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On Monday, Jan.10th I stopped by the Amerigas to office to prepay for my gas, since that is their new policy now. The office was closed becaused it snowed that day, here in Wilmongton North Carolina.

Tuesday the next day I returned to the office to prepay my for my gas and the office was open. I gave the lady arranging the delivery 312.00 dollars for 100 gallons.o problem there. She told me gas would be dilivered on thursday 2 days away.No gas was delivered Thusrsday, and when I called she informed me gas would be delivered the next thursday because of the closing Monday for snow. Oh and by the way, If I paid Am,erigas 150.00 special delivery fee they would deliver.

I say *** and I am calling my Congressman,s office Mike mcIntrye.

My name I Derrick R. Anderson and I live at 1014 Stevenson Drive wilmington North carolina.

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Anonymous
Gray, Georgia, United States #236929

We are so sorry about your situation that we copy/pasted this form letter onto your complaint. Non personalized and generic spam messages really show our customers how much we care about them. Nothing says customer service like an automated response!

Anonymous
#236761

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#236760

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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