Product: Amerigas Customer Care Clear all filters (97 of 97 reviews match)
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Prescott , Az. Amerigas staff terrible,

Was called a {{Redacted}} LIAR and bullied by staff , I had to call police for help
1.2
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Customer service
Diversity of Products or Services
Price Affordability
Product or Service Quality
Staff
Product
Amerigas Customer Care
#1172993
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Amerigas - Worst experience ever

The women who refused to give me her name was rude disrespectful and not helpful. He comment to me was i need to work harder and pay my bills. This is the worst customer service ive ever encountered.
5.0
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Product
Amerigas Customer Care
#1162351
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They are the highest price and terrible customer service I tried to let them compete with other company’s.They said we don’t match price We are the top gas company I went with a new company and called them to pick up their tank. Which 2 months ago was 45.00. Now 60.00...
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Anonymous
starla ellwood

I want to know how they are the TOP gas Co when they are the WORST at EVERYTHING???>??? I left 20 messages for a manager or ANYONE to call me back & they NEVER did! I kept c...

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Amerigas Customer Care
#1113521
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Amerigas - Disappointed now former customer

22 year customer when they closed our local store would call and was forwarded to Kinder La and a nice lady would take my order. Call now am told to leave a message not knowing if i would even receive my order or not. Called a competitor and talked to a person and was taken care of immediately. Its a shame knew my few delivery guys by name over the years i was a customer
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Amerigas Customer Care
#1104789
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Update: After a stern email to Barry Powell, District Manager, and doing my calculations in print, I received a refund of $80.66.Wow! Big difference in me owing $48. However, I also requested an invoice for the return of the 250 gallon tank which was not in my list of...
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Anonymous
George H

Think a majority of their profit is from cheating customers. Sneaky. Never saw such difficulty in purchasing goods. Should be simple. Deceptive people. Never straight answers....

Product
Amerigas Customer Care
#1068902
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Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove. I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week...
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1.6
Product
Amerigas Customer Care
I liked
  • Nice drivers
I didn't like
  • Supervisor did not return my call
#1031084
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Just because someone can answer the phone, doesn't mean they should.The women in the Placerville office. . .Tanya or something like it, was one of the worse customer service representatives I've encountered. After 8 days of waiting for gas to be delivered I called the...
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Anonymous
Anonymous

relax women

Product
Amerigas Customer Care
I didn't like
  • Current customer service representative
#1018407
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Any and all experiences I have had with amerigas have been awful! The customer service department is lacking serious training and knowledge. The practices they follow are anything but customer friendly and they are thieves. They are quick to take your money but if you...
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Product
Amerigas Customer Care
#1006328
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Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal??After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...
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Amerigas Customer Care
#998308
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I have not used my propane in over a year, so I called in December (at the end of my current tank rental period) to have the tanks removed.No response. I called a 2nd time. Got a call back a week later saying that she was getting the work order going and that there...
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1.3
Product
Amerigas Customer Care
#997348
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