Product: Amerigas Tank Refill Clear all filters (68 of 68 reviews match)
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Amerigas in District 5, Tennessee - Delivery Service in Cottontown, TN

1.4
Details
I was on automatic delivery at my farm in Cottontown, TN; but that almost never happened. I ran out 3 times in the last 3 years and had to beg for delivery in February when it was going to be down to 10 overnight. The tank was in a difficult place to fill when it was wet. I was promised a new tank, in a new place; but that never happened. I now have a new propane company and Amerigas tells me that they will not pick up the old rusting tank until February or March. Beware of Amerigas because their customer service is terrible. I have talked to district managers and beyond with no success.
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Review
#1672045 Review #1672045 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Overpayment
  • Not a user friendly company
  • Horrible customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$400
Preferred solution
Please come pick up my old rusting propane tank in a timely fashion and I will try to forget the horrible service that I have received.
Tags
  • utility gas company
1.0
Details
2 years ago i bought a house that had amerigas for 2 fireplaces when we took over there was 33% in tank. I was informed they wouldn't do a fill until a tech checked all the lines etc in the house and made sure the fireplaces were working correctly. tech came out got...
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Review
#1656826 Review #1656826 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Too many to list
Reason of review
Pricing issue
Loss
$500
Preferred solution
come take the tank and not charge me for removal
Tags
  • Amerigas Price Gouging
  • Double Dipping Customers

Amerigas in Oxnard, California - Wating for refund check over 4 month!

1.2
Details
Canceled service after 19 years with Amerigas due to move. Overpaid almost $600 and was a refund promised. Still waiting after over 4 month! Worst customer service- rude and giving false promises over and over! Stay away from this crooked bunch of idiots!
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Review
#1580930 Review #1580930 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Propane delivery and billing has been fine
Cons
  • Being cheated out of gas refunds and poor service
  • False advertising and extremely rude customer service
Reason of review
Return, Exchange or Cancellation Policy
Loss
$580
Preferred solution
Full refund
Tags
  • Poor Customer Care
1.0
Details
I had a delivery of propane yesterday. The driver claimed my tank was empty. I just got out of shower, with hot water, i hear a knocking on my door, well i didnt answer the door. The drive puts a note on my door stating my propane is off and locked. I call the office...
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1 comment
Anonymous
#1654432

I had this company for 2 years. I was on a payment plan with them.

So when I called because my tank was almost empty. They set up a delivery day...I called at 4:30 to find out why I didn't get my delivery. I was told call back in the morning. I called the next morning and now I'm told I need almost $800.00 for 200 gallons.

I told them (I wanted only 100 gallons which I got last year) and they told me it had to be 200 gallons or fill up. This company is the WORST ever. My husband and I are over 65 and on a fixed income.

They could care less about their customers. STAY AWAY FROM AMERIGAS.

Review
#1481613 Review #1481613 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Poor customer service

Amerigas - Will not deliver gas when you now say you have call 7 10 early to get any service

1.4
Details
will not deliver gas when you call now whats 7 to 10 days Waring when you need gas. I call three times and they tell me if I don't like there service go find some one else, they will get to me when they are ready. Also I find out that they are charging me one dollar a gallon extra because my tank only is three hundred gallon , I asked for a bigger tank and told me that I can't afford to fill a bigger tank. Just great . If you are looking for a propane dealer DO NOT GET AMERIGAS .
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Review
#1481503 Review #1481503 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • It is bad
Reason of review
service, delivery, price bad equipment

Amerigas in Casper, Wyoming - Corporate greed

1.0
Details
I've been an Amerigas customer for 20 years. I recently received propane, and have been charged $2.59 per gallon. The competitor in town charges more than a dollar less per gallon, but Amerigas would not budge on their price. Guess who I'm switching to in the Spring!
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Review
#1472972 Review #1472972 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • Price gouging
Reason of review
Pricing issue
Loss
$400
Preferred solution
Let the company propose a solution
1.9
Details
I went to the jasper, al location on monday the 14th of January and paid 274 dollars for 100 gallons and bonita told me rhe delibery man had a light day thursday and would deliver my gas. nobody came so my wife called j er friday and she told jer we would be first on...
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1 comment
Anonymous
#1639353

Don’t feel bad buddy . We contacted them 2 weeks ago.

We r at 10 percent with very cold temperatures right now. Nothing delivered yet. I called 2 days ago they said delivery would be yesterday. Still nothing .

Called emergency number and they said someone would call us back.

Nope !! So much for their great customer service !!!!

Review
#1452529 Review #1452529 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Problem with delivery

Amerigas in Saint Clair Shores, Michigan - Gas ripoff

They rip you off on gas. They tried to charge me 3.41 for gas. I switched companies and got it for 2.19 a gallon and on top of that if they pick up a tank and you paid for the gas in it there is no refunds.
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Review
#1416306 Review #1416306 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Pricing issue

Amerigas in Knoxville, Tennessee - They suck

1.1
Details
They brought a tank to our camper, says there was a leak and wouldn’t fill until a tech looked at it. We paid $150.00 to have it looked at...no leak. They cave back and then tried to charge us another $59.00 delivery fee. Then we received a bill fir an additional $159.00. We called and they removed it. We called three days ago to schedule a delivery and were told yesterday it withdraws be delivered today. Called this morning to get a time and was told, I wasn’t On Their schedule
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Review
#1227731 Review #1227731 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Pricing issue

Contact Amerigas Customer Service

Website:
www.amerigas.com
Mailing Address:
460 North Gulph Road
King Of Prussia, Pennsylvania 19406
United States
Phone:
(800) 427-4968
All Amerigas Contacts

Amerigas Reviews

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Amerigas reviews
I called amerigas and was told that $3.70 was the best they could do. I told them I was switching companys and all they said was ok. They do not give a crap about their customers. I have been with them 30 years and I am done. This was the second time they pulled this...
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4 comments
Anonymous
#1644610

I have an homeowner owned underground tank. Every time Americas bought out my previous supplier the price went up well over a dollar per gallon.

I would call and they would reduce it some, but not very much. I would immediately begin the search for an independent supplier.

These people use predatory practices. If they happen to own your tank be extremely cautious as you are under their control.

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Review
#1206557 Review #1206557 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Cons
  • No customer service
Reason of review
Pricing issue