My elderly parents have used Amerigas for quite some time. As of late, delivery times are becoming more sporadic, for example, if you call the customer service center to place a schedule delivery, the CSR will inform you that your request will be submitted to the local office.
For your peace of mind, you MUST call your local office to make sure the CSR did indeed place your order. My mother was at 20% fuel when she placed her original order a week ago. After a follow up call, it was discovered that the original order was NEVER placed, and a new order had to be submitted. Now at 10% fuel, especially during the holiday season, when temperatures are at freezing, this spells danger to an elderly couple on an fixed income. Using small electric heaters to warm a large home built for propane heat is not an option.