Manufacturer: Amerigas Category: Tank Refill Clear all filters (13 of 13 reviews match)
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Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees. Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my account to collections for the lock-in fee that i never agreed to. Disputed that in writing but what credit damage did they do? Went to another company and had Amerigas pick up their...
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1.2
#1000744
Amerigas does poorly with low income people. I had to have gas 2 weeks before Oct. when Leap service's begin assisting people. I was new to the area and didn't realize how this program works. The secretary didn't have the courtesy to inform me that the Leap would start in 2 weeks. I was having a hard time paying the full payment so they broke it up into payments. I had Leap the year before so it should have shown on my account. I ordered the...
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Anonymous

Anonymous That is the most disgusting thing I have read all day . I am so sorry that you are forced to live this way at the mercy of the unmerciful. I hope you will take your problem t...

1.9
I didn't like
  • Fees
#995581
Called Amerigas last fall for a fill-up. They charged me 3.79 a gallon. When I again need propane, I called and was offered .99 a gallon. When they came out to fill the tank, I suddenly had "an illegal hook-up". Mind you, the tank hook-up has been the same for 9 years. They refused to fill the tank. The tank has been out of inspection for years. Amerigas knows it, but never changed it out with an inspected tank. Because I am an "as...
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1.0
I didn't like
  • Bait-and-switch pricing
#949704
I have always lived where there was Natural Gas, Now I have Amerigas, when they brought the tank out I paid them $160.00 then about a month later I get a Bill for almost $200.00 for a Lock in Price, I was NEVER told about, & Taxes out the Butt, It took me 2 Years to save up the Money to get the Tank, then the driver put in 101.00 gallons & was Charged for 125 gallons or pounds.. Well I called twice last year & NEVER received any gas during...
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1.0
I liked
  • Convenience
I didn't like
  • Amerigas
#943829
Several months back I ordered 150 gallons and the apparently new driver filled it up.So, I wound up with a huge bill that I was not prepared to pay. It took me a bit to pay it off and now I am on a prepay status. To make matters worse, the new guy did not tighten the valve and who knows how many gallons leaked out over several months. When I complained about a leak someone was on site in minutes but, to my chagrin the tank was almost empty. And,...
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1.5
I liked
  • Nice drivers
I didn't like
  • Customer service and price gouging
  • Delivery practices
  • Lying
#940164
Receiving this prompted us to review what we had with our last fill up with AmeriGas in February of 2016 we were charged $4.169/Gal. of propane. So of course we signed up with the competitor. Upon calling AmeriGas to remove their tank we were advised that they would charge us $150.00 (two separate fees) to remove the tank and we would not receive a refund for the half a tank of $4.169/Gal of propane that is still in the tank. They recommend we...
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Anonymous

Anonymous I tried to drop amerigas and they told me no refund on gas in the bottle and that I had to pay the 73 dollars that they just put in. Or use the gas up. No refunds....

I didn't like
  • Pricing and refund policy
#924605
Amerigas are a bunch of lying cheating sons of guns and the white hall, md location have been playing games and giving us the run around in addition. We had a contract and budget billing that ended may 2016. While under contract we were on scheduled delivery every month but they never came when they were scheduled and they let our tanks run dry twice.Then they jacked up the price for the new contract year. So we told them we were not renewing....
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1.0
I liked
  • Driver attitude
I didn't like
  • Delivery practices
  • Office personal not helpful
  • Inflated propane gas price
#922720
I was a customer with Amerigas/ Bi-State for almost 3 years and had no complaints because I was treated very well by a person in their office re: price. Then she was transferred and I needed a refill, so called them and was given a price I thought was high. Then I checked around in Portola, CA and found another supplier with their prices ACTUALLY POSTED on their website and all prices dating back over 12 years. Their price was substantially less.
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I don't know how they stay in business, they over charge you for propane, then when you tell them you are changing companies, they call to try and intimidate you ! After being informed I was switching companies a "lady" from Amerigas called me to say I would have to either pay $400 to dig up THEIR tank for them or buy it for $200 + tax !! I have heard a few stories about people switching from Amerigas and they don't care about picking up their...
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Anonymous

Anonymous Same here Wilton, NY except they are charging me 400 to buy it and keep it in the ground. They have been overcharging me for years. Stealing really. Charging 4 times what oth...

1.5
I didn't like
  • High prices and having to call multiple times to get delivery
#904401
We were a customer with Kamps, and had to pay up front for propane that was left from previous tenant. Amerigas took over our account without our knowledge let our tank get empty then fill it in the middle of winter with prices at their peak. When we moved out had 71% of 250 gal. tank we asked for credit for, they said too bad work it out with landlord, will never use or recommend their product again. We had no signed agreement with them, no...
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h.kitchener

h.kitchener Legal responsibility is with the property owner, not a tenant. Yes, you are out of luck. Amerigas is correct.

I didn't like
  • No delivery when expected
  • Being cheated out of gas refund and poor customer service
#896303