Product: Amerigas Propane Tank Refill Clear all filters (56 of 56 reviews match)
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Amerigas - Horrible company do not use RUN!!

1.0
Details
They are completely ignoring and not responding to several attempts to contact them regarding an issue.
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Review
#1678834 Review #1678834 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • I am disappointed and feel abused
Reason of review
Service Indis not ask for!! Was charged
Loss
$230
Preferred solution
Full refund

Amerigas in East Stroudsburg, Pennsylvania - Worse gas company in creation.

1.0
Details
I am a senior on auto delivery. They “forgot” my delivery 4 times, twice creating a dangerous situation where in zero degree weather the heat went off and the smell of sulfur as a gas warning went through my home. Once I had to leave for a hotel or freeze to death. For this they sent me $50 and a note. They take more than 400 per month for this service. Now they tell me I have to pay them $2,000 to take out their tank. Even if I get someone to dig it out, after viololating my contract. This is time for court. We should have a class action suit and name the builders who worked with them and armed us up like Toll Brothers.
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Review
#1673884 Review #1673884 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill

Amerigas in Glenwood Springs, Colorado - Overfilling deliveries

1.8
Details
Have 2 1000 gal tanks for propane. At 46% they delivered DEC 2018, Feb 2019, Mar 2019 for ~$6,000.00. At age 77 retired 18 yrs living off savings, no income, can't afford cash flow. Worked with company to make changes. Maybe this will happen. I have supply and demand data for 18 years. I presented data that suggested a leak. A leak in one tank was found. How much? On 7/2 my check for complete balance was cashed by company. They sent a notice 7/7, received 7/13 showing no credit for this payment and now charging $38.92 late fee. Poor bookkeeping on their part. I won't pay late fee.
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Review
#1587167 Review #1587167 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Problems with payment
Loss
$39
Preferred solution
Install modern bookkeeping software

Amerigas - Rhinelander office

4.0
Details
Trying to reach local office in Rhinelander WI. There call center says they are closed today and I'm trying to check my delivery. Why would they be closed on the busiest season of the year.
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Review
#1552553 Review #1552553 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Not in office
Preferred solution
Have someone on call in the local office to confirm my delivery

Amerigas - 2 grills and done

I grilled just 2 times and tank emptied. I turned off the tank after 1st use and after second use, i just finished grilling just before it *** off. A total ripp off. Wtf
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Review
#1526000 Review #1526000 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Bad quality
1.0
Details
Amerigas' customer service is the worst I have seen outside of cable providers. They do not communicate. I paid them to deliver propane. They told me it would be 7-10 days, but I could pay a ridiculous fee to get it faster. I told them I was getting low, so I turned...
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Review
#1489932 Review #1489932 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Not a user friendly company
  • Business practices
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Unlock my property
Tags
  • Hostile

Amerigas in Lima, Ohio - Bad service

1.0
Details
I was unaware that the Springfield Amerigas had closed, they were very efficient. When I called the Springfield number I was connected to someone in Gallatin, TN, that said she had to e-mail someone in Red Boiling Springs, TN to get me on a list for a gas delivery, because they just have two trucks that cover Robertson, and sumner and Montgomery counties. This is ridiculous. I was told by the lady in Gallatin, I should call when my tank is 30%, I never had to do that when the Springfield office was opened. By the way what happened to the Springfield office?
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Review
#1487940 Review #1487940 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service
Resolved
4.3
Details

Update by user Oct 03

Issue with Amerigas was resolved. Manager at local amerigas contacted me personally, apologized for the high pricing and gave me a credit. He also stated that i would get better pricing for being a long time customer and the next fill up was at the average day rate...

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Review
#1450694 Review #1450694 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue

Amerigas in Saint George, Utah - Never full and now leaked gas put of valve so empty again

1.0
Details
Never get full tank amd run out in 2 days Now this one leaked out all gas from valve
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Review
#1450180 Review #1450180 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Damaged or defective

Contact Amerigas Customer Service

Mailing Address:
AmeriGas Propane, Inc.
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Reviews

  1. 274 reviews
  2. 96 reviews
  3. 32 reviews
  4. 8 reviews
  5. 4 reviews
Amerigas reviews
1.0
Details
I have a Toll Brothers house built in 2010. I was told I had to use America’s, I am sure there was a kick back. We have 500 gallon tanks and were told we could not change for at least 5 years. Now I want to take out their tank and use another company. Even though I...
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1 comment
Anonymous
#1630081

Let me be clear that I am speaking about Amerigas !! Propane company.

Terri led to seniors. I am a senior on a monthly payment plan Nd although the bill is always paid on to E and often far more than propane used or delivered, they often “forget” my propane leaving me to freeze once for days and have to wait for inspection because they forget to send my propane.

I got a sorry once and $50. They have done it again twice!

Review
#1445839 Review #1445839 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue