AmeriGas
Reviews and Complaints
Amerigas Customer Care Review from Hopewell, Virginia
They are worse than what any of you have described
Price gouging!!!!!!!
For 40# of LP gas, I was charged $276.23. That's $5.80/gal.!!!!!!!!
This is the last time they fill my tank! Oh, it's there tank! Other reviews say they charge $40 to pick up their tank! OUTRAGEOUS!!
There has to be a law for price gouging. They're buying up all the competitors in the area and hoping customers don't notice. I'll rate them as 0. I need 80 words so here more words. Dishonest, cheaters ripoff artists, criminals, opportunists, useless, unproffesional......I think thats 80 although I could go on.
Preferred solution: Price reduction
Death in family
Taking advantage of the Winter weather
- Driver attitude
- No delivery when expected
Preferred solution: Full refund
Rudist employees ihave ever seen
Preferred solution: Let the company propose a solution
Poor service
on 01/04/2016 i ordered a tank and bought a heater and paid for all of it.
They were unable to install the gas or the heater. After a while I cancelled the order, I was told it would be returned from head office, I called this morning and was told it was being processed !!!
This is not ok with me. I would like my refund sent overnite asap !!!
account #20288****
order #7809****
please respond with a call 404277****
I am sorry this happened I was left with total elect which could have been damaged in a storm. I f I had received my refund I could have gone to another gas company.
- I did not like
Preferred solution: Full refund
Bad service
I had Amerigas for little over a year. In that time Amerigas did not set up my tank right.
It barely sat on the cement blocks I sat up for them. I called a year ago to have them come out to reset the tank. 6 months later I called again. They said I was on their list.
12 months later I asked them when they were coming out. They said I was on their list. 15 months I bought my own tank and called at 9am to have them come pick up their tank. Before I came home from work (the same day) they had come out and picked up the tank.
Really? to busy in 15 months until I ended my business with Amergas???
- Business practices
Preferred solution: Price reduction
Amerigas - Account Review from Reseda, California
Amerigas Customer Care Review
AMERIGAS SUCKS!!!
I can't believe how many bad complaints Amerigas has and their still in business. My experience with them was that one lady told me that they know when your tank gets low and they will send someone out.
That was a lie and we were without hot water and heat for a week! Then, right before Christmas, we called again to have someone come out which we were told that someone couldn't come out for 5 to 7 days even though their the ones that messed up and didn't send someone out when they "supposedly" know when the tank gets low. So, of course nobody came and then we got a bill in the mail for $350 bucks and they said "oops we messed up and we don't know why but you haven't been billed for the propane in a few months! WTF?????
Ummm not my problem you didn't bill me and I am not paying you that much money because you forgot to bill me! I have paid EVERY bill that has come my way! So, now it has been over a month and still no propane! Now they say that we are behind and they won't send someone unless we get current with our bill!
WHAT THE ***???? It's not my fault we're behind it's your fault you didn't bill us correctly! So, I called and told the lady my story and she said she will have a manager call me. Do you think that I have gotten a call from a manager?
NOPE!
I'm done with them! They can see me in court!
Preferred solution: Full refund
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Verified Reviewer | Blaine, KentuckyAmerigas Gas Tank Review
Amerigas - Gas Tank Review from Society Hill, South Carolina
WORST COMPANY EVER (Even worse than Comcast!)
Amerigas Gas Tank Review
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Absolutely true. They bill incorrectly, they take check payments over the phone that never go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything.
Worst of all, they have absolute contempt for their customers.
WORST COMPANY EVER!!