Filter by rating
filters
State:
Show
City:
Show
Product:
Show
1.0
Details
Amerigas' customer service is the worst I have seen outside of cable providers. They do not communicate. I paid them to deliver propane. They told me it would be 7-10 days, but I could pay a ridiculous fee to get it faster. I told them I was getting low, so I turned...
View full review
Review
#1489932 Review #1489932 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Not a user friendly company
  • Business practices
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Unlock my property
Tags
  • Hostile

Amerigas review: PRESENT MANAGER VERSES RECEPTIONIST-SERVICEMAN-DRIVERS

Current manager Joel, treats his driver's and receptionist like he is better then them, not to mention customers, smells like booze. yells and comes to Receptionist desk demanding her to fix what ever he needed done, seeing the phones ringing and had customers at her desk. The little lady always had a smile on her face, although embarrassed, would always apologize for the jerk. Kudos to her for holding it together. Drivers, serviceman overworked. Haven't seen the little lady in there for over a month. Glad she got away from the jerk. Drivers, serviceman they can't pay your enough to take that abuse. Embarrassed for the Casper/Douglas offices.
View full review
Review
#1488902 Review #1488902 is a subjective opinion of poster.
Service
Amerigas Manager
I just got off the phone with AmeriGas, it was truly an extremely horrible experience! The rep was trying to talk as fast as she could, so I could not get a word in, no kidding around. I had to wait until she shut-up for five seconds before she'd let me talk a word....
View full review
Review
#1487985 Review #1487985 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Reason of review
Poor customer service
Loss
$165
Preferred solution
Full refund

Amerigas review in Lima, Ohio: Bad service

1.0
Details
I was unaware that the Springfield Amerigas had closed, they were very efficient. When I called the Springfield number I was connected to someone in Gallatin, TN, that said she had to e-mail someone in Red Boiling Springs, TN to get me on a list for a gas delivery, because they just have two trucks that cover Robertson, and sumner and Montgomery counties. This is ridiculous. I was told by the lady in Gallatin, I should call when my tank is 30%, I never had to do that when the Springfield office was opened. By the way what happened to the Springfield office?
View full review
Review
#1487940 Review #1487940 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service
1.0
Details
I had a delivery of propane yesterday. The driver claimed my tank was empty. I just got out of shower, with hot water, i hear a knocking on my door, well i didnt answer the door. The drive puts a note on my door stating my propane is off and locked. I call the office...
View full review
1 comment
Anonymous
#1654432

I had this company for 2 years. I was on a payment plan with them.

So when I called because my tank was almost empty. They set up a delivery day...I called at 4:30 to find out why I didn't get my delivery. I was told call back in the morning. I called the next morning and now I'm told I need almost $800.00 for 200 gallons.

I told them (I wanted only 100 gallons which I got last year) and they told me it had to be 200 gallons or fill up. This company is the WORST ever. My husband and I are over 65 and on a fixed income.

They could care less about their customers. STAY AWAY FROM AMERIGAS.

Review
#1481613 Review #1481613 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Poor customer service

Amerigas review: Will not deliver gas when you now say you have call 7 10 early to get any service

1.4
Details
will not deliver gas when you call now whats 7 to 10 days Waring when you need gas. I call three times and they tell me if I don't like there service go find some one else, they will get to me when they are ready. Also I find out that they are charging me one dollar a gallon extra because my tank only is three hundred gallon , I asked for a bigger tank and told me that I can't afford to fill a bigger tank. Just great . If you are looking for a propane dealer DO NOT GET AMERIGAS .
View full review
Review
#1481503 Review #1481503 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • It is bad
Reason of review
service, delivery, price bad equipment

Amerigas review: Price gouging for filling propane tank

Just received my bill yesterday, showing price per gallon of $3.47. Outrageous, given what the current market is, and what others are charging.
View full review
Review
#1480767 Review #1480767 is a subjective opinion of poster.
Reason of review
Pricing issue
On 2/25/19, Hailey was caught up in a blizzard. We were out of town but we were notified by a friend that there was a smell of gas in the house. We called Amerigas and the Manager, Bill Saxton drove from Twin Falls to Hailey at night, in a snowstorm to check out the...
View full review
Review
#1480443 Review #1480443 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
The Amerigas manager went above and beyond to help me. He is amazing!

Amerigas review: New Service

1.5
Details
Order a new fillup from Amerigas a d was told they had to do a safety check first. Thats fine so we scheduled it for the morning of 2-19 and a no show was later told guy was sick so fine so rescheduled for 2-22. Was told at 9:30 be their at 10:30 and now its 11:45 still no show. Have called the Roanoke,Va branch and they are saying we were the 2nd stop bit they can't geg a hold of the driver and don't know where he is at. Awful customer service will be shopping it around. I guess you get what you pay for.
View full review
Review
#1477907 Review #1477907 is a subjective opinion of poster.
Service
Amerigas Customer Care
I was America's customer for 16 years last may I refilled my tanks and in June decided to cancel my service and switch to electric.didnt use gas. I've been calling once a month and I only got lies about when they are coming to pick up the tanks and refund my money that...
View full review
1 comment
Anonymous
#1650726

Send them a letter giving them 30 days to remove there property or it will be sold. This usually works.

They are known to take up to a year to get there tanks.

List a ad for a abandon tank and send them a copy I’m sure this will get there attention. I retired from after 40 years in the propane businesss and Amerigas is known for this problem.

Review
#1475391 Review #1475391 is a subjective opinion of poster.