Product: Amerigas Customer Care Clear all filters (120 of 120 reviews match)
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Amerigas Customer Care Review

1.0
Details
Dispatcher is the worst Drawde and DM rick lee. ***
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Review
#904541 Review #904541 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
1.0
Details
This is a warning to all customers of AmeriGas, Cobleskill, NY. After having dealt with frequent miscommunication and rudeness on the part of AmeriGas in Cobleskill, NY, I decided to switch to another company. I still had two full tanks (gas that I OWN, having PAID for...
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2 comments
Anonymous
#1291039

YES RUDE beyond belief perhaps it was Linda you had the displeasure of dealing with!

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Review
#899246 Review #899246 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Poor ethics
  • Are ripping people off
  • Scamming people
Reason of review
Refusal to credit for already-owned propane
Loss
$756
Preferred solution
Full refund
Tags
  • Propane Tank Refill
1.0
Details
AMERIGAS HAS FINALLY PUT ME OVER THE EDGE...I HAVE BEEN A CUSTOMER FOR OVER 12 YEARS...AMERIGAS HAS BEEN CHARGING ME DOUBLE WHAT OTHERS IN THE AREA CHARGE...I SWITCHED TO NEW COMPANY (VERY HAPPY WITH THEM)...THEY KEEP STALLING ON COMING TO TAKE THEIR TANK BACK, WONT...
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Review
#895191 Review #895191 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
2.9
Details
Received $119.00 bill for an enrollment fee. Called local company, left message - no one called back. Found out after calling corp office fee is to lock in pricing for the year @ $2.99, no where on bill does it describe what this fee was for. They wanted to charge...
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Review
#895134 Review #895134 is a subjective opinion of poster.
Service
Amerigas Customer Care
Pros
  • Delivery person
Reason of review
Enrollment fee description

Amerigas Customer Care Review

1.2
Details
I never write reviews, but I spoke with an Amerigas customer service rep yesterday and I'm still bothered by my experience. This representative was extremely unhelpful, rude and treated me like I was an *** until she finally realized her misunderstanding and then still wasn't the least but helpful. I will be patronizing other propane companies from now on. That was ridiculous. Steer clear.
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Review
#887401 Review #887401 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
2.7
Details
The Kingston mass.Office is the WORST place ive ever been! Rude doesn't even begin to discribe how these people treat there customers! I watched one girl sit at her desk on her cell phone while the obvious new girl ( i feel so bad for her) is answering all the calls...
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Review
#884725 Review #884725 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
1.0
Details
The original company gas been absorbed by others twice in the last 20 years, most recently; Amerigas. They are required, by law, to honor my original contract. Every year, for the past 3 years, I have received a large bill for the past years tank rental. Each year I...
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2 comments
Anonymous
#1183884

More detail please: name the pirate propane Amerigas dealership, their phone number, location, and manager's name. Also your name, address, and account number.

I would like to help put appropriate pressure on the skunk!

-- gregmn@gmail.com

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Review
#872779 Review #872779 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
Resolved
1.5
Details

Update by user Jun 21, 2016

Received a call from company & problem was resolved. Thank you

Original review posted by user Jun 17, 2016

We own our own helium tanks, purchased from another company.Started with Ameirgas 4 years ago & provided our own tanks. They had no problem with that & everything was fine for 2 years. Last year they started charging rental for the tanks. We called & they took it off...
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Review
#867299 Review #867299 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Unauthorized change of billing
  • Total lack of customer service
  • Customer service
Reason of review
Poor customer service
Loss
$110
Preferred solution
Full refund
Tags
  • Poor Service amerigas

Amerigas Customer Care Review from Lebanon, Pennsylvania

After being ripped off on propane for a season I switched providers. Now trying to get Amerigas tanks removed. They keep giving me dates for pick up and the tanks are still here. Customer service says they have up to 90 days ro remove them. !?!?!? Plus when I inquired about a refund I was told that Amerigas doesn't credit for unused product. Seriously? They'll resell what I've already paid for. And they wonder why I switched providers.
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Review
#867268 Review #867268 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
1.0
Details
We signed up with Amerigas in 2011 when we moved to Lompico (Felton). At that time, we didn't know a lot about propane companies, and there was an Amerigas tank in the yard. So we set up an account. LESSON LEARNED. Do your research!!! These crooks charge AT LEAST...
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Review
#867181 Review #867181 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Poor ethics
  • Poor customer service
  • Amerigas
Reason of review
Pricing issue
Loss
$500
Preferred solution
REDUCTION IN CURRENT BILL - PLUS restitution on other bills that Amerigas has DOUBLE CHARGED us for. Disabled people should not be robbed!
Tags
  • Amerigas rip-off
  • Amerigas Customer Service Propane
  • Amerigas Complaints
  • Amerigas Price Gouging
  • Amerigass
  • Amerigas Charges Double