Product: Amerigas Tank Refill Clear all filters (68 of 68 reviews match)
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Amerigas - No way to get ahold of them and they don't come when they sa

We paid them cash to fill the tank a week and a half ago they said they would come last Wednesday and there was mix up they are supposed to come today which I is Saturday there's no way to get ahold of them to find out approximately when if I don't I will go back Monday and demand my cash back and not pay them until they fill it I am highly upset with this unprofessional service
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Review
#1201989 Review #1201989 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Order processing issue

Amerigas - Play their game

This is how you get a delivery in an hour or less!! If you want fuel tell them you smell gas. Then they need to go. And you won't wait for days.
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Review
#1198314 Review #1198314 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Poor customer service
1.0
Details
I took my 30 year old tank with the old style valve to the Prescott location and they certified it and charged me $8. And when I took it back to get it filled again they took the certification sticker off and refused to fill also refused to refund the $8. Charge that I...
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2 comments
Anonymous
#1438255

Tell them rod jones said it was ok. Lol

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Review
#1175324 Review #1175324 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Pricing issue
1.6
Details
Figures we would find out our tanks were not filled more than 15% due to the need to replace them as recommended by Amerigas delivery driver. We estimated that 15% capacity was filled since the great weather would have allowed a period of time that any other company...
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1 comment
Anonymous
#1427796

Their salaries are probably worse than your service. Somethings up.

I'm sure they have the gas.

They just can't seem to get it to you. They don't deserve patronage.

Review
#1168539 Review #1168539 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Finding a phone number to a different company
Cons
  • Constant procrastination
Reason of review
Bad quality
1.2
Details
Amerigas needs to do way better than this for their customers. They want you to pay your bill on time, but they can't deliver on time. I have called them 4 times in the past 2 weeks asking when will I get a delivery . I was told to use the gas sparingly. I am not...
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1 comment
Anonymous
#1427811

GET A NEW COMPANY ! READ your agreement.

Amerigas gives you an encyclopedia.I think the title is "NO MATTER WHAT, IT"S THE CUSTOMER'S FAULT.

" Sounds like a company run by organized crime. A real company would be out of business.

Review
#1164506 Review #1164506 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Problem with delivery
1.0
Details
My tank was on 30 I've been trying to get gas from them for 2 weeks this during the worst cold spell in many years in nw ga.All I get is a technician needs to come out and expect my tank, all there trying to do is see if the tank I have is theres and it's not I bought...
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Review
#1162814 Review #1162814 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Order processing issue

Amerigas - Company forgot to fill me up twice

Not the first time this has happened, called and asked several weeks ago to have tank filled. It was down to 30%. I was told no problem we will send someone out soon. It has been several weeks l and I have been traveling a lot. Guess whose tank is now reading 0 and it's 10°F out
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Review
#1160718 Review #1160718 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Order processing issue

Amerigas - Sucky ripoff company

Been customer for 19 Years had a partial fill up they charge me $3.94 gallon my dad paid $1.94 same time different company called and the local customer service doesn’t care they sick don’t buy from amerigas
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Review
#1138551 Review #1138551 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Pricing issue

Amerigas - Outrageous prices

They took over proflame and prices went up, was on a delivery schedule but they never came to fillhad to call every time . Tank was close to being empty so I called to get price $4.85 a gallon is what they are charging , my new company charges $2.99 & only $50 a year for tank. Call amerigas to to cancel service they said it would be 10 weeks to get tank pick up and a $65 fee plus $149 fee if they have to take any gas out, no refunds for propane I paid for that in tank
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Review
#1129065 Review #1129065 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Reason of review
Pricing issue

Amerigas - Extremely poor service

3.3
Details
During a two year contract Amerigas has not made a single scheduled appointment. They have not missed it by hours but usually by days. They promise a delivery and then do not even call to say they won't make it. Today is hopefully the last as I cancelled the service. They were to pick up their tank between 8 -10. It is now 10:30 and they have missed yet another scheduled appointment. They have repeatedly left my gate unattended and don't seem the least concerned about our pets getting out. I guess we are expected to put our lives on hold until they decide to make a delivery on their time regardless of the scheduled appointments. Their service is abhorrent to say the least.
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Review
#1063761 Review #1063761 is a subjective opinion of poster.
Service
Amerigas Tank Refill
Pros
  • Offered a competetive price
Cons
  • Delivery and customer care
Reason of review
Problem with delivery
Preferred solution
I would prefer they cease business as they provide no useful service.