Just recently rid myself of Amerigas. Their prices are more than twice the nearest competitor, service is slow, many hidden fees.
Called them to see about a price reduction and i was told i could "optionally" lock in a price. I declined that option, and they sent my account to collections for the lock-in fee that i never agreed to. Disputed that in writing but what credit damage did they do? Went to another company and had Amerigas pick up their empty tank.
They tried to invoice me $159 for a "pump and restock" fee, for a tank with 0% in it. Then they tried to bill $59 for a "service call" to simply pick it up. I refused to pay that pirate hostage fee, told them I've NEVER seen any gas company try this ***.
That fee was magically waived. VERY poor company, horrible business.
Product or Service Mentioned: Amerigas Gas Tank Refill.
Reason of review: Pricing issue.