Cochranville, Pennsylvania
Not resolved
2 comments

AmeriGas charged me double the going rate for fuel.

When I canceled my account they tried to charge "rent" for their tanks, which they had been told to pick up months ago.

Trying to call customer service resulted in a classic run-around. First talk to service, then "need to talk to manager" but "he's not in."

Now they have doubled their rent with a "late" fee, have dunned me with repeated telephone calls and letters.

These robber barons have taken over former family-run businesses and turned them into monsters.

This sector needs government regulation, but meanwhile I'm filing complaint with the Attorney General's office.

Product or Service Mentioned: Amerigas Account.

Company wrote 0 private or public responses to the review from Dec 08, 2010.
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Anonymous
#231751

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
Ashton-Under-Lyne, England, United Kingdom #222039

Yes, Amerigas is a complete scam. Once we got our tank on your property own you. We are laughing at you all the way to the bank.

Merry Christmas!

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