Marshall, Virginia
Not resolved
0 comments

We use to own our own tank. Thru big business buy outs of the small companies we ended up with Amerigas.

Our son had his propane company fill our tank so he could pay our gas bill with his cheap rate. He lives next door and thought he'd do his elderly parents a good deed. We found out we have been charged for "tank rental" several times. When we called about the rental charge they told us they must come out for the tank immediately.

They never gave us a change to use the 65% propane we had in the tank. We are now billed for "pump out / restocking" / "tank pick-up" charges $136.73. They refuse to pay for the propane that was in the tank. I feel Amerigas White Hall MD stole our gas because she said they are selling it.

I have a photo of the tank with 65% gas on my phone but not on my computer here. BIG BUSINESS "taking" from helpless people just because they can.

Product or Service Mentioned: Amerigas Gas Tank Refill.

Reason of review: Pricing issue.

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