tank propane gas service customer customer service bill office delivery price

Amerigas Account Review

1.0
Details
Called and set up an account and was suppose to be "will call" but apparently they don't bother with what the customer wants..... 2 weeks later there was a slip from Amerigas and a receipt for filling our tank for almost $500.00. I have left 7 messages for manager that the charges need reversed since we are not keeping the propane due to a bad leak but still no response!
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Review
#827675 Review #827675 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service

Amerigas Gas Supply Review from Cottageville, West Virginia

1.0
Details
Its been 21 days since i called plus calling 3 more times on top of that . I called yesterday and asked what happened to my delivery on the 7 April 2016 and she beat around the bush about it. And then told me it would be sometine next week .. i live a half mile from their distribution point . I told her i have to do without heat with cold wrather in the area over the werkend and we got snow last night and its cold .
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Review
#826629 Review #826629 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problem with delivery

Short Review on April 07, 2016

Amerigas , once again treats theirs workers like dirt Want them to promote the company but this year cut most hrly people back to 32 hrs .. Saids its to save money and jobs But still again new vehicles are bought in and all sales person are give new pickups and gas cards, on the company nickle.
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Review
#825661 Review #825661 is a subjective opinion of poster.

They are worse than what any of you have described | Amerigas review from Silver Spring, Maryland

This company is absolutely the WORST ever. Worst customer service, and they REALLY don't care about anything but money. We received 3 bills for three different amounts for a refill that we didn't receive, and when we disputed it they then charged us a fee for not getting any refills. When we ran out of propane they would not refill the tank until we paid the fee for not getting a refill, which they then waived. We got a refill, they billed us (read : gouged us) for the refill and waived fee. I paid the gouged price, noted on the bill that the no-refill fee had been waived, which triggered a shut-off notice and a bill for $170.58, which corresponds to nothing -- not the bill I paid and not the waived fee for not getting a refill. These guys make no sense. Idiots, incompetent thieves.
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1 comment
Anonymous
#1143610

Absolutely true. They bill incorrectly, they take check payments over the phone that never go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything.

Worst of all, they have absolute contempt for their customers.

WORST COMPANY EVER!!

Review
#825299 Review #825299 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment

Amerigas Manager Review

1.6
Details
The manager down their dont care about the people or the customers
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Review
#825219 Review #825219 is a subjective opinion of poster.
Service
Amerigas Manager
Reason of review
Poor customer service

Short Review on April 06, 2016

Amergas just told me they have a 92% approval rating can i ask from who????
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Review
#824927 Review #824927 is a subjective opinion of poster.

Price gouging | Amerigas review from Pollock Pines, California

3.0
Details
In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50. In 2 deliveries, 2 months apart, I was overcharged about $750. 500 gallons at $3.96, when the "going" rate was under $2.50.
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Review
#824113 Review #824113 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Cons
  • Price gouging
Reason of review
Pricing issue
Loss
$750
Preferred solution
Full refund
1.9
Details

Update by user Apr 16, 2016

I am stuck with them due to a pre existing underground tank. They know it and so are just as *** to me as they can be both in pricing gas at $379 where AA is $182 but cannot fill tank and in their nasty office personnel.

Original review posted by user Apr 03, 2016

Two weeks and still no gas delivery with my in...
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Review
#822420 Review #822420 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Cons
  • Total lack of customer service
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Amerigas Work Experience Review

1.0
Details
I was an employee for 25 years, take it from me: it's about the dollar ... they dont care about you... as long as investors are paid THAT IS ALL THAT MATTERS.. PERIOD... some of things i heard in meetings over the last 20 years would shock you...
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Review
#822326 Review #822326 is a subjective opinion of poster.
1.0
Details
No longer deal with amerigas, but they still haven't picked up their tank. Keep sending us bills with late fees. Have talked to them over and over about this, they apologize for the mis billing, but we keep getting them. We call again, they apologize again, and other...
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1 comment
Anonymous
#1138465

I am the competition. Changed out 936 tanks in 2 years...

346 are still at customer location. The only reason 122 have been picked up, I returned them. They r a joke...

Their business model is great, we ar being rewarded for their high prices and horrible service. They are trying to build a Ferrari with Volkswagen parts.

To many chiefs, not enough Indians.

Need to hire some one just to monitor all the complaints?

Review
#819814 Review #819814 is a subjective opinion of poster.
Reason of review
Problems with payment