Product: Amerigas Customer Care Clear all filters (0 of 112 reviews match)
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Every time for the last 9 years when we come to our home Amerigas has put a lock on the valve that allows the gas to flow into our stove. I repeat it has been done EVERY TIME WITHOUT FAIL. This time however, we again called to have the lock removed and within a week...
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1.6
Product
Amerigas Customer Care
I liked
  • Nice drivers
I didn't like
  • Supervisor did not return my call
#1031084
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Just because someone can answer the phone, doesn't mean they should.The women in the Placerville office. . .Tanya or something like it, was one of the worse customer service representatives I've encountered. After 8 days of waiting for gas to be delivered I called the...
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Anonymous
Anonymous

relax women

Product
Amerigas Customer Care
I didn't like
  • Current customer service representative
#1018407
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Amerigas - Customer Care Review

Any and all experiences I have had with amerigas have been awful! The customer service department is lacking serious training and knowledge. The practices they follow are anything but customer friendly and they are thieves. They are quick to take your money but if you need any kind of service, forget it! You'll be waiting HOURS for any services rendered by amerigas. They are HORRIBLE and I can not wait to never have to deal with them again. THIEVES.
Product
Amerigas Customer Care
#1006328
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Our tank was filled on 12/9/2017 and the then emptied on 1/27/2017-They tried to tell me that this can be normal??After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they...
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Amerigas Customer Care
#998308
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I have not used my propane in over a year, so I called in December (at the end of my current tank rental period) to have the tanks removed.No response. I called a 2nd time. Got a call back a week later saying that she was getting the work order going and that there...
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1.3
Product
Amerigas Customer Care
#997348
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Amerigas rep says he is available to come right now. NO notice, im just suppose to drop everything. He then claims he attempted to call yesterday which was a lie. So he offers to come on Friday. My home is run on gas, central heat, hot water, cooking. and this company...
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Product
Amerigas Customer Care
#996512
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Why is it that when you have an emergency after hours or on a weekend that the drivers do not carry any parts on there trucks to be able to fix it?If they don't carry parts why have them come? It cost us over $200. We have been a customer since 1991 and this is the way...
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Product
Amerigas Customer Care
#985977
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I HAD SETUP WITH THEM 3 WEEKS AGO TO DELIVERY A TANK TO MY HOUSE AND THEY HAVE RESCHEDULED 3 TIMES AND STILL NO TANK SO I CANCELED TANK DELIVERY AND NOW MY DEPOSIT THEY ARE TELLING ME THAT IT WILL BE 1 WEEK BEFORE MY REFUND IS PUT BACK ON MY CARD.STAY AWAY FROM THESE...
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1.0
Product
Amerigas Customer Care
I didn't like
  • Customer service sucks and their liers
#977446
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I am completely unsatisfied.We placed an order two weeks ago and have not received a fill up. We have nothing but problems every year with you all. You are ready to take our cash but not provide the service. Every single time we call in no one answers the phone line we...
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Anonymous
Anonymous

Being a former employee of 15 years. The only way to get ANYTHING resolved is to complain on their amerigas.com site. That is forwarded to the Market/Area Manager. They give t...

Product
Amerigas Customer Care
#963775
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I switched to natural gas 1 year ago and still have not ben reimbursed by Amerigas for the propane that remains in the tank. Now if I owed them money they would be all over me. I have called the local office several times and there is always an excuse. I called the...
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Product
Amerigas Customer Care
#943770
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