Our family has the unfortunate situation of only having the Amerigas company available to use in the Preston County area. We ordered gas on two different occasions and waited over 2 and half weeks with no site of a truck.
The orders were placed prior to the recent snow fall, but our tanks remained low. Today we all sit in a frezzing cold house becuase Amerigas will not come out to fill our tanks, unless of course we pay $150.00 extra for them to come. Otherwise we just have to wait. My husband and I made several complaints, spent several hours on the phone, no one would accept any responsibility,and in the end we are still freezing.
Sure wish there was another com. to use. but for now we will just sit in the cold, while Amerigas tries to price gouge during a blizzard and they will get away with it because we are the small guy. Thought this was America.
Amerigas should change its name to Chinagas! there is nothing American about this company!!!! There website says they are safe, reliable and available in emergency's.
They left out the part that it would cost you $150.00 extra for their help!! What a ***!
Monetary Loss: $150.