Product: Amerigas Customer Care Clear all filters (120 of 120 reviews match)
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Amerigas in Beulaville, North Carolina - Pissed beyond belief

1.8
Details
I have had a tank in my back yard for over 30 years. Amerigas bought out the company that originally put it in place. They constantly want to charge tank rental for this tank. They should have grandfathered in all accounts that previously did not have a tank rental. They have refused to do so. In the past, I have got a credit for this rental fee. Now I am officially changing companies. I called Amerigas today and the woman was rude and short spoken. She even hung up on me before I could ask if there will be a credit issued to me for the remaining gas that is in my tank.
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Review
#1667581 Review #1667581 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$140
Preferred solution
A refund for the amount of gas that is remaining in my tank

Amerigas - Problems with local office

Customer service hung up on me
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Review
#1555708 Review #1555708 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
On 2/25/19, Hailey was caught up in a blizzard. We were out of town but we were notified by a friend that there was a smell of gas in the house. We called Amerigas and the Manager, Bill Saxton drove from Twin Falls to Hailey at night, in a snowstorm to check out the...
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Review
#1480443 Review #1480443 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
The Amerigas manager went above and beyond to help me. He is amazing!

Amerigas - New Service

1.5
Details
Order a new fillup from Amerigas a d was told they had to do a safety check first. Thats fine so we scheduled it for the morning of 2-19 and a no show was later told guy was sick so fine so rescheduled for 2-22. Was told at 9:30 be their at 10:30 and now its 11:45 still no show. Have called the Roanoke,Va branch and they are saying we were the 2nd stop bit they can't geg a hold of the driver and don't know where he is at. Awful customer service will be shopping it around. I guess you get what you pay for.
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Review
#1477907 Review #1477907 is a subjective opinion of poster.
Service
Amerigas Customer Care
I've been an Amerigas customer for nine years. I got a delivery in Oct. of 2018 for $3.599. The average price of propane in my area at the time was $2.65 per gal. as per the E.I.A. .gov site. My last order for delivery as of 01/25/2019 was for 150 gal. at $3.959 per...
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#1461970 Review #1461970 is a subjective opinion of poster.
Service
Amerigas Customer Care
Burned by Amerigas
Burned by Amerigas
Burned by Amerigas
I have been with Amerigas for many years.I am on budget billing, and have always paid my bill on time. In June my contract was due to expire. I always talk with Mary Ellen. I asked her if I need to resign a new contract. She said, no it automatically will roll over....
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Review
#1436964 Review #1436964 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
I was customer of AmeriGas since 1988, and every time they filled up my tank the Price was always above $3.00. Also the customer service in my area which I call the Dead Scotts Valley Ca, office they gave me the run-a-round when I call about my tank needing to be...
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Review
#1400356 Review #1400356 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.0
Details
So I got a flyer from Amerigas, indicating that if I switch from my current provider, they would give me a better deal. Happily I called a few minutes ago (Friday Nov. 9), and I got a female CS rep on the line. I asked her what is the rate per gallon, what is the cost...
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Review
#1397064 Review #1397064 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.2
Details
I phoned to order gas thus morning and I had the horrible experience of speaking with a Kim I think she said. No customer service skills what so ever. When we switched to thus company from another horrible company I thought things would be better and they were before...
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Review
#1391231 Review #1391231 is a subjective opinion of poster.
Service
Amerigas Customer Care

Contact Amerigas Customer Service

Mailing Address:
AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Reviews

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Amerigas reviews

Amerigas in Houston, Texas - New customer

Not trustworthy and very incompetent. Cheated out of money and military discount. Discusted especially because this is the only propane supplier in this area. They offered no help or no resolution to their *** customer service.
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Review
#1380842 Review #1380842 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment