Product: Amerigas Residential Gas Supply Clear all filters (51 of 51 reviews match)
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1.4
Details
I received a bill from Amerigas stating I owed them $344.97 for propane that I did not order. Haven't used them in over a year and have been using Holston Gas. I own my tank so I would have had to place a call to have it delivered. I called Amerigas and they apologized...
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Review
#1055321 Review #1055321 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment
1.6
Details
When I called I was told that I would receive a refund of the amount of propane still in my tank. I was not told that I would not receive a refund. I was also told by the man that picked up my tank that it was half full. If I’d had known that I would not receive a...
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Review
#1047539 Review #1047539 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • Nice drivers
Cons
  • Lack of knowledge of office staff
Reason of review
Poor customer service
Loss
$177
Preferred solution
Full refund
1.3
Details
In August of 2015 we visited the Blue Flame Gas store in Richmond, VT, in person to fill out the paperwork to have the propane service for our house turned back over to our names, after having tenants in the house the previous 4 years. Part of the paperwork was a...
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Review
#1026984 Review #1026984 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Pros
  • Courteous friendly drivers
Cons
  • Deceptive business practices
  • Hostile customer service
  • Lack of forthcoming information regarding our account
Reason of review
Poor customer service
Loss
$1137
Preferred solution
Let the company propose a solution
Tags
  • Hostile
  • Deceptive Buisiness Practices
  • Blue Flame
1.7
Details
Amerigas customer for over 25 years. I have two tanks, one for house, in ground and another above ground for the barn. From October through April, Amerigas is the bane of my existence year after year! It would cost me a fortune to excavate the tank and change companies...
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Review
#1014129 Review #1014129 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Problems with payment
1.0
Details
(Cobleskill, NY) Oh how they love to slam you all summer long with Propane but when you actually need it??? In the winter they WON'T COME! NO 4WD Trucks, to LAZY FOR CHAINS... Leave you high and dry ... They don't get why they loose numerous customers a week to other...
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Review
#1011072 Review #1011072 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Cons
  • Any part of it for 16 long years loose the witch in cobleskill
Reason of review
Poor customer service

Amerigas Residential Gas Supply Review

1.0
Details
Had them for years and the price gouging is unbelievable !! Called today got a very very rude person to deal with !! 2.44 a gallon signing an new contract with local company tomorrow 1.51 per gallon !!
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Review
#1003775 Review #1003775 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
1.5
Details
whats wrong with this picture company's like this are whats wrong with this country pure greed.they show-up then they don't leave an invoice then send over due notice and nowhere on is it price per gallon our last one came to over $6.00 a gallon.pure thievery.then...
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Review
#1001935 Review #1001935 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Cons
  • Does not price match competitor prices
Reason of review
Pricing issue
Loss
$800
Preferred solution
Price reduction
Tags
  • Propane thieves
1.0
Details
I pald for gas on the 25th l call on the 28th ask when will i get my gas?i was told they do not have a date yet. they have our money sitting in a bank account somewhere getting paid interest. Then when you ask about your gas you have paid for, a person on the other end...
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7 comments
Anonymous
#1733035

Horrible company, found out they were charging me almost one dollar per gallon more because I wasn't a "big enough" customer. Dealt with them for over 25 years and they refused to speak with me about making this situation right.

Now they want me to pay to pick up their empty tank.

Wish I had loaded it up in my truck and dumped it on their parking lot. Complete unethical company in my opinion.

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Review
#998879 Review #998879 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Cons
  • Customer service sucks and their liers
  • High prices
  • High prices and having to call multiple times to get delivery
Reason of review
Poor customer service
Tags
  • Amerigas Price Gouging
1.0
Details
They did but the lousy compsny that they are charged me a fee for pickup. This company does not care and is heartless. 20 year customers meannothing. I know ownmy tank anduse thrifty propane. Dont walk away from amerigas run and never look back. I hope they go...
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Review
#995425 Review #995425 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Pricing issue
1.1
Details
then they said I did not pay my bill because i cancelled my check. i was basically stuck without heat for a long time and plants in my greenhouse died because they did not supply gas. Then they charged me extra to come out when the check cleared as they classified it...
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Review
#960063 Review #960063 is a subjective opinion of poster.
Service
Amerigas Residential Gas Supply
Reason of review
Order processing issue