North Adams, Michigan
2 comments

I have been a customer of amerigas for numerous years and never late with my payment. Now amerigas wants to charge me $1.12 per gallon more than the going rate because I do not use enough fuel(200 gal.per year).I bought 200 gal.in May of this year I called the first of Dec.for another 200 gal.

and told I would have to pay the higher rate because I do not use enough fuel! sorry but you force me to be a new customer some where so I can get the cheaper rate.My wife and I are on a fixed income so we try to save money where we can and companies like you penalise us for it.Pissed of customer from Jonesvlle,Mi.My email is hawkins4800@hotmail.com if you would like to explain you actions.

Product or Service Mentioned: Amerigas Customer Care.

Company wrote 0 public responses to the review from Dec 21, 2009.
Do You Have Something To Say ?
Write a review

Comments

Terms of Service
Post Comment
Cancel
Anonymous
#232448

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#97610

Price gouging is Amerigas company policy. You are not alone.

I used more than 700 gal this year and I called for my price, for the first time, they told me $3.45. I called my local company, $1.99 and had been all year. Everyone pays the same. They publish their price.

I called to cancel, Amerigas offered to match. I switched. Now they won't pick up their tank and begin the refund process to return the $380.75 they have of mine, since i paid in advance and let them deliver on their schedule.

It's a corporate policy. Please do not do business with this company joe

You May Also Like