We called AmeriGas in June of 2016 when an error occurred on our account. We had received an automatic delivery of Propane that we had not requested nor authorized. Keep in mind, everything in our home with the exception of the pool Jacuzzi is electric. Living in...Read more
I didn't like
- Customer service does not document accounts properly
Charged me twice the amount of what they did last fill The woman on the phone will not give pricing without account number says the rates depend on how much you use but could not tell me how that works They are pricing per customer! why is it not a standard price per...Read more
I didn't like
Went to buy 200 gallons of propane from Amerigas today. That is the minimum they will deliver without emergency fee. I lease the tank from them aswell. I ask what's the damage? $585.42 I was floored, asked what is my rate? $2.79....does thst include my military...Read more
Amerigas Customer Care Review
I never write reviews, but I spoke with an Amerigas customer service rep yesterday and I'm still bothered by my experience. This representative was extremely unhelpful, rude and treated me like I was an *** until she finally realized her misunderstanding and then still wasn't the least but helpful. I will be patronizing other propane companies from now on. That was ridiculous. Steer clear.
Short Review on June 13, 2016
We never turn on heat only a small floor unit and we t always over our usage definitely looking to change
Amerigas Gas Tank Review
First they charge 200.00 deposit and 105.00 tp start hot water tank then i get a bill for 300.00 for just one month and the invoice date and due date are the same im going to go switch to electric soon .
Amerigas Residential Gas Supply Review
Amerigas is ripping customers with the almost triple increase in monthly meter fee. I'll soon be rid of the gas appliances.
Recently Americagas started charging a yearly rental fee of $65.00 then decided to purchase an electric heat pump. They are always rude and condescending . We were told it would also be a $40 fee to discontinue service. We set up for them to disconnect the equipment on...Read more
whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...Read more
I requested a propane fill from Amerigas on January 9, 2017. I had originally been on an automatic fill program, but when I called they informed me I was not on such a program. That was a lie. My tank fell below 25% and I was concerned about getting a fill before the...Read more
Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees. Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my...Read more
I pald for gas on the 25th l call on the 28th ask when will i get my gas? i was told they do not have a date yet. they have our money sitting in a bank account somewhere getting paid interest. Then when you ask about your gas you have paid for, a person on the other...Read more
I didn't like
- Scamming people
- High prices
- High prices and having to call multiple times to get delivery
Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal?? After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...Read more
I have not used my propane in over a year, so I called in December (at the end of my current tank rental period) to have the tanks removed. No response. I called a 2nd time. Got a call back a week later saying that she was getting the work order going and that there...Read more
Do you have something to say about Amerigas? What happened? What can we help you with?