Product: Amerigas Residential Gas Supply Clear all filters (51 of 51 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:

Amerigas Residential Gas Supply Review

2.0
Details
Amerigas is ripping customers with the almost triple increase in monthly meter fee. I'll soon be rid of the gas appliances.
View full review
Review
#849344 Review #849344 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
I was on an auto fill-up and payment plan for many years and still nearly ran out of propane on 3 separate occasions. You can bet AmeriGas took money from my account each month regularly, but to monitor the tank as part of the plan seemed too much for them to handle....
View full review
Review
#842804 Review #842804 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • Field service technicians
Reason of review
Poor customer service
2.1
Details
I have to admit after two years of taking over my family home after my mother past I started to question the Amerigas bill. Their prices per gallon are double than other companies plus the amount to rent the tank is more than what other companies charge (at least...
View full review
1 comment
Anonymous
#1155135

Try a local family owned supplier such as Revere or Capitol.

Review
#840064 Review #840064 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • Auto delivery
Cons
  • Prices per gallon
Reason of review
Pricing issue
Loss
$600
Preferred solution
Let the company propose a solution
Tags
  • Tank
1.0
Details
We did business with Amerigas for 17 years. The only complaint I had up until a year ago was trouble with a driver. He was very rude when he came out on a emergency call when my propane tank backed up and filled my home with fumes. This past year has been a complete...
View full review
Review
#836101 Review #836101 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment
1.0
Details
thinking that they charged existing customers more because they can since propane isn't regulated by the government. After doing a little research and asking several questions as a "new customer looking into propane companies", I was told the rates could be anywhere...
View full review
Review
#835984 Review #835984 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue

Amerigas Residential Gas Supply Review from Camp Hill, Pennsylvania

1.5
Details
I ve been a customer for over 20 years. Called and had my 100 gallon tank filled . l usually ask what the price is, but i figured with oil and gas prices being a fraction of what they were last year my price would be about the same or lower. When they delivered gas and i looked at the price per gallon, i almost had a heart attack. It had DOUBLED. Called local office and was told there was nothing they could do. I m done , but the sad thing about it is, i don t think they will evev care.
View full review
Review
#834679 Review #834679 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue

Amerigas Gouge

1.2
Details
Amerigas bought out my supplier I thought OK well in December after an Auto Fill, They sent me a Bill for over 700 dollars for filling my tank from 30% to 80 % (250 gal tank) I called them and I got the well you can pay us a 125 a year and we can lock in your price but as far as this bill sorry that's the price, Lease came up in Feb but still had too much gas in the tank so I just did not pay the lease .. When I got down to 30% in Mid April got a different company out transferred over my 30% to their tank did a safety check told me to call and have the Amerigouge Tank hauled away. When I call them they wanted to discuss lowing my price and said I should have called in Dec . Now for 2 moths past end of lease the fee is 83 dollars which is more than the new company lease for a year ! I called 3 other company's in Dec all of them were 1/2 of what Amerigouge charged me per gal .
View full review
1 comment
rollo2016
#1148568

Much of the price you pay for the propane is due to the price the company bought the contracts for. If they misjudged and bought the next year's supply at too high a price, then they pass it on to the customer.

Seems Amerigas messed up in your area. Best to do as you did---go elsewhere.

Review
#834518 Review #834518 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment
Tags
  • Amerigas Gouges It Customers
1.6
Details
I will NEVER use Amerigas again, even if I have to pay more somewhere else. 1) A local realtor arranged group pricing for my small community. Amerigas never informed me of this. When I asked about it, they informed me that they would have to pull my meter. Not...
View full review
Review
#832236 Review #832236 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service

Amerigas Gas Supply Review from Cottageville, West Virginia

1.0
Details
Its been 21 days since i called plus calling 3 more times on top of that . I called yesterday and asked what happened to my delivery on the 7 April 2016 and she beat around the bush about it. And then told me it would be sometine next week .. i live a half mile from their distribution point . I told her i have to do without heat with cold wrather in the area over the werkend and we got snow last night and its cold .
View full review
Review
#826629 Review #826629 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problem with delivery
When we ran out of propane they would not refill the tank until we paid the fee for not getting a refill, which they then waived. We got a refill, they billed us (read : gouged us) for the refill and waived fee. I paid the gouged price, noted on the bill that the...
View full review
1 comment
Anonymous
#1143610

Absolutely true. They bill incorrectly, they take check payments over the phone that never go through, they apply payments incorrectly, and there is not a single person in the local OR corporate offices who knows anything.

Worst of all, they have absolute contempt for their customers.

WORST COMPANY EVER!!

Review
#825299 Review #825299 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment