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Any and all experiences I have had with amerigas have been awful! The customer service department is lacking serious training and knowledge. The practices they follow are anything but customer friendly and they are thieves. They are quick to take your money but if you...
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#1006328
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We called AmeriGas in June of 2016 when an error occurred on our account. We had received an automatic delivery of Propane that we had not requested nor authorized. Keep in mind, everything in our home with the exception of the pool Jacuzzi is electric. Living in...
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1.0
I didn't like
  • Customer service does not document accounts properly
#1005454
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Charged me twice the amount of what they did last fill The woman on the phone will not give pricing without account number says the rates depend on how much you use but could not tell me how that works They are pricing per customer! why is it not a standard price per...
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1.8
I didn't like
  • Price
#1005317
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Amerigas Customer Care Review

Amerigas
#904541
1.0
Dispatcher is the worst Drawde and DM rick lee. ***
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Short Review on August 08, 2016

Amerigas
#896774
2.3
Amerigas - Simple Review #1470680333
1 of 1
High prices so your techs can sit at their moms house for 2 hours everyday of the work week... While using company vehicle... No integrity at all...
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Amerigas Customer Care Review

Amerigas
#887401
1.2
I never write reviews, but I spoke with an Amerigas customer service rep yesterday and I'm still bothered by my experience. This representative was extremely unhelpful, rude and treated me like I was an *** until she finally realized her misunderstanding and then still wasn't the least but helpful. I will be patronizing other propane companies from now on. That was ridiculous. Steer clear.
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Short Review on June 13, 2016

Amerigas
#864712
1.0
We never turn on heat only a small floor unit and we t always over our usage definitely looking to change
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Went to buy 200 gallons of propane from Amerigas today. That is the minimum they will deliver without emergency fee. I lease the tank from them aswell. I ask what's the damage? $585.42 I was floored, asked what is my rate? $2.79....does thst include my military...
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Anonymous
Anonymous

I use Amerigas, and couldn't be happier. When it is frozen outside, and I have no money....they fill the tank, knowing I will pay when I can. And, I always do. Our minimum f...

Anonymous
Anonymous

They SUCK ALL THE WAY AROUND!

1.0
#1004846
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Recently Americagas started charging a yearly rental fee of $65.00 then decided to purchase an electric heat pump. They are always rude and condescending . We were told it would also be a $40 fee to discontinue service. We set up for them to disconnect the equipment on...
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1.6
#1002312
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whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...
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1.5
I didn't like
  • Does not price match competitor prices
#1001935
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I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but when I called they informed me I was not on such a program. That was a lie. My tank fell below 25% and I was concerned about getting a fill before the...
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5.0
#1000764
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Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees. Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my...
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Anonymous
Anonymous

stop complaining

1.2
#1000744
Reply to reviews
I pald for gas on the 25th l call on the 28th ask when will i get my gas? i was told they do not have a date yet. they have our money sitting in a bank account somewhere getting paid interest. Then when you ask about your gas you have paid for, a person on the other...
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Anonymous
Hart

We also know about excessive charges.Also rude employees, incompetent service which could have resulted in our home being blown up.Would be interested in a class action suit.

1.0
I didn't like
  • Customer service sucks and their liers
  • Total lack of customer service
  • Scamming people
#998879
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Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal?? After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...
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#998308
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