Product: Amerigas Account Clear all filters (76 of 76 reviews match)
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We had H & H Gas before Amerigas took it over. We have had this tank for over 20 years and never had a tank rental. Now, they want to charge us $176 for this rental and if we go with another company, they want to charge to pick it up. Why can't they be more humane. Our...
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1.0
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Amerigas Account
#1100710
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I understand that you recently merged with Ikard Gas.my mother did business with Ikard for years and she recently passed away. I let them know of her passing and asked that a name change be done on her account. They told me i had to sign up for service as a new...
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1.9
Product
Amerigas Account
I didn't like
  • Billing customer services
#1022401
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My account had became past due but before it became past due I requested a payment plan from the local office in Warrenton,VA but never received a response.I received a letter in the mail saying the account was turned over to a collection office. I sent another request...
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2.3
Amerigas The Plains, Virginia
Product
Amerigas Account
#922291
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Amerigas Account Review

#827675
1.0
Details
Called and set up an account and was suppose to be "will call" but apparently they don't bother with what the customer wants..... 2 weeks later there was a slip from Amerigas and a receipt for filling our tank for almost $500.00. I have left 7 messages for manager that the charges need reversed since we are not keeping the propane due to a bad leak but still no response!
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Reliability
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Amerigas Account Review

#649742
1.0
Details
Links on Amerigas website broken, cannot make any kind of electronic payment, cannot log into account or make autopay. Called their 24/7 line to make phone payment and recording says office closed. Really???? Geez
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Product or Service Quality
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Amerigas Account Review

#598907
1.0
Details
New customer taking over a 12+ year account when I purchased my new home. Ok filled credit app 10 days ago and nobody gase record of my account. Said they would deliver but 4 days later nothing. They were prepaid from the previous owner and still did not deliver until two weeks later. This is by far the worst company I have ever been forced to deal with. STAY AWAY FROM THEM.
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About one year after I started with Mountain, I was getting calls from AMERIGAS, telling me to call their office, as my account was "past due". On calling the # for Mountain, my supplier, I was informed that they had been bought by Amerigas, and I now owed Amerigas...
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1.0
Amerigas Frazier Park, California
Product
Amerigas Account
#883200
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They bill incorrectly, they take check payments over the phone that don't go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything. Worst of all, they have absolute contempt for their customers....
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Product
Amerigas Account
#828495
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Amerigas bought my previous propane company. When my propane tank lease came due, the price was doubled. I called another company that was Ahappy to oblige my business. So I called Amerigas to cancel my contract, and requested them to come and take away my old tank....
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1.0
Product
Amerigas Account
#798198
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Amerigas has been caught red handed as they say for entering people into contracts for a rate and although the cost of propane decreased substantially they failed to pass he savings onto the customer. This is just one of 3 serious situations that took place here in...
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Product
Amerigas Account
#782250
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I am a long time customer.. after repeated calls cannot get my bill adjusted correctly since Amerigas has taken over Mountain Propane in Littlerock Ca... They have over- charged me up to $2+/- a gallon, robbers. Tried for weeks with no satisfaction now will have to...
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1.0
Product
Amerigas Account
I didn't like
  • Price
  • Unauthorized change of billing
  • Overcharge
#781130
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Hello, I've been a customer sice December of 2011 when I purchased my home. I have been quoted prices for propane when I pay for it and later realize I was charged more. Amerigas disconnected my service in September due to "non payment". I was on disbility for the...
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2.5
Amerigas Altamont, New York
Product
Amerigas Account
#708570
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AVOID THIS COMPANY AT ALL COSTS!!!! lf I could have given them zero stars I would have. AmeriGas a.k.a. AmeriAss is the most incompetent company I have ever dealt with. They sent me a bill several months ago for $119 to lock in a rate of $3.89 per gallon for the...
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Anonymous
Anonymous

That's terrible advice, AmeriGas' HQ is in King of Prussia, PA

Anonymous
Anonymous

You should call the Amerigas head quarters in indiana.

Product
Amerigas Account
I liked
  • Friendly customer service reps
#705861
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