective opinion of poster.
Service
Amerigas Gas Tank Refill
Pros
  • Delivery personnel as they are freindly
Cons
  • Getting short changed
  • Being charged for a flipping phone call
Reason of review
Order processing issue
Loss
$7
Since September of 2015 have tried to settle a claim against AmeriGas, Claim originated in August 2015 with an AmeriGas double billing error in the amount of $1,404.64. The AmeriGas South Barre VT office confirmed invoice had already been paid. The Pittsburgh office...
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Review
#1076507 Review #1076507 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
possible consumer fraud
Loss
$5321
Preferred solution
Full refund
1.1
Details
Just received a bill from Amerigas ;50 gallons of propane at a price of 260.00. So I decided to call their office and ask what is the current price of propane and was asked for my account number. I replied that I just had a general question of the current price. After...
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Review
#1076072 Review #1076072 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Price gouging
  • Bait and switch
Reason of review
Pricing issue
Tags
  • propane rip-off
Since September of 2015 I have had a claim against AmeriGas. The claim originated in August 2015 with an AmeriGas billing error in the amount of $1,404.64. The AmeriGas South Barre Vermont office confirmed that the amount in question had been paid. The AmeriGas...
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Review
#1074916 Review #1074916 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment
They came to get their tank ran over two of my grandbaby's toy and won't even reply back to us
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1 comment
Anonymous
#1349006

Does not surprise me to see this. They will not return your calls, this company is only in it for the shareholders.

They treat employees like ***.customers only count when they pay the huge bill for propane they pay a cheap price for.

I know employees at amerigas and they on pay a dollar a gallon.good luck. Make the driver

Review
#1071931 Review #1071931 is a subjective opinion of poster.
Service
Amerigas Pick Up Service
Reason of review
Poor customer service