Manufacturer: Amerigas Category: Tank Refill Clear all filters (15 of 15 reviews match)
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We called AmeriGas in June of 2016 when an error occurred on our account. We had received an automatic delivery of Propane that we had not requested nor authorized. Keep in mind, everything in our home with the exception of the pool Jacuzzi is electric. Living in...
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1.0
I didn't like
  • Customer service does not document accounts properly
#1005454
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Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees. Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my...
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Anonymous

Anonymous stop complaining

1.2
#1000744
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Amerigas does poorly with low income people. I had to have gas 2 weeks before Oct. when Leap service's begin assisting people. I was new to the area and didn't realize how this program works. The secretary didn't have the courtesy to inform me that the Leap would...
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Anonymous

Anonymous That is the most disgusting thing I have read all day . I am so sorry that you are forced to live this way at the mercy of the unmerciful. I hope you will take your problem t...

1.9
I didn't like
  • Fees
#995581
Reply to reviews
Too many charges, fees, price gouging for gas. Only had Amerigas one year and the price per gallon was quoted as $1.89/ gal after their $69.99 fee to lock in. Neighbor was quoted $2.20/ gal after lock in fee. Another neighbor was quoted $1.59/ gal. Received a bill for...
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1.4
#956186
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Called Amerigas last fall for a fill-up. They charged me 3.79 a gallon. When I again need propane, I called and was offered .99 a gallon. When they came out to fill the tank, I suddenly had "an illegal hook-up". Mind you, the tank hook-up has been the same for 9...
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1.0
I didn't like
  • Bait-and-switch pricing
#949704
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I have always lived where there was Natural Gas, Now I have Amerigas, when they brought the tank out I paid them $160.00 then about a month later I get a Bill for almost $200.00 for a Lock in Price, I was NEVER told about, & Taxes out the Butt, It took me 2 Years to...
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1.0
I liked
  • Convenience
I didn't like
  • Amerigas
#943829
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Several months back I ordered 150 gallons and the apparently new driver filled it up.So, I wound up with a huge bill that I was not prepared to pay. It took me a bit to pay it off and now I am on a prepay status. To make matters worse, the new guy did not tighten the...
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1.5
I liked
  • Nice drivers
I didn't like
  • Lying
  • Customer service and price gouging
  • Delivery practices
#940164
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Receiving this prompted us to review what we had with our last fill up with AmeriGas in February of 2016 we were charged $4.169/Gal. of propane. So of course we signed up with the competitor. Upon calling AmeriGas to remove their tank we were advised that they would...
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Anonymous

Anonymous I tried to drop amerigas and they told me no refund on gas in the bottle and that I had to pay the 73 dollars that they just put in. Or use the gas up. No refunds....

I didn't like
  • Pricing and refund policy
#924605
Reply to reviews
Amerigas are a bunch of lying cheating sons of guns and the white hall, md location have been playing games and giving us the run around in addition. We had a contract and budget billing that ended may 2016. While under contract we were on scheduled delivery every...
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1.0
I liked
  • Driver attitude
I didn't like
  • Inflated propane gas price
  • Office personal not helpful
  • Bait and switch
#922720
Reply to reviews
I was a customer with Amerigas/ Bi-State for almost 3 years and had no complaints because I was treated very well by a person in their office re: price. Then she was transferred and I needed a refill, so called them and was given a price I thought was high. Then I...
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