Here in Ocala, FL, the customer service people are VERY rude, esp. the one by the name of Karen.
We were scheduled for a delivery and according to them, we were out so they locked it. We called them back and the rude woman by the name of Karen was smug and did not offer any care or concern, except that we pay up in order to have the gas turned on.
Since there is a regulation that requires a gas check be performed, they make sure to exploit it as much as possible by over-charging to make it happen...
basically, anyone having to have this happen will pay out the nose and there is NOTHING anyone can do about it... except for them to come and take your tank away.
Product or Service Mentioned: Amerigas Customer Care.