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I must say this has to be the worst company on the planet. Every year i had to fight eith them over the price. Iboughtmyhouse with a 500 gallin tank intheground. I thought i owned it. I couldnot provide proof that idid. They told me ihad to get it out of the ground and...
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My Company purchased by Amerigas
My local company purchased by Amerigas, my tank, my delivery invoices, and my bill stated to make checks out to Silsbee Propane the price per gallon goes up every delivery, so I opted to change companies rather than close my business. I called to inform them and a man...
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I didn't like
  • No accountability
  • Prices per gallon
#993957
Reply to reviews
I called to order propane and told them I needed 200 gallons. I paid the over $500 over the phone. Today I received another bill from them for $399 more because they put in 100+ more gallons than I ordered. Its not the first time tbey've done this to me. I have to save...
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Anonymous

Anonymous Put a paddlelock on your propane tank like I did

Amerigas Residential Gas Supply Review

#904870
Amerigas customer service is horrible and delivery service is even worse. We changed suppliers and have a above ground tank now. They *** us to buy a 40 year old tank they never service but want your money . They want us to pay to have their tank dug up at our expense. They never cut you a deal on gas even when propane prices goes down.
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Amerigas Customer Care Review

#904541
1.0
Dispatcher is the worst Drawde and DM rick lee. ***
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Short Review for August 08, 2016, Other

#896774
2.3
Amerigas - Simple Review #1470680333
1 of 1
High prices so your techs can sit at their moms house for 2 hours everyday of the work week... While using company vehicle... No integrity at all...
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Amerigas Customer Care Review

#887401
1.2
I never write reviews, but I spoke with an Amerigas customer service rep yesterday and I'm still bothered by my experience. This representative was extremely unhelpful, rude and treated me like I was an *** until she finally realized her misunderstanding and then still wasn't the least but helpful. I will be patronizing other propane companies from now on. That was ridiculous. Steer clear.
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This company charges outrages prices and very secretive about what they're charging. I strongly urge you to call them and ask what they are charging per gallon. My last fill was over four dollars per gallon. I ask the driver how much it was per gallon before he filled...
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Why is it that when you have an emergency after hours or on a weekend that the drivers do not carry any parts on there trucks to be able to fix it? If they don't carry parts why have them come? It cost us over $200. We have been a customer since 1991 and this is the...
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In the past i have assisted clients with paying their bill. More than a few times i have heard that their tank would get filled with out permission then charged when they didn't have money. In my experience with Amerigas they charged without a limit when our...
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1.1
I didn't like
  • Staff and communication
#980665
Reply to reviews
I HAD SETUP WITH THEM 3 WEEKS AGO TO DELIVERY A TANK TO MY HOUSE AND THEY HAVE RESCHEDULED 3 TIMES AND STILL NO TANK SO I CANCELED TANK DELIVERY AND NOW MY DEPOSIT THEY ARE TELLING ME THAT IT WILL BE 1 WEEK BEFORE MY REFUND IS PUT BACK ON MY CARD. STAY AWAY FROM THESE...
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1.0
I didn't like
  • Customer service sucks and their liers
#977446
Reply to reviews
This is absolutely the worst company i have EVER had to deal with. The first time i have gotten propane filled with them it took 3 weeks to even come to the house because i needed a safety check and they were that booked. Then they said they would deliver 3 days later....
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Anonymous

DB You need to contact your State Attorney Generals Office. A company that supplies fuel for heat cannot just shut off your service or fail to deliver.

Anonymous

Moses Am having problem with this company in their billing. They come fill the tank when there is nobody. The send an invoice when am on vacation. When I pay they send a bill of $78...

1.5
#970078
Reply to reviews
My tank never had a gauge so I couldn't tell if I was going to run out. (Which I asked them to change for 2 years and was ignored). When I ran out the weekend before Thanksgiving I called first thing Monday morning and was told they couldn't fill it before Thursday...
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#967275
Reply to reviews
We are new to propane and believed the service tech who said we didn't need a 500 gallon tank, but 2-100 gallon tanks only. Two tanks were delivered, one was leaking and was taken away. They promised a new one in two weeks due to the service tech (who said he was the...
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I didn't like
  • You have my money but i dont have your service
#964765
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