Product: Amerigas Account Clear all filters (79 of 79 reviews match)
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Amerigas in Iowa, Iowa - Questions

I put 400 dollars on my account I need it back cuz we’re not moving now
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Review
#1697785 Review #1697785 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Problems with payment
Loss
$400
Preferred solution
Full refund

Amerigas in Gridley, California - Taking advantage

1.0
Details
I had America gas and when I called to ask why I was being charged so much. Cause I’m disabled & on a fixed income. Also was on the budget plan. The women who answered asked if she could call me back. In which she called me on her private cell number. She then informed me that customers on budget plans were completely being taken advantage of cause there bill does not show the price per gallon. She had be instructed by management to do so. She instructed me to switch companies. This should be illegal. I switched companies the same day. I’m greatful for someone putting her job on the line to do the right thing.
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Review
#1515926 Review #1515926 is a subjective opinion of poster.
Product
Amerigas Account
1.0
Details
AmeriGas customer service is awful and unfriendly. Last year I locked in a propane rate for th upcoming winter and then realized we were going to sell our house. I called them to see if I could get a refund in November 2017 before winter even started and was denied any...
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Review
#1166901 Review #1166901 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Return, Exchange or Cancellation Policy

Amerigas in Stroudsburg, Pennsylvania - Rental

1.0
Details
We had H & H Gas before Amerigas took it over. We have had this tank for over 20 years and never had a tank rental. Now, they want to charge us $176 for this rental and if we go with another company, they want to charge to pick it up. Why can't they be more humane. Our heater went out last year so we did not use any fuel and we have serious medical issues. Too bad, they are loosing money because they want to be greedy and get all they can. Does not seem very American to me!!
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Review
#1100710 Review #1100710 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
1.9
Details
I understand that you recently merged with Ikard Gas.my mother did business with Ikard for years and she recently passed away. I let them know of her passing and asked that a name change be done on her account. They told me i had to sign up for service as a new...
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Review
#1022401 Review #1022401 is a subjective opinion of poster.
Product
Amerigas Account
Cons
  • Billing customer services
Reason of review
Poor customer service
Preferred solution
just letting you know of bad service
2.3
Details
My account had became past due but before it became past due I requested a payment plan from the local office in Warrenton,VA but never received a response.I received a letter in the mail saying the account was turned over to a collection office. I sent another request...
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Review
#922291 Review #922291 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
service, no response to asking for payment plan.
1.0
Details
About one year after I started with Mountain, I was getting calls from AMERIGAS, telling me to call their office, as my account was "past due". On calling the # for Mountain, my supplier, I was informed that they had been bought by Amerigas, and I now owed Amerigas...
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Review
#883200 Review #883200 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution
They bill incorrectly, they take check payments over the phone that don't go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything. Worst of all, they have absolute contempt for their customers....
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Review
#828495 Review #828495 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service, problems with payments
Tags
  • Amerigas Customer Service Propane

Amerigas Account Review

1.0
Details
Called and set up an account and was suppose to be "will call" but apparently they don't bother with what the customer wants..... 2 weeks later there was a slip from Amerigas and a receipt for filling our tank for almost $500.00. I have left 7 messages for manager that the charges need reversed since we are not keeping the propane due to a bad leak but still no response!
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Review
#827675 Review #827675 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Poor customer service

Contact Amerigas Customer Service

Mailing Address:
AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Reviews

  1. 274 reviews
  2. 96 reviews
  3. 32 reviews
  4. 8 reviews
  5. 4 reviews
Amerigas reviews
1.0
Details
Amerigas bought my previous propane company. When my propane tank lease came due, the price was doubled. I called another company that was Ahappy to oblige my business. So I called Amerigas to cancel my contract, and requested them to come and take away my old tank....
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Review
#798198 Review #798198 is a subjective opinion of poster.
Product
Amerigas Account
Reason of review
Problems with payment