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Amerigas has been charging me rates far above the going rate for propane because I only fill up 1 or 2 times a year, yet I've been a loyal customer for many many years and pay my bills in full. Then when I asked about a program to be able to heat my home in the winter(I'm disabled and retired)they said they had a great deal that locked in summer rates and I had to sign a 1year contract but NEVER told me about the 7.95 monthly fee and when I recieved the bill it diffinitly was NOT summer rates so I ended up paying more for propane than had I just filled up for the winter. Too bad I found this out so late otherwise I would of switched services a long time ago.

Company wrote 0 public responses to the review from Oct 16, 2010.
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Anonymous
#231803

We are sorry to hear about your situation and apologize for your recent experience with AmeriGas. AmeriGas prides itself on providing our customers with the highest levels of customer service and we would like to help.

At your convenience, please contact Fran directly via email at customerfirstfran@amerigas.com so we can promptly assist you with this issue. To better assist you, please provide your AmeriGas customer number, phone number or the address and zip code where your propane tank is located.

Thank-You. AmeriGas Customer Service.

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