We did business with Amerigas for 17 years. The only complaint I had up until a year ago was trouble with a driver.
He was very rude when he came out on a emergency call when my propane tank backed up and filled my home with fumes. This past year has been a complete disaster! Major billing issues! We contacted customer service numerous times and were lied to and dodged.
They shut off our service with no notice and sent us to collections over a tank rental we were never billed for! We were making payments regularly and hadn't missed a single payment! We have given them several chances to make it right or offer us some kind of explanation and can't get anyone to give solid answers.
We not only found out that they have horrible customer service but they also have overcharged us for 2 years. Do yourself a favor and do not use this company for propane.
Product or Service Mentioned: Amerigas Residential Gas Supply.
Reason of review: Problems with payment.