Not resolved

I went to the local Shell station at Northside and I-35 to get a propane exchange a few weeks ago.I had a blue rhino tank but all they had were Amerigas tanks.

I needed the propane to grill so I exchanged for a filled Amerigas tank. When I placed it on my grill the tank leaked badly. I finally figured out it was the little rubber gasket in the tank nozzle. It was cracked and old.

I took the full tank back to Shell for a new one and of the 3 Amerigas tanks they had left all three of them had worn or cracked gaskets. The photo attached is the best gasket I could find in the group. Come on Amerigas. Replace the 10 cent rubber gasket each time you refill a tank.

You lost me as a customer- I'll stick with blue rhino from now on.At the Shell station even the attendant was surprised how the empty blue rhino tank gaskets looked brand new and the Amerigas empty and full tanks looked like the photo attached or much worse.

I liked: Convenience of buying propane close to home.

I didn't like: Dont change out the gaskets each time they refill a tank.

Review #1016685 is a subjective opinion of a user.

Value for money
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Additional Fees
Not specified
Reason of Review / Monetary Loss Bad quality / $20
Preferred solution I want a new gasket in my exchaged tank and a promise from Amerigas they will replace these gaskets each time they refill a tank

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Would not deliver pulled up 26 yrs I've had 25 back surgery gave every penny I had to deliver they had plenty of time before storm they don't want to get feet wet he could back in my driveway if they sent capleable of dragging hose why send them so I can run lower ever year no compassion lies and never went there this much fuel with there valve stuck says no leaks well what if there is how get to tanks they put there I gave money on my only penny I had there rude driver didn't walk arround I did and feel
Englewood, Colorado, United States #1303165
What happened it one 80 pound tank valve they brought it stuck I'm using way to much fuel this is not rt.
Cole Camp, Missouri, United States #1299589
It's not a 10 cent gasket. The rubber inside of the OPD valve is not replaceable. The entire valve needs to be replaced. I've had the same problem with blue rhino.

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