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Don't call amerigas for propane they are crooked.

1.4
Details
AmeriGas filled my tank for 1.18 /gal. when I went to pay the bill the mail came in with a new bill for 107 dollars more than the propane price. so I stopped. I have not used any propane. I told them to take back the propane and the tank and that I don't want anything to do with them. they keep billing me with late charges. now i'm getting calls from bill collectors and every month AmeriGas sends me a new bill with another increase.
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Review
#1772842 Review #1772842 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Customer service does not document accounts properly
  • Not correct amount delivered
  • Return policy
Reason of review
Return, Exchange or Cancellation Policy
Loss
$500
Preferred solution
Let the company propose a solution
Tags
  • Rural area
  • PROPANE DEALER

Im fine with them | Amerigas in Killingworth, Connecticut

3.7
Details
The women on the phone are awesome. The problem I have is i recently was below 10 pounds. Im on heat assistance for propane. So now i shut it and using heaters because you have to wait 7 to 10 days. My dogs and i are freezing because its been very cold, and they dont care. I called last Tuesday and they are coming xmas eve. Thats the only thing i hate about company.
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Review
#1739191 Review #1739191 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Pros
  • Customer service awesome
Cons
  • Delivery sooner
Reason of review
7 to 10 day waiting period it sucks
Preferred solution
Faster delivery

Horrible company do not use RUN!! | Amerigas

1.0
Details
They are completely ignoring and not responding to several attempts to contact them regarding an issue.
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Review
#1678834 Review #1678834 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • I am disappointed and feel abused
Reason of review
Service Indis not ask for!! Was charged
Loss
$230
Preferred solution
Full refund

Worse gas company in creation. | Amerigas in East Stroudsburg, Pennsylvania

1.0
Details
I am a senior on auto delivery. They “forgot” my delivery 4 times, twice creating a dangerous situation where in zero degree weather the heat went off and the smell of sulfur as a gas warning went through my home. Once I had to leave for a hotel or freeze to death. For this they sent me $50 and a note. They take more than 400 per month for this service. Now they tell me I have to pay them $2,000 to take out their tank. Even if I get someone to dig it out, after viololating my contract. This is time for court. We should have a class action suit and name the builders who worked with them and armed us up like Toll Brothers.
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Review
#1673884 Review #1673884 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill

Overfilling deliveries | Amerigas in Glenwood Springs, Colorado

1.8
Details
Have 2 1000 gal tanks for propane. At 46% they delivered DEC 2018, Feb 2019, Mar 2019 for ~$6,000.00. At age 77 retired 18 yrs living off savings, no income, can't afford cash flow. Worked with company to make changes. Maybe this will happen. I have supply and demand data for 18 years. I presented data that suggested a leak. A leak in one tank was found. How much? On 7/2 my check for complete balance was cashed by company. They sent a notice 7/7, received 7/13 showing no credit for this payment and now charging $38.92 late fee. Poor bookkeeping on their part. I won't pay late fee.
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Review
#1587167 Review #1587167 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Problems with payment
Loss
$39
Preferred solution
Install modern bookkeeping software

Rhinelander office | Amerigas

4.0
Details
Trying to reach local office in Rhinelander WI. There call center says they are closed today and I'm trying to check my delivery. Why would they be closed on the busiest season of the year.
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Review
#1552553 Review #1552553 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Not in office
Preferred solution
Have someone on call in the local office to confirm my delivery

2 grills and done | Amerigas

I grilled just 2 times and tank emptied. I turned off the tank after 1st use and after second use, i just finished grilling just before it *** off. A total ripp off. Wtf
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Review
#1526000 Review #1526000 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Bad quality
1.0
Details
Amerigas' customer service is the worst I have seen outside of cable providers. They do not communicate. I paid them to deliver propane. They told me it would be 7-10 days, but I could pay a ridiculous fee to get it faster. I told them I was getting low, so I turned...
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Review
#1489932 Review #1489932 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Cons
  • Business practices
  • Not a user friendly company
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Unlock my property
Tags
  • Hostile

Bad service | Amerigas in Lima, Ohio

1.0
Details
I was unaware that the Springfield Amerigas had closed, they were very efficient. When I called the Springfield number I was connected to someone in Gallatin, TN, that said she had to e-mail someone in Red Boiling Springs, TN to get me on a list for a gas delivery, because they just have two trucks that cover Robertson, and sumner and Montgomery counties. This is ridiculous. I was told by the lady in Gallatin, I should call when my tank is 30%, I never had to do that when the Springfield office was opened. By the way what happened to the Springfield office?
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Review
#1487940 Review #1487940 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Poor customer service

Amerigas Reviews

  1. 282 reviews
  2. 96 reviews
  3. 32 reviews
  4. 9 reviews
  5. 5 reviews
Amerigas reviews
4.3
Details

Update by user Oct 03, 2019

Issue with Amerigas was resolved. Manager at local amerigas contacted me personally, apologized for the high pricing and gave me a credit. He also stated that i would get better pricing for being a long time customer and the next fill up was at the average day rate...

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Resolved
Review
#1450694 Review #1450694 is a subjective opinion of poster.
Service
Amerigas Propane Tank Refill
Reason of review
Pricing issue