AmeriGas
Reviews and Complaints
COMPLAINT
How can one company charge double gas price from surrounding competitors??
After learning of competitors pricing I called Amerigas to see if they would make any compensation to keep my business.
Needless to say they could have cared less.
Dropped my account due to pricing and poor customer service. I would not recommend this company.
Now I have been waiting 2 months for them to pick up their tank and reimburse me for amount of gas still in tank.
I have made numerous calls to no avail!
- Price
- Are ripping people off
Preferred solution: Full refund
Horrible service
- Poor ethics
Preferred solution: Full refund
Shirley Ludy
- Delivery person
Price of propane
- Poor ethics
- Lies
- Business practices
Preferred solution: Price reduction
The worst customer service...
- Delivery person
- Delivery practices
- Worst
- Delivery
Extremely poor service, ripping off customers and holding them hostage with prolonged delivery time
I called Amerigas on day for propane. They told me that because my tank is empty, I will have to pay $249.00 for express delivery that day, otherwise I would not receive service until day 3.
In addition to two other surcharges. I paid the fee and was assured that delivery would be made that day. Day 2 there was no delivery and I called. They advised me it would be 24 hours.
I requested my refund for the express delivery, they said I would still have to pay $99 extra for delivery on day 3, otherwise it will be day 7 since it will now be 5 business days. It is now day 7, I have not received gas as yet nor have I received my refund.
This is not the first time I have had issues with this company, they are not consumer friendly for a company that provides such a critial commodity.
I will be complaining as far as I can go.
- Employee attitude
- No delivery when expected
- Poor ethics
Preferred solution: Let the company propose a solution
Amerigas Manager Review
Drunk ***!!!!!!!!!!!!!!!
Preferred solution: Let the company propose a solution
After the buy out of Guilford gas then Sending a tank rental fee over 111.00 and I am not a customer of theirs
Well if I could just make up a bill and send it out I guess I'd be rich. I had Amerigas for a while and a first it was good back in the 90's.
Then they became to expensive and charged for all kind of things. SO I switched to Guilford Gas. Really liked Guilford. Buy the Gas no fees for delivery or tanks.
Ameri bought them out and I also at the same time did not use gas in the building any longer. Called and mad plans for Amerigas to pick up the tanks. Even unhooked them and set them out by the drive so they could easily pick them up. After a few months got tired of looking at them so I moved them around to the back of my shed kinda in the woods and that was Late 2011 and they have set there since.
Now February 2016 they send me a 111.00+ bill for tank rental. I will not pay one red cent on that bill and perhaps I should charge them for removal and storage of these tanks.
Amerigas - Gas Tank Review from Stroudsburg, Pennsylvania
Amerigas Propane Review
Amerigas....Worse company EVER
- No accountability
- Worst
- Service technician
Preferred solution: Come and pick up your tank and don't expect any money from me......I am no longer a customer.
Amerigas Propane Review from Fulton, New York
Poor customer service
- Poor customer service
This company will be out of business soon.
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I am right now going though the same thing! Been two months and they still will not pick up their tanks or give me my refund! Left them a nasty message that I am calling the BBB by today if they do not come and pick them up and send out my money!