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Amerigas - Rude and not cooperative to customer needs

Our pool maintenance person, checking for pool heater, forgot to turnoff the heater and in 3 to 4 days the gas tank was empty. we called and requested for gas under special circumstances (94year and 86 year old parents in the house). Customer support lady lady did not listen and was rude saying it is not their problem.
1.0
Details
Customer service
Price Affordability
Reliability
Value for money
Website
#1423580
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I've been with amerigas for 3 years now and the company is a rip off. Every Year they renew my contract without any letter or email ahead and charge me 4.00 a gallon pushing me to end up renewing my contract with them. I am automatic delivery and last week I ran out of...
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1.0
I didn't like
  • Office staff pricing and delivery
#1420778
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Amerigas in New Castle, Delaware - BEWARE

This company is horrible. Tried to charge me $4.85 a gallon for propane. My friend payed $1.89. After 30 years I bought my own tank and now I have control over who I buy my propane from. Just wish I would have done this much sooner. Do your homework.
1.0
Details
Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Reliability
Staff
Value for money
Website
I didn't like
  • Pricing practices customer service
#1417542
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Amerigas - Gas ripoff

They rip you off on gas. They tried to charge me 3.41 for gas. I switched companies and got it for 2.19 a gallon and on top of that if they pick up a tank and you paid for the gas in it there is no refunds.
#1416306
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Amerigas in Richmond, Virginia - Poor company

what a terrible company to deal with!!!!!! We moved and requested to have the tank removed. They want to charge us 60.00 to remove the tank, as far as I am concern they can stick it up their ***
1.0
Details
Additional Fees
Billing Practices
Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Staff
Value for money
Website
I didn't like
  • Suck
  • Will recommend them to anyone
#1416086
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my situation is with the Amerigas on Julian R Allsbrook Hwy in Weldon. They were scheduled to come to my residence, they did show. The gentleman that attempted to deliver the gas did an assessment of the property. Lucky the owner was on site as he advised that he would...
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Anonymous
Anonymous

We are a new customer, and recently had our tank filled. Our online account shows nothing of the tank being filled or the cost of the Bill. They filled the tank with 33 gals, ...

1.0
I didn't like
  • Return policy
  • Horrible customer service
#1404313
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Amerigas - The Chiefs experience

My interactions with AmeriGas have all been mostly positive due to Tracy in springfield oregon! Though all the drivers that have delivered have been very good with out Tracy who is my contact for the eugene area id go someplace else. The Rileys 28555 briggs hill rd Eugene or.
#1403659
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I Started my propane service with Amerigas but soon realized that they were financially raping me anyway that they could. I had them install the propane orifices in my stove, I had already installed the stove. They charged me for installing the orifices and the...
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Anonymous
Anonymous

The word is spelled "Liars" . Please at least properly title your accusations. How dare you compare your piddling financial screwup to a violent crime against helpless individ...

1.3
Kanab, Utah
I didn't like
  • Trying to cheat and charge for sirvices not done
  • Big lie
#1401391
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I was customer of AmeriGas since 1988, and every time they filled up my tank the Price was always above $3.00. Also the customer service in my area which I call the Dead Scotts Valley Ca, office they gave me the run-a-round when I call about my tank needing to be...
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#1400356
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So I got a flyer from Amerigas, indicating that if I switch from my current provider, they would give me a better deal. Happily I called a few minutes ago (Friday Nov. 9), and I got a female CS rep on the line. I asked her what is the rate per gallon, what is the cost...
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1.0
#1397064
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