Product: Amerigas Customer Care Clear all filters (0 of 112 reviews match)
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Amerigas Customer Care Review from Lebanon, Pennsylvania

After being ripped off on propane for a season I switched providers. Now trying to get Amerigas tanks removed. They keep giving me dates for pick up and the tanks are still here. Customer service says they have up to 90 days ro remove them. !?!?!? Plus when I inquired about a refund I was told that Amerigas doesn't credit for unused product. Seriously? They'll resell what I've already paid for. And they wonder why I switched providers.
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Amerigas Customer Care
#867268
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We signed up with Amerigas in 2011 when we moved to Lompico (Felton). At that time, we didn't know a lot about propane companies, and there was an Amerigas tank in the yard. So we set up an account. LESSON LEARNED. Do your research!!! These crooks charge AT LEAST...
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1.0
Lompico, California
Product
Amerigas Customer Care
I didn't like
  • Poor ethics
  • Service technician
  • Overcharge
#867181
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30 years we have been customers.Their prices were so high it competed with my mortgage payments! So I told them to cancel service and to come get their tank. Instead they left it in the ground and charged me a $230.00 service fee because I didn't use their service. I...
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1.0
Pemberton, New Jersey
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Amerigas Customer Care
#862084
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Amerigas Customer Care Review

Absolutely the worst customer service I have ever found in any business. Over 10 days to get gas delivered. Then they call me and want to make an appointment for when they can deliver it when I have surgery in the middle of the following week. Anybody that does business with these people must be just an ***. This was the Ogden store and all I can tell you is they suck big time.
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Amerigas Customer Care
#842977
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Amerigas Customer Care Review

Not satisfied with customer service number. The "local office is unavailable" and there is no voice mail. Tech out on the road called me from unlisted/blocked number so I can't reach him either. After 9am on a weekday and this is unacceptable.
1.0
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Additional Fees
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Value for money
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Amerigas Customer Care
#836471
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Amerigas Customer Care Review from Hopewell, Virginia

I have been trying for the last 3 month to have my tank picked up after cancelling my account. In fact it has ony been scheduled twice. Tuesday 4-19-16 and friday, 4-8-16. Both times no one showed up or called. Only after I called did they tell me that it was rescheduled for another time. I will never use them again due to their lack of consideration and poor customer support. I feel because they aren't getting any money out of this, they are dragging their feet...
Product
Amerigas Customer Care
#833101
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Late charges within a day or two of receiving online bill..."amount due upon receipt of billing notice. NO connection between online billing and email bill and reality!!! No satisfaction talking to office personnel...they will tell you they have no connection with...
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1.0
Product
Amerigas Customer Care
I liked
  • Delivery person
#832744
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Amerigas Customer Care Review

Yeah I would like to complain on a lady that works on the front desk her name is Michelle. And I came in to order some gas and she was really rude to me I do not wish to proceed with AmeriGas take out food employees are
Product
Amerigas Customer Care
#829724
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I was in the propane gas business for over 9 years The company I work for sold out to Ameri Gas I stayed with Ameri Gas 4 months until I was no longer satisfied with the way they operated Even after I had left Ameri Gas I had my customers calling me asking me what...
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Anonymous
Anonymous

You are exactly right. IV been in the propane business for 15 yrs and my company sold out to Amerihell...lol. The service has dropped and now sucks. I work in the office and f...

2.7
Product
Amerigas Customer Care
#780324
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I had many bad experiences with Amerigas like getting my bill days after it was due and other similar annoyances. My worst experience was when I stopped being a customer due to moving. Months after I moved I got a bill in the mail for charges to my previous rental!! I...
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1.0
Product
Amerigas Customer Care
I didn't like
  • Business practices
  • Lack of service
#774186
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