Manufacturer: Amerigas Category: Gas Supply Clear all filters (26 of 26 reviews match)
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In August of 2015 we visited the Blue Flame Gas store in Richmond, VT, in person to fill out the paperwork to have the propane service for our house turned back over to our names, after having tenants in the house the previous 4 years. Part of the paperwork was a...
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1.3
I liked
  • Courteous friendly drivers
I didn't like
  • Lack of forthcoming information regarding our account
  • Price gouging
  • Repeated broken promises
#1026984
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(Cobleskill, NY) Oh how they love to slam you all summer long with Propane but when you actually need it??? In the winter they WON'T COME! NO 4WD Trucks, to LAZY FOR CHAINS... Leave you high and dry ... They don't get why they loose numerous customers a week to other...
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1.0
I didn't like
  • Any part of it for 16 long years loose the witch in cobleskill
#1011072
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whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...
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1.5
I didn't like
  • Does not price match competitor prices
#1001935
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Amerigas Residential Gas Supply Review

#1003775
1.0
Had them for years and the price gouging is unbelievable !! Called today got a very very rude person to deal with !! 2.44 a gallon signing an new contract with local company tomorrow 1.51 per gallon !!
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Amerigas Residential Gas Supply Review

#911823
On several occasions I have noticed I was being charged for estimated usage rather then what was on my meter. Trust me the estimation couldn't have been further from benefiting me. This company actually steals from its customers. Complete dirtbags. No wonder they are hiring constantly
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Amerigas Residential Gas Supply Review

#904870
Amerigas customer service is horrible and delivery service is even worse. We changed suppliers and have a above ground tank now. They *** us to buy a 40 year old tank they never service but want your money . They want us to pay to have their tank dug up at our expense. They never cut you a deal on gas even when propane prices goes down.
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Amerigas Residential Gas Supply Review

#849344
2.0
Amerigas is ripping customers with the almost triple increase in monthly meter fee. I'll soon be rid of the gas appliances.
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I pald for gas on the 25th l call on the 28th ask when will i get my gas?i was told they do not have a date yet. they have our money sitting in a bank account somewhere getting paid interest. Then when you ask about your gas you have paid for, a person on the other end...
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Anonymous

Hart We also know about excessive charges.Also rude employees, incompetent service which could have resulted in our home being blown up.Would be interested in a class action suit.

1.0
I didn't like
  • Total lack of customer service
  • High prices and having to call multiple times to get delivery
  • Customer service sucks and their liers
#998879
Reply to reviews
They did but the lousy compsny that they are charged me a fee for pickup. This company does not care and is heartless. 20 year customers meannothing. I know ownmy tank anduse thrifty propane. Dont walk away from amerigas run and never look back. I hope they go...
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I called Amerigas and was quoted $1.79/gallon, who I have been a customer of for several years. They always ask for my address first & when I asked why they need my address to quote me a cash price their answer was "they want to make sure they provide their customers...
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1.0
I didn't like
  • Supervisor did not return my call
  • Prices
  • Does not price match competitor prices
#952488
Reply to reviews
I had an account with a small local propane company that always treated me fairly until they were taken over by Amerigas. Amerigas delivered propane to my house (and my tank) under the old agreement that I had with my old supplier and left me a bill for $4.85/gallon....
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I was informed today by an america gas rep that they no longer has a minimum amount of annual gas purchase to off-set tank rental fee.Initially he made it sound as if this had been the standard policy until I pushed him on the issue. The then said everyone had been...
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1.5
I liked
  • Nothing - absolutely nothing
#936651
Reply to reviews
I am glad to be terminating my relationship with Amerigas and changing to a local propane company at 30% less on a pre-buy contract with a customer service attitude that is ten fold what Amerigas purports to offer......for a large company, they are a sad example of...
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Every time I order propane I have to go through the same song and dance.We conformed to all Amerigas' directions to get the best price - formed a group so all could be serviced at once, etc.Price at fill up in July was $1.29/gal which was guaranteed til the end of the...
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