Product: Amerigas Customer Care Clear all filters (94 of 94 reviews match)
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They are the highest price and terrible customer service I tried to let them compete with other company’s.They said we don’t match price We are the top gas company I went with a new company and called them to pick up their tank. Which 2 months ago was 45.00. Now 60.00...
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Anonymous
starla ellwood

I want to know how they are the TOP gas Co when they are the WORST at EVERYTHING???>??? I left 20 messages for a manager or ANYONE to call me back & they NEVER did! I kept c...

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Amerigas Customer Care
#1113521
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Update: After a stern email to Barry Powell, District Manager, and doing my calculations in print, I received a refund of $80.66.Wow! Big difference in me owing $48. However, I also requested an invoice for the return of the 250 gallon tank which was not in my list of...
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Amerigas Customer Care
#1068902
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Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove. I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week...
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1.6
Product
Amerigas Customer Care
I liked
  • Nice drivers
I didn't like
  • Supervisor did not return my call
#1031084
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Amerigas - Disappointed now former customer

#1104789
22 year customer when they closed our local store would call and was forwarded to Kinder La and a nice lady would take my order. Call now am told to leave a message not knowing if i would even receive my order or not. Called a competitor and talked to a person and was taken care of immediately. Its a shame knew my few delivery guys by name over the years i was a customer
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Amerigas Customer Care Review

#942267
1.0
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Best example of the lack of customer service I HAVE EVER SEEN,in 44 years of being in business. Borders on price gouging. Apparently they are in the mindset, if you offer customer service people will expect it,so lets not bother.
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Amerigas Customer Care Review

#904541
1.0
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Dispatcher is the worst Drawde and DM rick lee. ***
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Amerigas Customer Care Review

#887401
1.2
Details
I never write reviews, but I spoke with an Amerigas customer service rep yesterday and I'm still bothered by my experience. This representative was extremely unhelpful, rude and treated me like I was an *** until she finally realized her misunderstanding and then still wasn't the least but helpful. I will be patronizing other propane companies from now on. That was ridiculous. Steer clear.
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Staff
Value for money
Website
Just because someone can answer the phone, doesn't mean they should.The women in the Placerville office. . .Tanya or something like it, was one of the worse customer service representatives I've encountered. After 8 days of waiting for gas to be delivered I called the...
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Anonymous
Anonymous

relax women

Product
Amerigas Customer Care
I didn't like
  • Current customer service representative
#1018407
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Any and all experiences I have had with amerigas have been awful! The customer service department is lacking serious training and knowledge. The practices they follow are anything but customer friendly and they are thieves. They are quick to take your money but if you...
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Amerigas Customer Care
#1006328
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Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal??After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...
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Amerigas Customer Care
#998308
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I have not used my propane in over a year, so I called in December (at the end of my current tank rental period) to have the tanks removed.No response. I called a 2nd time. Got a call back a week later saying that she was getting the work order going and that there...
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1.3
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Amerigas Customer Care
#997348
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Amerigas rep says he is available to come right now. NO notice, im just suppose to drop everything. He then claims he attempted to call yesterday which was a lie. So he offers to come on Friday. My home is run on gas, central heat, hot water, cooking. and this company...
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Amerigas Customer Care
#996512
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Why is it that when you have an emergency after hours or on a weekend that the drivers do not carry any parts on there trucks to be able to fix it?If they don't carry parts why have them come? It cost us over $200. We have been a customer since 1991 and this is the way...
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Amerigas Customer Care
#985977
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I HAD SETUP WITH THEM 3 WEEKS AGO TO DELIVERY A TANK TO MY HOUSE AND THEY HAVE RESCHEDULED 3 TIMES AND STILL NO TANK SO I CANCELED TANK DELIVERY AND NOW MY DEPOSIT THEY ARE TELLING ME THAT IT WILL BE 1 WEEK BEFORE MY REFUND IS PUT BACK ON MY CARD.STAY AWAY FROM THESE...
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1.0
Product
Amerigas Customer Care
I didn't like
  • Customer service sucks and their liers
#977446
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