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I am completely unsatisfied. We placed an order two weeks ago and have not received a fill up. We have nothing but problems every year with you all. You are ready to take our cash but not provide the service. Every single time we call in no one answers the phone line...
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Anonymous

Anonymous Being a former employee of 15 years. The only way to get ANYTHING resolved is to complain on their amerigas.com site. That is forwarded to the Market/Area Manager. They give t...

#963775
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I called and told them my tank was empty and I need my lines blew out and my tank refilled. They came out and filled the tank, but told my wife they had twelve other calls to make and didn't have time to blow out my lines. I now have gas and nothing to use it with. I...
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#963361
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I am basically stuck with Americas because I have to pay extra to have a new service installed. I sent my check to whatever address they told me to and then they lost it. so I sent another. then they found the lost one and asked me to cancel the second one. then they...
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1.1
#960063
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Short Review for June 13, 2016, Other

#864712
1.0
We never turn on heat only a small floor unit and we t always over our usage definitely looking to change
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Amerigas Gas Tank Review

#853017
1.0
First they charge 200.00 deposit and 105.00 tp start hot water tank then i get a bill for 300.00 for just one month and the invoice date and due date are the same im going to go switch to electric soon .
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Amerigas Residential Gas Supply Review

#849344
2.0
Amerigas is ripping customers with the almost triple increase in monthly meter fee. I'll soon be rid of the gas appliances.
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Short Review for May 16, 2016, Pc_payment

#848543
3.6
Amerigas charge for everything, even when you get out the company!! I never want Amerigas again!!
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I have been with Amerigas for as long as I owned this house and finally I've had it for the last time. (1) They would try to do an auto fill when time after time I explained to them that I only have one appliance being the range, the service delivery was more than the...
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#959873
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I have been threatening to take my business to another propane company because Amerigas prices are sometimes double the amount of other propane companies in my area but, it is so difficult because of so many fees charged to have the tank removed. I have to laugh when...
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2.0
#957985
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Took over six weeks to get my propane tank refilled ( have been a paying customer for over 15 years). The first time, the delivery guy did not call ahead like they had promised, just showed up, I was at work, so he permanently canceled the delivery order! Numerous...
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1.0
#957415
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Too many charges, fees, price gouging for gas. Only had Amerigas one year and the price per gallon was quoted as $1.89/ gal after their $69.99 fee to lock in. Neighbor was quoted $2.20/ gal after lock in fee. Another neighbor was quoted $1.59/ gal. Received a bill for...
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1.4
#956186
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I purchased first "country home" early 2001. I was told "you own your own tank" by the home sellor and her Realtor. Really didn't understand the significance. Home sellor praised Amerigas delivery service and so I kept it. Was working and did not even note or...
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Anonymous

Anonymous I'm having a similar issue in Va. Amerigas trying to stake claim on our tank, despite no documentation to indicate they own it. Our builder told us we were free to use any p...

I liked
  • Driver service
I didn't like
  • Billing customer services
  • Billing customer services and pricing
#953879
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I called Amerigas and was quoted $1.79/gallon, who I have been a customer of for several years. They always ask for my address first & when I asked why they need my address to quote me a cash price their answer was "they want to make sure they provide their customers...
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1.0
I didn't like
  • High prices
  • Supervisor did not return my call
  • Does not price match competitor prices
#952488
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Called Amerigas last fall for a fill-up. They charged me 3.79 a gallon. When I again need propane, I called and was offered .99 a gallon. When they came out to fill the tank, I suddenly had "an illegal hook-up". Mind you, the tank hook-up has been the same for 9...
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1.0
I didn't like
  • Bait-and-switch pricing
#949704
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