Product: Amerigas Propane Tank Refill Clear all filters (0 of 38 reviews match)
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I called on Tuesday October 30th and ordered propane. I paid for 310 gallons @ a cost of $2.3364193 per gallon = $724.29. Your company delivered on Friday November 2, only to put in 296.8 gallons! The difference of 13.2 gallons at a cost of $30.84. I received no phone...
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1.0
Product
Amerigas Propane Tank Refill
I didn't like
  • Overpayment
  • Not correct amount delivered
  • Lack of communication
#1393828
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Amerigas - Excellent customer service

Negative: Purchased refill in automatic station and valve did not function Positive: returned back to station and called service number. They reviewed purchase data and exchanged without any problem
5.0
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Customer service
Exchange, Refund and Cancellation Policy
Product or Service Quality
Product
Amerigas Propane Tank Refill
#1333881
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15 CALLS FOR ROOMATE TO RECEIVE HER REFUND ONLY TO FIND OUT THEY HAD LET THE LANDLORD PUT MULTIPLE ITEMS ON HER ACCOUNT. HE WAS NEVER AUTHORIZED TO PUT ANYTHING ON HER ACCOUNT. 15 CALLS, 9 MONTHS, INCLUDING CALLS TO REGIONAL MANAGER CHECK WAS (LOST IN THE MAIL) PICKED...
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Amerigas Propane Tank Refill
I liked
  • Propane
#1279294
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17 a gal for propane in July - refilled the next March for 4.20. When I called to question it, I was told they would re-bill it at 3.99. They never did so I called back two weeks later to ask. I spoke to Dee and she was unbelieveable. She first told me there was NO...
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h.kitchener
h.kitchener

The price they charge customers is based on the price they pay, which changes at least yearly, often-times more often. Look around and find another propane supplier who got a ...

1.3
Product
Amerigas Propane Tank Refill
I didn't like
  • Incredible poor customer service
#1226907
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Got charged for my propane and realized I was being charged $1 more per gallon then the national average.This rang true when I called several other suppliers and confirmed this.I call to cancel my service and they say they don't payback for propane left in the tanks.Ok...
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h.kitchener
h.kitchener

Take a look at the contract you signed back when and see if it mentions a charge for tank removal. If so, pay them but if not, then don't. Never pay for something you don't ow...

1.0
Product
Amerigas Propane Tank Refill
#1220079
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Amerigas Never returns calls. emails, NOTHING!! You have to threaten them to even get anyone on the phone. I have went in person beacause they are down the street & they Hide there customer service people. Unless you get Load they act like everyone is busy or gone!...
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1.5
Product
Amerigas Propane Tank Refill
I liked
  • Delivery people are great
I didn't like
  • Theit pricing is unfair
#1203580
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Been with them for several years,buy my propane in bulk,always pay on time and they tried to price gouge me.Bad mistake! Trying to charge me $1 more per gallon and then give me some BS excuse.I canecel my service and they say they don't refund for what's left in...
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h.kitchener
h.kitchener

You don't say what the $60 charge was for but I assume it was a charge for picking up the tank. I have never heard of a company not paying you for the propane remaining in a t...

1.4
Product
Amerigas Propane Tank Refill
#1175278
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I order and paid in full $800 of propane over 2 weeks ago and still no show. I pay for at will calling. They should pay me for interest on my money. I would never recommend this company to anyone. I have Never seen or heard anything good from this company. They just...
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1.0
Chester, California
Product
Amerigas Propane Tank Refill
I didn't like
  • Lack of service
#1171323
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Amerigas - Horrible customer service! Two weeks still no propane!

I ordered propane 1/3 paid cash told them I had no propane and a 5 and 7 year old in my home. Was given a delivery period between 1/3 and 1/11 today is now 1/15 and still no propane. Had below zero temps and now have broken water lines. Have called virtually every day and am told not on the delivery list yet. Seriously this is an emergency two weeks no heat, kids displaced from home and school, and now broken water lines. All I keep getting are excuses. Worst company ever for propane!
1.0
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Billing Practices
Customer service
Price Affordability
Reliability
Staff
Value for money
Product
Amerigas Propane Tank Refill
#1169762
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We have called for the last two weeks for delivery and keep getting put off.They were to deliver by 1/12/2018, but then changed to delivery Friday the 19th. We are down to less than 20% and cannot last till Friday. We get no satisfaction from the national office and...
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Product
Amerigas Propane Tank Refill
#1169320
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