Greenville, South Carolina
Not resolved

AmeriGas on line payment system sucks.I have had to make the last two month payments by phone.They do not have the information for a complete statement.

The system will not except my payment or give any idea that it was rejected or excepted.Every time I call them all I get is leave a message. They also will not except my e-mails. I even tried talking with local office and they could not help me. But their deliver has always been very good.

Does anyone know how to contact their customer service other then by phone??Thanks

Review about: Amerigas Customer Care.

Had an Experience with Amerigas?

Write a review


Comment as anonymous or
Terms of Service
Post Comment

I also have had problem with online billing

mostly when they first started it. Then all

was well til today. I am on the smart Pay

and auto pay and they have messed this up.

the local office tells me to call corporate

and corporate tells me to call the local offic.

funny that neither can get we back to where my billing was correct. It is one big mess.

David Spear

I agree Ameragas has a terrible setup to pay bills I have an online account.

Tried to find it and it's impossible.Tried to call got the usual 6-7 options with no real person and then was was informed the office is closed.

Have 8 accounts with other Companies with little or no problems.Ameragas should get it's act togrter or I will begin looking for another supplier.


What a terrible company.You have never fixed my incorrect bill.

Corporate finally personally called me to find out why there are so many problems with the local office and its billing. How about the rep never returns phone calls and sends out inaccurate statements? How does the price of gas double in two months? IT DOESN'T!


Glenn Lantz

The online billing and payment system has to be the hardest system ever designed to navigate. I doubt the designers have ever tried to use it. They need to remember KISS (Keep It Simple ***).

Erode, Tamil Nadu, India #250787


Amerigas, Your Customer Servic

Your new online billing system is the worst I've ever seen.I pay everything online and since you rolled out this system in November 2010, it has NEVER WORKED.

It is so bad I am seriously considering switching to another supplier. New customers, you have been warned.

And don't bother with your nice little customer service reply.Just FIX YOUR SYSTEM.

AmeriGas Customer Service

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas.AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You.AmeriGas Customer Service.

You May Also Like

Review about Amerigas Residential Propane Services from Ahwahnee, California Amerigas "A driver drove through a gate onto a side yard to make his delivery, other drivers delivered from the road, this driver drove over an antique gate that was laying..." Read more Utilities Inc - Have there been any class action lawsuits against Utilities, Inc. for ripping consumers off. Utilities Inc "The young man came out, tested my water in front of me. Nothing came up. However, several times now I have noticed a real problem with bacteria, sediment and rust..." Read more House Of Energy Is Bad Energy!  Do Not Do Business With Them! House Of Energy "Back on Wednesday, October 14, 2015, I paid $40.37 cents in U.S. Dollars to buy a Necklace With A Very Special Stone To Bring Out Positive Energy and boy What..." Read more Aqua America - Aqua's definition of a medical emergency Aqua America "I have a disabled brother in my home. I recieved a shut off notivce because I forgot to pay my bill. I paid my bill on the 28th so my..." Read more Cole Haan - Does not care about quality or customer service Cole Haan "I bought a Preston Brief bag from in November of 2016. In June of 2017, the strap metal piece fell off. Since this bag is under "warranty" and Cole..." Read more Lazada Malaysia - Lazada bad Customer Services Lazada Malaysia "1. Chat CS cancelled my order and deny mistake. **I have chat records as proof. 2. Email to CS, log complaint politely, but has been ignored too. They purposely help/cover..." Read more Bad boy furniture is junk   DONT BUY Bad Boy Furniture " Badboy furniture is horrible to deal with ive been dealing with them for weeks ive spent 3900 on a house of crappy *** garbage furniture i have a sofa..." Read more Foundation For An Independent Tomorrow - Truth From The Streets of Las Vegas From A Felon's Experience 2017 Foundation For An Independent Tomorrow "If you looking for IT work or to be funded for decent IT training/job opportunity, this is not the company to deal with! Here is a client they insulted/didn't keep..." Read more