filters
state:
Show
city:
Show
category:
Show
product:
Show

Resolved

We own our own helium tanks, purchased from another company. Started with Ameirgas 4 years ago & provided our own tanks. They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it off the bill. This year they charged again & I couldn't get it resolved. Called many times & no one returns calls. Finally heard back from Greensburg, PA manager (Fred) & he would...
Read more
1.5
I didn't like
  • Total lack of customer service
  • Customer service
  • Unauthorized change of billing
#867299
This company is horrible! I have had several issues with this company. The local office customer service is so bad! 1st =problem they forgot to deliver propane. 2nd =they took over a month to fix our tank. 3rd =in the middle of the coldest month of winter we ran out of propane. Im disabled, my father in law is disabled and we have a 2 year old. I called the national office and they statedthe local office was closed and they would called the...
Read more
I hope I get another quality survey for my last service call. I missed three days work to get a gauge replaced, first showed up with no pumper truck as scheduled, (the second appointment was a complete no show). I was told at the completion of the third appointment (yes, they finally showed up) that I had to fill the tank (439 gal vs 322) to "test the new gauge". Then I get hit for $2.86 per gallon for that scam when I would have waited until...
Read more
AmeriGas came out to see about adding an extra tank. What they end up doing is disconnecting the tank we had because they said it was too close to the house. that left us with no heat in ourhome in Maine in November. they would said they would expedite getting our tank moved and our service back on. They never showed up so we called another company and by the end of the day we had a new propane tank and a new company. I had called in November to...
Read more

Contact Amerigas

Headquarters Address:
460 North Gulph Road
King of Prussia, PA 19406
Phone:
(800) 427-4968
More

Companies similar to Amerigas

Top Rated Products Manufactured by Amerigas