We have been with Amerigas for 16 years, consumed a lot of propane and paid all our bills on time. Since we own our tank, we could have had any supplier refill it.
We did not watch the bills, and just had automatic refill. We just found out that Amerigas had been raising our rates, to the point where they were 50% above the local competition.
Buy your tank, its cheaper, and get a bid every time from several suppliers. Also we canceled the automatic refill. They still came to the property and refilled the t ank.
They billed us for a volume that is just not plausible as the house was empty and the only consumption was the pilot light of the water heater for 45 days. Amerigas is shoddy company using deceptive practices with its most loyal customers.
We have written today to their CEO, to the Better Business Bureau and to the State Attorney General of our state to complain and ask for dismissal of our latest, ridiculous bill. Do the same, take action.
Product or Service Mentioned: Amerigas Tank Refill.
Monetary Loss: $5000.