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Update: After a stern email to Barry Powell, District Manager, and doing my calculations in print, I received a refund of $80.66. Wow!

Big difference in me owing $48. However, I also requested an invoice for the return of the 250 gallon tank which was not in my list of invoices or documents online. I got that invoice showing the tank returned and a refund of $95. Where did that get credited?

I cannot find it, and I have no refund for that. Still fighting for it. Although I have gotten some refund, it is the principal that they thought I would just curl up in a ball and *** thumb.

Not happening. I will update as I hear anything.

Reason of review: Return, Exchange or Cancellation Policy.

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Think a majority of their profit is from cheating customers. Sneaky.

Never saw such difficulty in purchasing goods. Should be simple. Deceptive people. Never straight answers.

Hidden fees.

Never saw a company with such bad reviews. Great website.

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