My 1000 gallon propane tank owned by Amerigas, the biggest propane company in the country. Even though I do not have any contract with them, I am forced to buy propane from them ever since I moved into this house 12 years ago. Unlike oil, if the tank belongs to one company, no other company will fill another company's tank. All these years, I was forced to pay the price whatever they say. Last week, I called them and said that I would like to own the tank and wants to buy that from them. The "supervisor" told me that they do not sell the tank to its customers.
(Last month, my neighbor managed to buy the propane tank (500 G) from his local propane supplier for little over $400.)
I am a hostage of this company. I do believe that Amerigas is not telling the truth, as no state or federal entity to regulate the propane industry. Propane industry as a whole, Rhine at there will. Just because Amerigas own the tank, they can charge any price for propane to 90% of its customers. (90% of the tanks owned by Amerigas). As a customer, do I have a right to buy the tank? As a propane user, any possibility to escape from this company?
Reason of review: Poor customer service.