I had trouble last year with the new delivery practices of Amerigas and they told me it just had a few kinks in it and needed some time to straighten out. This year it is still the same.
Previously, local stores set their own delivery schedule. I could call in and get gas within 3 days and never worry. They efficiently and effectively grouped their daily deliveries by area. Now it goes through a central dispatch and takes over 3 weeks to get gas.
I live in a rural farm area but gas trucks pass by my house regularly to get to "standard" deliveries, with daily routes inefficiently taking them from one side of the county for the first stop, to the other side of the county for the second stop and for the third stop back to the first stop delivery area. With all the "green" and "conserve" flags let alone todays economy and rising gas prices, this is just plain inefficient. Amerigas need to allow the local stores to set their own schedules if they so desire. Such inefficiency by the "largest distributor" should not be tolerated by us, the consumer!
We already pay tank rental and should be given the same consideration as the larger consumers and receive gas in a reasonable amount of time after call in. Three weeks is not reasonable.
If we want it sooner, they have "graciously" allowed us to pay rediculously high expediting charges and get service within a week. Big Whoop!
Product or Service Mentioned: Amerigas Gas Tank.