Product: Amerigas Customer Care Clear all filters (101 of 101 reviews match)
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Amerigas - Terrible service

They charge almost the double customer care the receptionist is disrespectful. Unable to resolve a simple issue. The subcontractor doesn't know their job. District manager unable to resolve
1.0
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Customer service
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Amerigas Customer Care
#1233039
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This Amerigas is probably the most pathetic excuse for a propane company in placerville. If I could give zero starts I would. We used Amerigas for over a year. Always paid the bill. I decided to go out of town on vacation for a month. When I returned I noticed that the...
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Amerigas Customer Care
#1231855
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Amerigas - Zanesville ohio HORRIBLE CUSTOMER SERVICE

Horrible customer service. Miserable people who feel way too empowered and belittle you. I have been told by workers in the actual company how awful the "ladies" in the office are towards people and how many customers they are losing in this area (my family and friends included)!
1.6
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Additional Fees
Billing Practices
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Product or Service Quality
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Value for money
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Amerigas Customer Care
#1206483
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Culpeper office told me their Pittsburgh office doesn't forward emails sent through their customer service email so they never get them.Called at 4:15 pm on Monday, told by automated answering system that they were not taking calls (theoretically close at 5:30 pm)....
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1.0
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Amerigas Customer Care
I didn't like
  • Customer service
#1203818
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Prescott , Az. Amerigas staff terrible,

Was called a {{Redacted}} LIAR and bullied by staff , I had to call police for help
1.2
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Customer service
Diversity of Products or Services
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Amerigas Customer Care
#1172993
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Amerigas - Worst experience ever

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work harder and pay my bills. This is the worst customer service ive ever encountered.
5.0
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Amerigas Customer Care
#1162351
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They are the highest price and terrible customer service I tried to let them compete with other company’s.They said we don’t match price We are the top gas company I went with a new company and called them to pick up their tank. Which 2 months ago was 45.00. Now 60.00...
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Anonymous
starla ellwood

I want to know how they are the TOP gas Co when they are the WORST at EVERYTHING???>??? I left 20 messages for a manager or ANYONE to call me back & they NEVER did! I kept c...

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Amerigas Customer Care
#1113521
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Amerigas - Disappointed now former customer

22 year customer when they closed our local store would call and was forwarded to Kinder La and a nice lady would take my order. Call now am told to leave a message not knowing if i would even receive my order or not. Called a competitor and talked to a person and was taken care of immediately. Its a shame knew my few delivery guys by name over the years i was a customer
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Amerigas Customer Care
#1104789
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Update: After a stern email to Barry Powell, District Manager, and doing my calculations in print, I received a refund of $80.66.Wow! Big difference in me owing $48. However, I also requested an invoice for the return of the 250 gallon tank which was not in my list of...
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Anonymous
George H

Think a majority of their profit is from cheating customers. Sneaky. Never saw such difficulty in purchasing goods. Should be simple. Deceptive people. Never straight answers....

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Amerigas Customer Care
#1068902
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Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove. I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week...
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1.6
Product
Amerigas Customer Care
I liked
  • Nice drivers
I didn't like
  • Supervisor did not return my call
#1031084
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