Amerigas Gas Tank Refill Reviews

1.2
(6 reviews)
Value for money
Product or Service Quality
Price Affordability
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Called Amerigas last fall for a fill-up. They charged me 3.79 a gallon. When I again need propane, I called and was offered .99 a gallon. When they came out to fill the tank, I suddenly had "an illegal hook-up". Mind you, the tank hook-up has been the same for 9 years. They refused to fill the tank. The tank has been out of inspection for years. Amerigas knows it, but never changed it out with an inspected tank. Because I am an "as...
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1.0
I didn't like
  • Bait-and-switch pricing
#949704
I have always lived where there was Natural Gas, Now I have Amerigas, when they brought the tank out I paid them $160.00 then about a month later I get a Bill for almost $200.00 for a Lock in Price, I was NEVER told about, & Taxes out the Butt, It took me 2 Years to save up the Money to get the Tank, then the driver put in 101.00 gallons & was Charged for 125 gallons or pounds.. Well I called twice last year & NEVER received any gas during...
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1.0
I liked
  • Convenience
I didn't like
  • Amerigas
#943829
Several months back I ordered 150 gallons and the apparently new driver filled it up.So, I wound up with a huge bill that I was not prepared to pay. It took me a bit to pay it off and now I am on a prepay status. To make matters worse, the new guy did not tighten the valve and who knows how many gallons leaked out over several months. When I complained about a leak someone was on site in minutes but, to my chagrin the tank was almost empty. And,...
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1.5
I liked
  • Nice drivers
I didn't like
  • Customer service and price gouging
  • Lying
  • Delivery practices
#940164
Receiving this prompted us to review what we had with our last fill up with AmeriGas in February of 2016 we were charged $4.169/Gal. of propane. So of course we signed up with the competitor. Upon calling AmeriGas to remove their tank we were advised that they would charge us $150.00 (two separate fees) to remove the tank and we would not receive a refund for the half a tank of $4.169/Gal of propane that is still in the tank. They recommend we...
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I didn't like
  • Pricing and refund policy
#924605
Amerigas are a bunch of lying cheating sons of guns and the white hall, md location have been playing games and giving us the run around in addition. We had a contract and budget billing that ended may 2016. While under contract we were on scheduled delivery every month but they never came when they were scheduled and they let our tanks run dry twice.Then they jacked up the price for the new contract year. So we told them we were not renewing....
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1.0
I liked
  • Driver attitude
I didn't like
  • Bait and switch
  • Office personal not helpful
  • Prices per gallon
#922720
I was a customer with Amerigas/ Bi-State for almost 3 years and had no complaints because I was treated very well by a person in their office re: price. Then she was transferred and I needed a refill, so called them and was given a price I thought was high. Then I checked around in Portola, CA and found another supplier with their prices ACTUALLY POSTED on their website and all prices dating back over 12 years. Their price was substantially less.
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I don't know how they stay in business, they over charge you for propane, then when you tell them you are changing companies, they call to try and intimidate you ! After being informed I was switching companies a "lady" from Amerigas called me to say I would have to either pay $400 to dig up THEIR tank for them or buy it for $200 + tax !! I have heard a few stories about people switching from Amerigas and they don't care about picking up their...
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1.5
I didn't like
  • High prices and having to call multiple times to get delivery
#904401
We were a customer with Kamps, and had to pay up front for propane that was left from previous tenant. Amerigas took over our account without our knowledge let our tank get empty then fill it in the middle of winter with prices at their peak. When we moved out had 71% of 250 gal. tank we asked for credit for, they said too bad work it out with landlord, will never use or recommend their product again. We had no signed agreement with them, no...
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I didn't like
  • Being cheated out of gas refund and poor customer service
  • No delivery when expected
#896303
are u kidding ,just called to see how much it would cost me to pick up their tank,they said 100 to pump out gas 150 if i was not a customer for 3 years and i do not get money back for the gas i have in there.and they told me 3.20 a gal to fill up in july.i called another company and its 89 cents 1.29 to lock in til may next year. tell me if this sound like u want to keep customer.i have to really laugh at you people when u say thank you You are...
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29 standard; Amerigas is 1.80 today standard. I needless to say have an install date with JC. Amerigas made no offer to keep my business (after 20 years!) Think this speaks for itself, don't really have another thirty words of rant. Oh, maybe I do--$65.00 per year for tank rental and maintenance, and the tank has never been maintained, an eyesore in my front yard--need I say more--premium price for poor service, a shame because the employees...
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2.2
I liked
  • Driver attitude
  • Field service technicians
I didn't like
  • Office personal not helpful
  • Theit pricing is unfair
  • Bs corporate script
#868798