I understand that you recently merged with Ikard Gas. my mother did business with Ikard for years and she recently passed away. I let them know of her passing and asked that a name change be done on her account. They told me i had to sign up for service as a new...Read more
I didn't like
- Billing customer services
I asked to fill the tank with propane on a Monday they said that Tuesday was the only day available so we waited Tuesday all day. I called around 1400 they said that I was not on route and the driver had already done the delivery. I went to the office and they said...Read more
Just because someone can answer the phone, doesn't mean they should. The women in the Placerville office. . .Tanya or something like it, was one of the worse customer service representatives I've encountered. After 8 days of waiting for gas to be delivered I called the...Read more
Short Review on September 01, 2016
Its *** it has been a month since i stopped my service and still waiting for my refund check...
Amerigas Residential Gas Supply Review
Amerigas customer service is horrible and delivery service is even worse. We changed suppliers and have a above ground tank now. They *** us to buy a 40 year old tank they never service but want your money . They want us to pay to have their tank dug up at our expense. They never cut you a deal on gas even when propane prices goes down.
Amerigas Customer Care Review
Dispatcher is the worst Drawde and DM rick lee. ***
Short Review on August 08, 2016
High prices so your techs can sit at their moms house for 2 hours everyday of the work week... While using company vehicle... No integrity at all...
I went to the local Shell station at Northside and I-35 to get a propane exchange a few weeks ago. I had a blue rhino tank but all they had were Amerigas tanks. I needed the propane to grill so I exchanged for a filled Amerigas tank. When I placed it on my grill the...Read more
- Convenience of buying propane close to home
I didn't like
- Dont change out the gaskets each time they refill a tank
I bought my house & it has a amerigas tank, I called them about a month ago to pick up their tank, well its still sitting in my driveway, so I called again today & I couldn't get a straight answer out of the guy, instead of just saying we'll be there to pick it up he...Read more
We ran out of propane again. This is twice back-to-back, even though we're on auto refill program. Propane charges are about 24% above CA average. First time I called, they immediate gave me a $1.00 per gallon credit right away. They count on customers not reviewing...Read more
Amerigas customer for over 25 years. I have two tanks, one for house, in ground and another above ground for the barn. From October through April, Amerigas is the bane of my existence year after year! It would cost me a fortune to excavate the tank and change companies...Read more
We have been on automatic refill with Amerigas in the Knoxville TN area. They just filled out tank 2 days ago and I went out to pick up the delivery ticket, which they leave on the tank. They charged us $4.50 per gallon which seemed pretty high. We called around and...Read more
They SUCK . Starting with the *** Linda in the office all the way to the lazy driver and do nothing district manager. (Cobleskill, NY) Oh how they love to slam you all summer long with Propane but when you actually need it??? In the winter they WON'T COME! NO 4WD...Read more
I didn't like
- Any part of it for 16 long years loose the witch in cobleskill
Any and all experiences I have had with amerigas have been awful! The customer service department is lacking serious training and knowledge. The practices they follow are anything but customer friendly and they are thieves. They are quick to take your money but if you...Read more
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