Product: Amerigas Propane Tank Refill Clear all filters (56 of 56 reviews match)
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Amerigas in Marianna, Florida - Very pissed

1.0
Details
I am so mad. I will be calling corporate Monday morning. My gas was paid fir tuesday in our local office and was told we would have it today. Not!!! So i called the after hrs number was told they would bring it tonight but would be 150.00 plus 75.00 service fee.amerigas sucks! And the 2 women in our local office are so rude!
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Review
#1163206 Review #1163206 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Problem with delivery
1.0
Details
About a year after Amerigas purchased the local Empire Gas Company. My prices per gallon have steadily risen to be at least a min. of a Dollar more than other local companies were charging. I was charged $2.39 for one fill up and called in and complained and the lady...
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Review
#1161902 Review #1161902 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Customer service and price gouging
Reason of review
Pricing issue
1.5
Details

Update by user Dec 18, 2017

We finally got our fill after 2 weeks without hot water. We were told we had insurance against this in our contract so there would be no charge, but now trying to charge us for all but the 150 of the first gallons on the new refill next time we need it. The full fill...

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Review
#1138644 Review #1138644 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Delivery practices
  • Customer service and price gouging
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Amerigas in Culpeper, Virginia - *** poor

Wants to charge rental on tank because I didn't buy enough propane. 325gal and needed to buy half of tank size 162.50.replaced our hot water tank with electric and stove and central air and heat and our propane heater is back up heat when it gets 20degree and below. I have lived here since 1998. My husband and I gets social security.
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Review
#1125598 Review #1125598 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
1.0
Details
i recently called to have propane delivered. we got 130 gallons on sept 13. sept 16th we got a bill 30 days late for 584$. two days later i get another bill 60 days late for 640 and some change. so i call my local office to talk over my bill as to why 130 gallons of...
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1 comment
Anonymous
#1757433

They keep changing purchase requirements also. Always to their benefit of course

Review
#1125054 Review #1125054 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Inflated propane gas price
  • Inflated propane gas prices of the last 10 years
Reason of review
Pricing issue
Preferred solution
Full refund
When I was about to pay the invoice for the propane gas I received at the business, I realized that they charged to much, and after I called they say there was a miscalculation, but that I was charge a very good prices in the other invoices. They state that later on...
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Review
#1114478 Review #1114478 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue
1.1
Details
Called for a fill up before the storm and they said no but on or before 9/18.They never showed up and missed a second date too. I told them I wanted to buy the in ground tank and they said no! They would sell me a new one but not the one I had. They wanted over twice...
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Review
#1104092 Review #1104092 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Costumer service
Reason of review
Poor customer service
Loss
$700
Preferred solution
Sell me the tank that is in my yard and let's part ways.
1.0
Details
Amerigas didn't have a plan of any kind! 2 other propane companies said they could deliver but not to Amerigas tanks. Amerigas wouldn't answer the phone. And the customer service number had no status and just said the Orlando office didn't have phone service. How do...
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2 comments
Anonymous
#1414707

Having an ER now - broken tank gauge - which they haven't handed, below freezing no propane- no one on phones for over an hour at the "ER number" It's a joke. My local office - complete opposite.

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Review
#1103054 Review #1103054 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Amerigas
  • Delivery and customer care
Reason of review
Poor customer service
Loss
$100
Preferred solution
Let the company propose a solution
1.9
Details
Amerigas refused so i told them to pick up my tank, which was full. They did so. I chose to close my account with them. They refused to refund the money for the propane in which I paid for. I find this appalling and unprofessional from a business standpoint. When they...
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Review
#1089373 Review #1089373 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Return, Exchange or Cancellation Policy
where do I start I am on I don't feel well I guess that beats feel during the winter while it's two dollars more a gallon for the propane because that's all that happens I call during summer months to get filled up always got an excuse can't make it out till the...
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Review
#1085118 Review #1085118 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue