11/8/2011 - 124 gallon tank filled and locked off - gallons delivered 98.7
Tank gauge read 10% (* reported several times over the last 3 years of 6 years being a customer gauge inaccurate) No reason to lock off tank - filled 98.7 gallons - plenty of propane left before tank empty
11/10/11 called about tank being locked off - informed we would be charged $100 to unlock tank - informed Amerigas to cancel service - AG informed us they would be out to pick up tank - Fee $100.00
11/17/11 called AG inquiring as to when tank would be picked up - was told there was a delay due to busy season and it would be 2-3 weeks and that AG had 30days to pick up tank
11/22/11 new service moved AG tank aside
12/14/11 called AG to inquire as to when tank would be picked up - over 30 days (*AG now in violation of contractual agreement) We were informed they were busy and would not be picked up anytime soon - had a discussion that the tank was full and unless in driveway where crane truck could it pick up that it would take 2 people to pick up tank and due to busy season tank would not be picked up anytime soon.
We moved the tank to driveway so Amerigas could use their crane truck with one drive - still have not picked up tank
1/1/2012 tank still not removed - We are willing to pay our adjusted bill when tank removed from property - Since Amerigas has not removed their tank with in the 30 days as contractual agreement states they are therefore using our property for storage and appropriate fees will be accessed.