Product: Amerigas Tank Refill Clear all filters (68 of 68 reviews match)
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Amerigas over charged me and won't refund my money i am PISSED

I AM PISSED WITH AMERIGAS I ORDERED A FULL TANK AND THEY GAVE ME A PRICE OF $443 AND SOME CHANGE. WHEN I CALLED THE WOMAN SAID I ONLY ORDERED 100 GAL. AND THEN I ASKED HOW MUCH A GALLON IT WAS AND SHE TOLD ME IT WENT DOWN THE DAY I PAID FOR IT AND THE DAY THEY DELIVERED IT BUT SHE SAID I HAD TO PAY THE PRICE OF THE TIME WHEN I CALLED AND ORDERED IT NOW THEY WON'T DELIVER THE DIFFERENCE WITHOUT ME GETTING ANOTHER 100 GAL AND I DON'T WANT TO I WANT MY PAYMENT DIFFERENCE BACK AND I AM CHANGING COMPANIES
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2 comments
Anonymous
#232380

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#112710

Caps lock is the cruise control for cool, man.

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Review
#170179 Review #170179 is a subjective opinion of poster.
Service
Amerigas Tank Refill

Amerigas has denied their customer service

I ordered gas from Amerigas on January 4, 2010 when I only had 5% propane left in tank. They finally arrived January 8, 2010 when I had 1% left. I was working and could not go behind the delivery man to check everything he touched. The reason I say that is about 3 years ago I checked the tank after it was refilled by Amerigas, and it was leaking a lot of propane out the fill valve. I called and the delivery man returned, replaced the valve and refilled the tank at no expense to me. This time, when I checked the tank 5 days later, I found the cap not put on and the check ball leaking. I had lost 20 gallons of fuel before I saw what was going on. I called, but this time the response I got was it was my tank, they are not reponsible. Then the bill came and I was billed $.50 more per gallon then I was quoted. The service manager said that he had been manager less than a year, but found they gave too many freebies and they are not responsible if the delivery man left the tank leaking because it was my tank. Funny, it wasn't leaking when they got there! Seems to me, they are very responsible, or should I say irresponsible...
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1 comment
Anonymous
#232398

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Review
#169175 Review #169175 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Amer-gas topped off my 250 gal tank with 150 gals. i received a bill for a little over $600.00. This hit hard. My family had really cut back on our fuel in order to keep the cost down. We had resorted to heating our home with firewood. I contacted other companies in...
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1 comment
Anonymous
#232416

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Review
#167812 Review #167812 is a subjective opinion of poster.
Service
Amerigas Tank Refill
We have been using Amerigas and were happy until we ran out of gas on a Saturday. Our gauge said we had 15% in our tank, but evidently we were out. We paid the $125 service charge for Saturday delivery, that was not the problem. The problem was that since we were...
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5 comments
Anonymous
#232433

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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Review
#166609 Review #166609 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Amerigas is a ripoff! They charge excessive amounts of money for everything. Their customer services people are rude. They do not have the consumers interest at heart. Amerigas charges the consumer to come out, to read your meter to stay, and they penalize the...
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10 comments
Anonymous
#232441

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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Review
#165748 Review #165748 is a subjective opinion of poster.
Service
Amerigas Tank Refill

Amerigas in Orchard Park, New York - Ameri-Gas

Just purchased new property and called Ameri gas on July 15th to schedule service for 08/07/09. They arrived and the service man was very helpful, however unable to fill tank due to possibly belonging to another company. Re-scheduled for 9/4/09 for delivery of gas once we found out tank was owned by myself. Week before 9/4/9 I called and asked if there was going to be any problem with inspecting and filling tank on same day, if so I wanted to know what I could do to make sure both happened. The representative there told me there should be no problem we can do both. on 09/4/09. I waited from 8 am until 3 pm for them to show, No one came so I called. The representative then stated he is only coming to inspect and he will be there but we are not delivering gas today. Ridiculous I replied, told them never mind I would find someone else to deliver.
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7 comments
Anonymous
#232501

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#232499

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Anonymous
#95499

HEY RETIRED PROPANE *** GAS CHECK IS A VOLUNTARY PROGRAM THAT SOME COMPANIES USE AND YOU LIKE MOST PEOPLE THAT DO IT AREN'T EVEN SURE HOW TO CORRECTLY COMPLETE THE INSPECTION. AND IF YOU HAD BEEN EMPLOYED BY ANY BODY OF LARGE CAPACITY SALES YOU WOULD KNOW YOU DON'T DELIVER TO EVERY BODY EVERYDAY YOU HAVE ROUTES AND YOU HAVE TO TRAIN PEOPLE THAT THERE ROUTED DAY IS MONDAY AND THEY AREN'T GETTING GAS ON WEDNESDAY UNLESS THEY PAY A OFF SCHEDULE FEE SO THEY WILL REMEMBER THAT THEY NEED TO CALL BEFORE MONDAY SO THEY WILL LOOK AT THERE TANK INSTEAD OF HAVING TO SPEND $100.OO *** YEAH C.O.

TANKS ARE DANGEROUS DO YOU KNOW WHY WE STOPPED GIVING LONER TANKS TO FARMERS YEARS AGO BECAUSE THEY WOULD GO GET THERE AMONIA IN MY FARM CARTS AND YOU PROBABLY DON'T KNOW THAT AMONIA IS CORROSIVE TO BRASS AND COPPER SO HOW DO WE KNOW THIS GUY DIDN'T BY HIS TANK FROM FARMER JOHN WHO USED MY CART FOR AMONIA AND TO TOP OFF HIS OWN TANK BECAUSE HE HAD PROPANE LEFT OVER AFTER BURNING. YOUR PROBABLY FROM A STATE THAT DOESN'T EVEN HAVE TESTING OR LICENSING REQUIRMENTS AND WALKED IN THE CO-OP ONE DAY AND GOT A JOB AS A PROPANE MAN.

YOU ARE THE REASON THINGS LIKE GENT W.V. HAPPEN UNQUALIFIED UNTRAINED PEOPLE HANDLING A DANGEROUS PRODUCT.

Anonymous
#76420

"The Delivery Driver , if properly trained, should do a 'Gas Check' before filling Tank, but , however, the Service Tech. should have already performed that when he was there & delivery should have been "next-day".

July 15th is "NOT" a busy time of year for deliverys, as he stated, "We're not delivering today." Sounds like "very-poor-service" & this 'gassman'needs to be at work in the field & not @ Boss' Desk watching 'Soap-Operas'. Or should I say "kneeling" @ Boss' Desk.

Anonymous
#74595

"Who are you guys?! What is 'danderous'?

I think you should look to a company that has "real-professionals" that employees 'quality-staff' with exp.

to handle "quick-responce" to customers, be small or large. This 'Industry' is too large to "put-up" with 'White-Trash' ( gassman )that spends thier time 'impressing-thier-superiors'.

Anonymous
#73087

Meanwhile back at Peyton Place...Martha is telling Bob that she is carrying another delivery driver's baby...and so the Homer world turns...what a joke.

Did they say what day they would deliver?

Maybe the next morning? Did you even ask? Customer owned tanks are the most danderous, not because they are bad, because the delivery company has no idea about their history. The office person should not have promised you a delivery same day (as inspection) unless they were very sure of it.

Agreed.

Hope you didn't jump the gun, also hope you get great service and prices. Peace.

Anonymous
#71790

The reson this customer did not get a 'Delivery' is because the H'ville Office has a Delivery Driver that is MARRIED to the 'Office-Manager' that know's all the 'Manager's'"dirty-little-secrets"!! So if she wants her 'LAZY-Little-Hubby' to have a GRAVY-DAY, he does!

You'll see him at one of the many 'WaffleHouses' in the area! He is particulerly fond of the one in Columbus because it's "out-of-sight" so to speak!! She (the office manager) is accustom to talking to her Sister until about 10AM, so you can't get thru to office.

You have to leave a message! The 'Manager' knows these things, but like I said, She know's all his "dirty-little-secrets"

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Review
#156923 Review #156923 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Every time I order it takes me any where from 3 to 8 phone calls before I get propane. I have ran out of gas 3 times in 3 years. the 1st time it was during -10 degree weather for 26 hours while I watched the Amerigas fill the neighbors. I called when my tank is at 35%...
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6 comments
Anonymous
#611339

Sent to a collection agency even though we moved, head tank removed and paid the bill. Way back in July 2012.

CLEAN UP YOUR RECORDS......

:? :?

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Review
#147835 Review #147835 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Loss
$300
We have a vacation home in Idaho, and have figured out if Amerigas knows you don't live at the house full time, they will send you a bill for propane that wasn't put in your tank! They sent us a bill for over $1,000 indicating 392 gallons of propane were put in...
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1 comment
Anonymous
#232532

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

Review
#142229 Review #142229 is a subjective opinion of poster.
Service
Amerigas Tank Refill