1.0
Details
We have been with Amerigas for over 20 years and their rates are consistently well above their competitors prices. When we challenge them, they say that they are within their competitors prices (they aren't). then they want to charge us $120 to lock in an annual price....
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Review
#1747670 Review #1747670 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.0
Details
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas
AVOID AVOID AVOID-They will break into your home when you're not there. - Amerigas

Update by user Jan 12

After having reported them to the State of Nevada, Consumer Fraud, Amerigas decided they do not want us as a customer. They came and picked up one tank, and unlocked the older tank. When Amerigas unlocked the OLD tank, they damaged the valve (where the lock was), so...

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Review
#1731765 Review #1731765 is a subjective opinion of poster.
Service
Amerigas Customer Care
Pros
  • Have a good product at a somewhat fair price
  • Wont respon d to damaging my fence that they admitted to
Cons
  • Racist
  • No customer service
  • Unreasonable policies
Reason of review
Poor customer service
Loss
$6000
Preferred solution
Do as they said they'd do; provide a new tank, filled with fuel, and monthly service
Tags
  • expensive
  • Hostile
  • arrogance
  • Angry Aggressive Staff
  • Racist And Bigoted
  • Foul Mouthed

Pissed beyond belief | Amerigas in Beulaville, North Carolina

1.8
Details
I have had a tank in my back yard for over 30 years. Amerigas bought out the company that originally put it in place. They constantly want to charge tank rental for this tank. They should have grandfathered in all accounts that previously did not have a tank rental. They have refused to do so. In the past, I have got a credit for this rental fee. Now I am officially changing companies. I called Amerigas today and the woman was rude and short spoken. She even hung up on me before I could ask if there will be a credit issued to me for the remaining gas that is in my tank.
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Review
#1667581 Review #1667581 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$140
Preferred solution
A refund for the amount of gas that is remaining in my tank

Problems with local office | Amerigas

Customer service hung up on me
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Review
#1555708 Review #1555708 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
On 2/25/19, Hailey was caught up in a blizzard. We were out of town but we were notified by a friend that there was a smell of gas in the house. We called Amerigas and the Manager, Bill Saxton drove from Twin Falls to Hailey at night, in a snowstorm to check out the...
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Review
#1480443 Review #1480443 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
The Amerigas manager went above and beyond to help me. He is amazing!

New Service | Amerigas

1.5
Details
Order a new fillup from Amerigas a d was told they had to do a safety check first. Thats fine so we scheduled it for the morning of 2-19 and a no show was later told guy was sick so fine so rescheduled for 2-22. Was told at 9:30 be their at 10:30 and now its 11:45 still no show. Have called the Roanoke,Va branch and they are saying we were the 2nd stop bit they can't geg a hold of the driver and don't know where he is at. Awful customer service will be shopping it around. I guess you get what you pay for.
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#1477907 Review #1477907 is a subjective opinion of poster.
Service
Amerigas Customer Care
I've been an Amerigas customer for nine years. I got a delivery in Oct. of 2018 for $3.599. The average price of propane in my area at the time was $2.65 per gal. as per the E.I.A. .gov site. My last order for delivery as of 01/25/2019 was for 150 gal. at $3.959 per...
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#1461970 Review #1461970 is a subjective opinion of poster.
Service
Amerigas Customer Care
Burned by Amerigas
Burned by Amerigas
Burned by Amerigas
I have been with Amerigas for many years.I am on budget billing, and have always paid my bill on time. In June my contract was due to expire. I always talk with Mary Ellen. I asked her if I need to resign a new contract. She said, no it automatically will roll over....
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Review
#1436964 Review #1436964 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
I was customer of AmeriGas since 1988, and every time they filled up my tank the Price was always above $3.00. Also the customer service in my area which I call the Dead Scotts Valley Ca, office they gave me the run-a-round when I call about my tank needing to be...
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Review
#1400356 Review #1400356 is a subjective opinion of poster.
Service
Amerigas Customer Care

Amerigas Reviews

  1. 282 reviews
  2. 96 reviews
  3. 32 reviews
  4. 9 reviews
  5. 5 reviews
Amerigas reviews
1.0
Details
So I got a flyer from Amerigas, indicating that if I switch from my current provider, they would give me a better deal. Happily I called a few minutes ago (Friday Nov. 9), and I got a female CS rep on the line. I asked her what is the rate per gallon, what is the cost...
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Review
#1397064 Review #1397064 is a subjective opinion of poster.
Service
Amerigas Customer Care