I have been dealing with the Amerigas Cuba, Missouri plant only a short time but, am exceedingly displeased with their customer service. They had water in the gas and after changing the regulators 3 or 4 times the brought out a small temporary tank.
I was told by the manager, Joe, to contact them when the gauge on the tank reached 40%. I contacted them as instructed and waited 3 days before I called again and left a message as the office was closed. I waited to receive a response and got none so I called again. The Darlene, the female canine, answered and I inquired about my request for service.
Her flippant response was that is should be delivered that afternoon.
In every dealing with this outfit I have had to go to extraordinary lengths to receive the customer service which you people proclaim at every contact. Darling Darlene’s customer service is less than poor it is nonexistent.
Product or Service Mentioned: Amerigas Gas Tank Refill.
Reason of review: Poor customer service.