Product: Amerigas Residential Gas Supply Clear all filters (51 of 51 reviews match)
Filter by rating
filters
Seller:
Show
State:
Show
City:
Show
Product:
2.0
Details
I've been reading many complaints and it seems as though many of us are extremely upset with the way Amerigas is handling their loyal customers. My issue is that they promise you a time frame for the delivery and they don't follow through. It's been extremely cold here...
View full review
Review
#1163896 Review #1163896 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service
1.7
Details
I recenttly switched from Suburban to Amerigas and.am.sorry I did. I have no fuel called twice ...placed my order in December here it is January and no fuel, no heat and the response I got today is "your not on the schedule". Really!!! They are total ***. Definitely...
View full review
3 comments
Anonymous
#1443785

You switched from one thief to the other one (the worst one)

View more comments
Review
#1161929 Review #1161929 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problem with delivery
1.2
Details
When you call them to ask what is the rate is for a pound of LP gas is going for , they will not tell you until you give them your account number ? There should be a full investigation for this office in Georgetown SC . I have been telling everyone in this town about how they are ripping and taking advantage of people . Unbelievable that Amerigas...
View full review
1 comment
Anonymous
#1410093

Is Amerigas regulated at all???

Review
#1144780 Review #1144780 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • I liked the technician and delivery guys
Cons
  • Overcharge
Reason of review
Pricing issue
Loss
$1000
Preferred solution
A full investigation at the Georgetown SC office
Tags
  • Amerigas Customer Service Propane
1.0
Details
They filled my tank up but now the gas pressure at my cook stove is to low. I called them about it and they said someone would come by and check on it. Nobody ever showed up. I been with them twenty years so they know who I am. I ain't calling them no more. I'll use this tank of gas but that will be the last I buy from Amerigas...
View full review
1 comment
Anonymous
#1412579

You've been with them 20 years? How many positive experiences have you had?

How many positive reviews have you sent in? I'm guessing none. Quick to complain but not so quick to be positive. That's an unfortunate reality of most people anymore.

I googled Amerigas, found this site and was floored by the negativity.

I have always had great service from my Amerigas. They donate to the community, hold food drives, sponsor my son's little league and help so many people with their bills when it's very cold and they use more propane.

Review
#1140249 Review #1140249 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service
1.7
Details
Amerigas - Horrible
I supposed to be locked in at a rate from the first year which would expired September 30th when I call before that date they said that I do not qualify they said I had to pay the current rate which was actually higher than what was promised and I ask for a manager to...
View full review
3 comments
Anonymous
#1439236

The problem is propane companies are not regulated. That’s also the good news if you know what I mean, no regulation for them means no regulation for us. Find a company that’s willing to play ball Regardless of who supposedly owns the tank if it’s not you.

View more comments
Review
#1133721 Review #1133721 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
AmeriGas is ripping people off. Fosters in Leitchfield has made there living off the hard working people of grayson county for years, now they let a company like AmeriGas come in and screw the people. they are at 2.95 a gal while several competitors are at 1.28gal, I...
View full review
Review
#1131869 Review #1131869 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
Preferred solution
Let the company propose a solution
1.0
Details
We are a customer of Amerigas. We use the propane primarily for our generator in emergency situations. Somehow Amerigas was no prepared for the hurricane. Their drivers were not on the road making delivery till two days after other propane delivery companies. We can...
View full review
1 comment
Anonymous
#1379989

Why did you wait till last minute to fill up?

Review
#1100036 Review #1100036 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Poor customer service
1.0
Details
The first time I dealt with them, about 10 years ago, they lied about (1) the length of the contract - told me it was two years, but it was actually five years, but the print on the contract was so small I couldn't read it (2) the amount of propane in the pre-existing...
View full review
Review
#1087418 Review #1087418 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Deceit and price gouging
Loss
$500
Preferred solution
Install legal lines so I can get another propane service provider
Since September of 2015 have tried to settle a claim against AmeriGas, Claim originated in August 2015 with an AmeriGas double billing error in the amount of $1,404.64. The AmeriGas South Barre VT office confirmed invoice had already been paid. The Pittsburgh office...
View full review
Review
#1076507 Review #1076507 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
possible consumer fraud
Loss
$5321
Preferred solution
Full refund
Since September of 2015 I have had a claim against AmeriGas. The claim originated in August 2015 with an AmeriGas billing error in the amount of $1,404.64. The AmeriGas South Barre Vermont office confirmed that the amount in question had been paid. The AmeriGas...
View full review
Review
#1074916 Review #1074916 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment