Product: Amerigas Customer Care Clear all filters (120 of 120 reviews match)
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1.0
Details
AmeriGas is a shoddy, shady company who only care about profit. The “Customer First “ slogan is nothing but lies. The regulatory commission has them in their sights and will soon put the squeeze on them to conform to good business practices. Wake up folks use other...
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Review
#1361263 Review #1361263 is a subjective opinion of poster.
Service
Amerigas Customer Care
Pros
  • Unethical
Cons
  • Unethical practices
Tags
  • Unethical Accounting Practices
AmeriGas in Palmetto, Florida, provides quite possibly the worst customer service of any company I've ever known of and I've worked with and been a customer of many companies. Erica and Carrie are condescending and rude with tone and they do not care one bit about...
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Review
#1358887 Review #1358887 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.0
Details
They do not care about long time employees that care and respect customers. When employees are older goodby . I hate it for customers who have no one that cares about their concerns. We call our local office no one calls you back. No one cares anymore.What happened to...
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Review
#1337277 Review #1337277 is a subjective opinion of poster.
Service
Amerigas Customer Care
Cons
  • Customer service
  • Office staff
  • Poor customer service
2.2
Details
I’ve been a customer of Amerigas for over 15 years. Today is the first time I have had a representative be so disrespectful and rude to me. Her attitude was very arrogant and condescending towards me I asked to speak to a supervisor to complain and of course was told...
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Review
#1316776 Review #1316776 is a subjective opinion of poster.
Service
Amerigas Customer Care
1.6
Details
I called local office to schedule appt as I would be a new customer I spoke to a woman named Susan Caruso at that time she scheduled to have a site survey done on my property I didn’t see a reason too have it done as I already had a prior company there and have lines,...
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1 comment
Anonymous
#1555242

They wonder why customer service sucks there.. maybe employees should keep personal affairs separate from employee to employee relationships..

Review
#1302468 Review #1302468 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
1.0
Details
Amerigas, a couple of months ago sent one of their drivers out to our property. We have not been an Amerigas customer for years and years - probably about 10 years to be exact. I was home sick and didn't think much of it when I heard the truck in the yard. The driver...
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Review
#1293900 Review #1293900 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Explained in great detail above.
Loss
$300
Preferred solution
Full refund
Looking for a way to contact anyone in a corporate position to look into these problems because we aren’t the only one in the neighborhood complaining about this issue. We are now looking to remove the gas water heater and stove because I don’t work for Amerigas and I...
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Review
#1285685 Review #1285685 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
Resolved
1.7
Details

Update by user Jul 20, 2018

I received my requested refund... no apologies, no questions asked.

Update by user Jul 20, 2018

Wonders never cease! I didn't get any apology or get asked any questions but I did get the refund I requested from Amerigas! Thank you Pissed Consumer!

Original review posted by user Jun 20, 2018

In April 2017, we purchased a mobile home in North...
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Review
#1284277 Review #1284277 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Poor customer service
Loss
$164
Preferred solution
Full refund
Tags
  • Terrible Customer Service

Amerigas in Port Charlotte, Florida - Terrible service

1.0
Details
They charge almost the double customer care the receptionist is disrespectful. Unable to resolve a simple issue. The subcontractor doesn't know their job. District manager unable to resolve
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Review
#1233039 Review #1233039 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment
This Amerigas is probably the most pathetic excuse for a propane company in placerville. If I could give zero starts I would. We used Amerigas for over a year. Always paid the bill. I decided to go out of town on vacation for a month. When I returned I noticed that the...
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Review
#1231855 Review #1231855 is a subjective opinion of poster.
Service
Amerigas Customer Care
Reason of review
Problems with payment