tank propane gas service customer customer service bill office delivery price
1.0
Details
WARNING. USING AMERIGAS WILL COST YOU MONEY and TIME. Recently AmeriGas purchased our local propane provider, Heritage Gas company that was superior service, customer service and competitively priced. Since AmeriGas took over, customer service is horrendous. The...
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Review
#535004 Review #535004 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Full refund

Paradee charges $168 to remove their tank | Amerigas review from Maryland

1.0
Details
Cancelled my account with Paradee Gas a subsidiary of AmeriGas. They want $168 to pick up THEIR tank. The tank was a 100 lb tank and their employee couldn't even find the required serial number since the tank was a piece of junk. Already filed complaints with appropriate agencies. I was a customer of Paradee for sixteen years. When AmeriGas took over the quality of service dropped and I was told by their employees that they hated working for this (AmeriGas) new company. This company tries everything to cheat you out of money. Do not do business with this company or their subsidiary's.
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1 comment
Anonymous
#1086166

I agree I was just quoted a price of $4.35 with a minimum delivery of 250 gals. My neighbor just received in August a

delivery of 900 gals from Paradee for $1,000.

Does anyone know who you can call for help!!

Review
#534027 Review #534027 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Loss
$168
Preferred solution
Full refund
Tags
  • Tank charge removal
My father 94 has been a client since 2001 and we have been served well especially by Nancy who is your employee in the Lebec office. My 94 year old father, limited eyesight, hearing and mobility has been out of propane and no way to know who to contact as the office I...
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1 comment
Anonymous
#1489737

It is people like Nancy that made Amerigas grow but Amerigas does not want long time employees that care about there customers

Review
#532951 Review #532951 is a subjective opinion of poster.
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.0
Details
Removal of tank from property and refund of payment - Amerigas review
I move into a new home and I call Amerigas out to check the tank, they stated that my renew lease is $88.00 annual I sent the check and they cash it. Service tech stated leakage was in the wall or slab had a plumbing company to recheck I decide not to remodel my home...
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2 comments
Anonymous
#916952

If it were me I would keep the tank have it tested and moved, but that is the least of your problems. As a twenty year veteran of the propane industry I would get a second opinion on the leak due to fact If Amerigas installed the system they are obviously incompetent, as you stated the tank is to close, also the regulator from the picture appears to be a integral two stage regulator which is not recommended for this application and I have no doubt you have other problems with this installation.

As Amerigas seems to have abandoned the tank on your property I would claim it have the corrections made and find another company to deal with. If Amerigas has a problem with that let them know they are responsible for the poor condition of your propane system as they are the last company to service it. better yet Make them repair the damage caused by their incompetents then switch companies.

These people have been allowed to get away with to much already make them pay this time. Also File a complaint with what ever consumer protection organization is available in your state, and whatever propane regulatory agency is available to you.

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Review
#531678 Review #531678 is a subjective opinion of poster.
Product
Amerigas Gas Tank
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Ameri Gas
BEEN TRYING TO GET A PROPANE SPACE HEATER FIXED. SERVICE DOESN'T COME WHEN THEY SAY THEY WILL, OR NOT AT ALL. OFTEN DON'T FIX THE PROBLEM ANYWAY. CAN'T GET RID OF THEM AS I HAVE A FULL TANK OF GAS AND THEIR TERMINATION CHARGES ARE EXCESSIVE, THEY PUT SO MANY...
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Review
#530708 Review #530708 is a subjective opinion of poster.
Product
Amerigas Gas Tank

Propane Charging Review

AmeriGas in Havasu also lied to me and said it was more in the tank and it was a larger tan it was a small tank with less propane in it so I to pay for propane that was already in it
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Review
#530482 Review #530482 is a subjective opinion of poster.

Ameri Gas has washed it hand of this leaving me in a mess | Amerigas review from Stroud, England

1.0
Details
I opened an account with AmeriGas after having multiple problems with Mar Gas in Colorado. After a few years they transferred my account back to Mar Gas without my permission as they discontinued service in Custer County and didn't inform me of this either. Now I am having the same old false/embezzlement billing that Mar Gas is famous for and Ameri Gas has washed it hand of this leaving me in a mess - Thanks AmeriGas. Now I have to deal with Mar Gas all over again. I said it all in 85 words why must you insist I do it in 100 words?
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Review
#529787 Review #529787 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service
Loss
$400
Preferred solution
Let the company propose a solution

Over charging/wrong bills/nobody picks the phone when I call/very unprofessional and rude people/when I call with billing questions, they do not what the bill for. They say it may be for that or this | Amerigas review

For 6 years, they charged me close to 4 dollars per gallon because the tank was on lease. I asked them several times to sell the tank to me; they did not. Finally after 6 years, they sold the tank to me for an outrageous price. I paid the price without any question; I really wanted to get it over with. Two days later I received the bill of sale letter saying the tank was sold as is and I am the owner. I know the whole thing was a rip off; but was happy that it was over. But I received another bill next month for the balance for about 160 dollars. Again I called the local office and national office in vain and finally one attendant told me the manager will contact me in three days to resolve the issue. Nothing happened except next month I received another bill with the fine close to 200 dollars. Again I went through calling the local and national offices and talked to couple of them;- in brief I paid the balance any way to avoid another bill. Hoping they won't send another bill?. I can not believe this happens here in the USA
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Review
#529198 Review #529198 is a subjective opinion of poster.

AMERIGAS (ARIPAGAS) Criminal Conduct?

Received bill last week for 80 gallons propane at $5.65/gal. Are you kidding?? Checked 2 other providers in my area and found that their charges were between $2.51 and $2.69/gal. Called Aripigas and was immediately told that they were "authorized" to reduce my bill down to $3.45/gal. To me this is beyond ridiculous. What if I just, for whatever reason, just paid the bill without calling in? Should this even be LEGAL? Should we expect, as customers of this company, to be treated this way? I think not...So now I am supposed to feel HAPPY that they are only going to charge me 90 cents/gal more than two of their other competitors... I don't think so. When my tank is at 60% of full and the other company will come out and change out the tank and propane for no additional charge, I will be first in line. SHAME ON YOU AMERIGAS...
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Review
#528977 Review #528977 is a subjective opinion of poster.
Reason of review
price gouging
Loss
$240
Preferred solution
Let the company propose a solution

Wrong Billing Review

I would go out and pick up buffalo chips to heat with before I would deal with amerigas again. In over 4 years I never had 1 single correct bill. They took many many months to correct-- calling managers and anyone that would listen. Find a different supplier, the delivery staff were great but the rest are idiots!
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Review
#527396 Review #527396 is a subjective opinion of poster.