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I have had Amerigas since Level was purchased about 6 years now. Every year I have to call the and talk the down on the price per gallon for pre-buy.

this year I called a couple other places and got $1.85- 1.90 a gal. I told the $2.90 was too high. They gave me the run around and called back the next day with a $2.15/9 gal price. I buy 1000 gal each year so you do the math.

They stated that i would have till Friday to make my decision on locking in at that. Friday came and I saw a delivery notice on my door, they filled the tank at 2.90 a gallon. I called them and they acted like they did not know anything about it??Then Asked if I would like to lock in at 2.15 to for the pre-buy. I had to take it due to their costs to remove their own tank and pump it out.

Next year I am locking the tank in the spring and telling them to come get it. What a crappy way to do business, STAY AWAY FROM THEM!!!

Monetary Loss: $340.

Company wrote 0 public responses to the review from Oct 15, 2010.
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Anonymous
#231813

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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